Ordered a new Taylormade Spider ZT Black limited edition putter online but when it arrived, it was only the standard model. Emailed them back and the next day, the correct putter was dispatched expres... See more
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Joined up to their life membership as I was finding that I was purchasing more gear than I thought...now I'll get that extra off plus a few other extras. The process was done online, it was easy & com... See more
Company replied
Recently had a problem with my MGI golf buggy, dropped it off at Drummond in Fyshwick they organised repairs.Got a call a few days later that it had been fixed under warranty and was ready to be picke... See more
Company replied
I bought online after a really helpful discussion in Launceston Drummond golf shop. What a lovely couple of young blokes you've employed there! Fabulous online experience as well. Thank you, Drummond.... See more
Company replied
Company details
Written by the company
As Australia's Biggest golf retailer, Drummond Golf has been providing the largest range of the world’s leading golf brands at competitive prices to golfers of all levels and ages.
Contact info
15-17 Lakewood Boulevard, 3195, Braeside, Australia
- 03 9565 1400
- webmaster@drummondgolf.com
- drummondgolf.com.au
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent experience during the…
Excellent experience during the fitting.
Over the moon with new Driver
25 October 2024
Reply from Drummond Golf
Hi Mark,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi John,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Sean,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Tony,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Great helpful staff
Great helpful staff. Very knowledgeable. Plenty of range available.
25 October 2024
Reply from Drummond Golf
Hi Noel,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Easy to deal with and my order didn’t…
Easy to deal with and my order didn’t take long to arrive.
25 October 2024
Reply from Drummond Golf
Hi Joseph,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi David,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Richard,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Quick delivery 👍
15 October 2024
Reply from Drummond Golf
Hi Levi,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Miriam,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Ben,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
What’s a member discount and how much?
It was good but my package said ship next day it came 3 days later so idk bout that everything was really good thought buying a qi10 max soon and how much is a members discount?
24 October 2024
Reply from Drummond Golf
Hi Samuel,
Thanks for the 5-star review! If you could reach out to customercare@drummondgolf.com, we'd love to assist you with your enquiry and any other questions you may have.
Kind regards, Liam @ Customer Care
Great service received
Great service received. Pleasant welcoming staff and professional advice
22 October 2024
Reply from Drummond Golf
Hi Eddie,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Good prices and fast delivery
14 October 2024
Reply from Drummond Golf
Hi John,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Excellent very happy with my…
Excellent very happy with my purchase....highly recommend your business
22 October 2024
Reply from Drummond Golf
Hi Steven,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
I ' am always greeted and treated as a valued customer the staff are always helpfull and willing to share their knowledge on all issues.
I ' am always greeted as a valued customer and welcomed with smiling faces. I always feel as part of Team Drummond
22 October 2024
Reply from Drummond Golf
Hi Lindsay,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Great service
22 October 2024
Reply from Drummond Golf
Hi Ian,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Reply from Drummond Golf
Hi Peter,
Thanks for the 5-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Great experience
It is a really great experience with all the checkpoints and everything
14 October 2024
Reply from Drummond Golf
Hi Jesse,
Thanks for the 4-star review! We're happy to hear that your experience with us has been positive, and we hope you shop with us again soon.
Kind regards, Liam @ Customer Care
Great product, poor communication
Great product however they failed to follow my instructions through email when messaging them about changing my delivery request whilst I was on holiday. Even though I contacted them well in advance and they responded
14 October 2024
Reply from Drummond Golf
Hi Alex,
Thanks for taking the time to leave a review.
Unfortunately, although we received your instructions and updated your information for you, in this case the updated delivery request was not actioned by the courier and for that we sincerely apologise. We were appreciative of your thorough communication on the matter and hope you are enjoying your wedge since it has been delivered.
Kind regards,
Liam @ Customer Care
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