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DrückGlück.de Reviews 

4,808
•
TrustScore 3 out of 5

2.8

Casino
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Rated 1 out of 5 stars

Con site! Payed with PayPal now won’t let me take money out with PayPal, says I need to withdraw with apple pay! I don’t have Apple Pay! Now going through gambling commission to get money back. Skill... See more

Company replied

Rated 4 out of 5 stars

I like to play at Drückglück. The site is attractively designed, user-friendly and clear. The slot selection is good, only my absolute favorite slots Holmes and the stolen Stones from YGGDRASIL and Me... See more

Rated 1 out of 5 stars

Hello last week I was offered a refund, I was told it would take 2-7 working days to arrive back into my bank account, it is now day 9 and I still have not received it, I am UNABLE to sign in to conta... See more

Company replied

Rated 4 out of 5 stars

Always been a reputable casino. Fair bonus conditions and good loyalty bonus. Unfortunately, communication needs a lot of improvement, especially when it comes to the verification proces... See more

Company replied

Company details

  1. Casino

Written by the company

DrückGlück ist eine innovative Online-Spielothek Wir bieten über 1200 Slots und zahlreiche Aktionen und Bonusangebote. DrückGlück ist für Desktop und alle mobilen Geräte zugänglich. Mit speziellen Features, wie Turnieren, Angeboten des Tages und VIP-Programmen und anderen Bonus Aktionen wird dem Spieler ein abwechslungsreiches Spielerlebnis geboten.

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You should know

2.8

Average

TrustScore 3 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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2.8

All reviews

(4,808)

225 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't trust Drueckglueck Germany casino…

Leute ... bald auf YouTube sehen Sie Drueckglueck, Service ... echte Screenshot-E-Mails, echte Bildschirmvideos vom Telefon über den Kundenservice ... über nicht bezahlte ... über das Hochladen von Dokumenten. Jeder muss wissen, dass Drueckglueck ein großes Loch ist. Don't
trust Drueckglueck Germany casino ... stay away from these fraudsters... and all the world need know this... Customer service support, absolutely bad and not nice if you have to many questions. Because they don't like questions, they only like take from you money without your account verification. You can upload documents, in to many ways. But never have verified. Never ever, and without any explanation. Only automatic email received, that all documents must be visible in colour and bla bla bla bla bla... now is 2021 , my first bad experience was in 2019 from some 100 euro i win 3000 euro in Drueckglueck Germany. And when make withdrawal, starting nightmare. Is not a advertising but if there is genuine online casino than is CASUMO... always fast document verification, super nice customer support which not leaved chat until not sorted out problem , and next day pay out... is very genuine. About Drueckglueck need make a video blog...

3 May 2021
Unprompted review
DrückGlück.de logo

Reply from DrückGlück.de

Hallo Andejs,

vielen Dank für Ihr Feedback und die Zeit, die Sie sich dafür genommen haben.

Es tut uns sehr leid, dass Ihre Erfahrung mit uns nicht zu Ihrer vollsten Zufriedenheit war.

Natürlich freuen wir uns über jedes Feedback, sollten Sie Fragen haben oder wünschen das wir uns Ihre Kontoverifizierung und die ggf noch benötigten Dokumente einmal für Sie anschauen, würden wir uns sehr freuen, wenn Sie uns von Ihrer registrierten Mailadresse eine E-Mail mit dem Betreff "Trustpilot" zukommen lassen.

Herzliche Grüße

Ihr DrückGlück Team

Rated 1 out of 5 stars

cheaters

casino promise free spins for good rewiew. now after
2h waiting on chat they want deposit.
cheaters!!! run away from this trash

5 April 2021
Unprompted review
DrückGlück.de logo

Reply from DrückGlück.de

Hallo Mateusz,

vielen Dank für Ihr Feedback und die Zeit, die Sie sich dafür genommen haben.

Es tut uns sehr leid, dass Ihre Erfahrung nicht zu Ihrer vollsten Zufriedenheit war.

Das klingt ja gar nicht gut. Für eventuelle Missverständnisse möchten wir uns in jedem Fall entschuldigen

Leider konnten wir Ihr Konto mit den Daten hier nicht finden.

Bitte lassen Sie uns eine E-Mail mit dem Betreff "Trustpilot" von Ihrer hinterlegten Mailadresse zukommen, wir prüfen Ihr Anliegen gerne umgehend.

Herzliche Grüße

Ihr DrückGlück Team

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