Nice clothes, terrible delivery. Bought on May 15th, on May 29th still waiting for delivery. Parcel from 6 days is in somewhere in Holland...
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you could offer the same shipping costs as Temu and Shein I think you might sell more plus I noticed your prices have risen a lot lately.
Company replied
Ordered clothes for a golf holiday waaay too late and, unfortunately (my fault), needed to replace an item. Maxine made sure my replacement was shipped before the return was even confirmed. Class act... See more
Company replied
I made my first order withDruid and it arrived damaged from FedEx. It was obvious because the corner of the outer bag and two shirts inside were torn and friction burnt... my guess was it was caught... See more
Company replied
Company details
Written by the company
We’re Druids – a UK-based golf apparel brand trusted by over 2 million golfers worldwide for offering stylish, high-performance, and affordable golf wear. Founded by golfers, for golfers, we understand exactly what modern players need—whether you're a weekend warrior or a seasoned pro. Our mission is to elevate your game with smarter design, premium materials, and unbeatable value. We offer a wide range of golf clothing and gear including polos, midlayers, jackets, golf joggers, trousers, shorts, caps, hoodies, and accessories—engineered for peak performance, comfort, and all-weather play. As one of the fastest-growing names in golf fashion, we’re known for innovation, quality, and fair pricing. With fast UK and international shipping, weekly new arrivals, and exclusive golf deals, Druids is your go-to destination for golf apparel. Explore more at www.druids.com – Your Kind of Golf.
Contact info
Unit 2 Cliftonhall Yards, EH28 8QN, Edinburgh, United Kingdom
- tickets@druidsgolf.com
- druids.com
GOLF AMBASSADOR PACK - COMPLETE OUTFIT ⛳
4.0
Great
68K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top delivered … very poor quality ……
Top delivered … very poor quality … won’t be buying anything further from your site … worn twice and has gotten thready!!
23 April 2026
Reply from DRUIDS
We are truly sorry to hear about the quality issue with your recent purchase. We appreciate you bringing this to our attention. Your feedback is important as we review our product standards.
However, occasionally individual products may have defects or may not meet our quality standards. We appreciate you bringing this matter to our attention.
If dissatisfied, you can request a return via the Druids return portal or contact us at tickets@druidsgolf.com, addressed to FOA CS Managers, for prompt review and resolution.
Team Druids
My husband loved the polo shirts and…
My husband loved the polo shirts and shorts for his birthday. Lovely colour selection, fast delivery and great quality clothing.
15 May 2026
Reply from DRUIDS
We're so glad to hear your husband loved his birthday polo shirts and shorts! Thank you for your wonderful feedback on our colors, delivery, and quality.
Team Druids
Delivered my package to my old address
Delivered my package to my old address. I live six hours away. Had no way of recovering it. I’m out 100 plus dollars.
15 May 2026
Reply from DRUIDS
We appreciate you sharing your experience. We are concerned to hear about the delivery issue and the loss of your package. We are looking into this immediately.
Please direct your concerns to tickets@druidsgolf.com, marking it to the FOA CS Managers. This will enable us to promptly review your delivery issues and prioritize their resolution.
Team Druids
Great Customer Service and Product.
I made my first order withDruid and it arrived damaged from FedEx. It was obvious because the corner of the outer bag and two shirts inside were torn and friction burnt... my guess was it was caught in a conveyor belt.
I contacted Druid and with a video and some pics for verification they were quick to replace the damaged shirts and ship to Canada. I'm very happy with both the customer service and the products that I bought.
29 May 2026
Unprompted review
Reply from DRUIDS
We are truly sorry to hear about the damaged shipment you received. We appreciate you reaching out to us with the video and pictures for verification. We are glad we could quickly resolve the issue by replacing the shirts and shipping them to Canada. We are happy you are pleased with our customer service and products.
Team Druids
Very smooth operators!
15 May 2026
Reply from DRUIDS
Thank you for your feedback! We're glad to hear you had a smooth experience. We truly appreciate your support and look forward to serving you again soon.
Team Druids
Fast delivery
Fast delivery. Products were great. Unfortunately had to return due to sizing issues. Going to re order, but unfortunately Druids are taking there time refunding.
10 May 2026
Reply from DRUIDS
We appreciate your feedback on our products and delivery. We are sorry to hear about the sizing issue and the delay with your refund. We are working to process all refunds as quickly as possible.
Team Druids
Great clothing at AGAin great prices…
Great clothing at AGAin great prices would recommend
28 April 2026
Reply from DRUIDS
We appreciate your positive feedback on our clothing and prices. We are happy you would recommend us.
Team Druids
Reply from DRUIDS
We appreciate your positive feedback. We are happy you are pleased.
Team Druids
The collection is beautiful and…
The collection is beautiful and contains a wide variety of colors/patterns, the quality of polo shirts are amazing and the delivery was very quick and on time.
14 May 2026
Reply from DRUIDS
We're delighted to hear you find our collection beautiful, with a wide variety of colors and patterns. We're also glad the quality of our polo shirts and quick delivery met your expectations.
Team Druids
Reply from DRUIDS
We are so glad your order arrived on time and you liked our products.
Team Druids
Delivered as promised and fit well
15 May 2026
Reply from DRUIDS
We're glad it arrived as promised and fit well.
Team Druids
Everything arrived in a timely manner…
Everything arrived in a timely manner and cost is amazing. My pink polo did show up with black ink dot in the middle of the chest area however. Besides that everything else was great!
10 May 2026
Reply from DRUIDS
We're glad to hear about the timely arrival and cost. We regret that your pink polo had a black ink dot. We appreciate your feedback.
Team Druids
Reply from DRUIDS
We appreciate your positive feedback on our clothing and delivery.
Team Druids
Reply from DRUIDS
We appreciate your positive feedback. We are delighted you found excellent value.
Team Druids
I like the high quality of the products…
I like the high quality of the products purchased. They are competitively priced, which makes them excellent value for money. There is a high variety of products to choose from and orders are dispatched in a timely fashion.
10 May 2026
Reply from DRUIDS
We're delighted to hear you appreciate the high quality and competitive pricing of our products, offering excellent value. We're also glad you enjoy the variety and timely dispatch of your orders. Thank you for your positive feedback!
Team Druids
Great customer service
Great customer service, fast shipping and great quality for the pricing! I had an issue with the carrier damaging the product and Druids sent me a FREE replacement! Will definitely be buying more golf polos from them!
10 May 2026
Reply from DRUIDS
We're so glad to hear you had a great experience with our customer service, fast shipping, and product quality! We appreciate your kind words.
Team Druids
You don’t refund money, just credit note which. Causes more extortionate postage
Be more like Amazon , give refunds not credits causing more postage
14 May 2026
Reply from DRUIDS
We appreciate your feedback regarding our refund policy. We are reviewing our processes.
Team Druids
Good quality apparel.
10 May 2026
Reply from DRUIDS
Thank you for your feedback! We're delighted to hear that you're pleased with the quality of our apparel. We truly appreciate your support and look forward to serving you again soon.
Love the material and all the options
Love the material and all the options. The shorts in my waist size are a bit tight across the front of my hips. Shipping was fast.
7 May 2026
Reply from DRUIDS
We appreciate your positive feedback on the material and options. We note your comments regarding the fit of the shorts.
Team Druids
Reply from DRUIDS
We are pleased you found our clothes to be of decent value and promptly delivered.
Team Druids
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.