Dr Trust Reviews 

574
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers had a great experience with this company. Customers frequently mention that the items are highly functional and effectively designed to provide wonderful support for daily wellness routines. People also praise the sturdy build and portable nature of the devices, which makes them convenient for regular use at home. Some reviewers were not happy with the shipping process, noting late arrivals and frustrating delivery delays that affected their purchases. Furthermore, consumers experienced poor assistance when trying to resolve product problems through customer service channels. Several users noted that getting timely answers or replacements for damaged items required significant effort.

What people talk about most

Product

People report positive experiences with product, highlighting effective pain relief, sturdy builds, and... See more

Quality

Customers had positive experiences with quality, highlighting that the build feels solid, durable, and... See more

User experience

Reviewers mention positive feedback about user experience, noting that the products are very effective, easy... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers reporting frustrating delays,... See more

Customer service

Reviewers highlight negative aspects of customer service, describing support agents as unhelpful, dismissive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sphygmomanometer comes with a stethoscope which makes it a lot easier. The whole set is portable and gives ig accurate results. Since it comes with a bag and is comparatively small than the mer... See more

Rated 4 out of 5 stars

Products are good and cost effective backed up by warranty Technical support call should follow all purchases to resolve any issues For example Dr Physio stimulator has no polarity of electr... See more

Rated 5 out of 5 stars

At first the cushion did not seem to make much of a difference as it takes some time to adjust itself as per the user's physique and posture. However once settled the memory foam felt like it enhanced... See more

Rated 5 out of 5 stars

The product (kitchen weighingmachine) works great, looks good and is very easy to carry. Though i faced problem in the delivery. The product was not dispatched till the expected delivery date which w... See more


Company details

  1. Health and Beauty Shop

Written by the company

We offer an exhaustive range of products specialised in home-based, non-invasive digital diagnosis & prevention of lifestyle diseases. Our wide range of products are spread across categories like respiratory wellbeing, physiotherapy, cardiac health monitoring, diabetes detection, mother & childcare and more. All our products are designed and manufactured to meet global standards of performance and compliance. Our brands offer wide range – from entry-level models to high-end products that meet the needs of different types of customers. In 2021, Nureca, with its D2C brands Dr Trust, Dr Physio and Trumom, became the first such company to be listed on the stock markets in India


Contact info

4.0

Great

TrustScore 4 out of 5

574 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(574)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased two products from…

I recently purchased two products from the Dr Trust official website:

• Dr Trust USA Legend Smart Body Fat Analyzer & BMI Weight Machine 526
• Dr Trust USA Digital Stainless Steel Kitchen Weighing Scale 529

Body Weight Machine 526:
I haven’t used it extensively yet, but the first impression is very good. The build quality feels solid and the glass on top is thick and sturdy. The scale claims to handle up to 180 kg, and at my weight (97 kg) it shows the exact weight consistently. It looks reliable, but I will be able to share a more detailed review after using it for a few months.

Kitchen Weighing Scale 529:
This scale is surprisingly very lightweight. Initially, I thought such a light device might not be durable or accurate. However, after using it, it seems to work perfectly fine. It’s easy to carry and convenient to use. You can place dry fruits or other items directly on the surface to measure weight, or place a bowl on it and reset the weight to zero (tare function) to measure food items accurately. So far, the readings seem correct.

Buying Experience:
I purchased both products directly from the Dr Trust official website. The buying experience was smooth and the prices were actually better than Amazon or Flipkart, where the same products were listed at higher prices.

Overall, my initial experience with both products is positive. I’ll be able to give a more long-term review after a few months of use.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

It's a great and fabulous machine

It's a great and fabulous machine. Dr. Trust is american company so the trust factor works more here. The machine is easy to use as the elder person can use it easily anywhere and anytime.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not expect any after-sales service…

Do not expect any after-sales service support from Dr. Trust. Their service quality is extremely poor. Even basic patient materials are not provided on time. After raising a complaint, there is no proper response from their side. You are only made to wait endlessly, with no real solution.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality product exceeded my expectations

I basically ordered Forehead or infra-read Thermometer for my toddler and I was curious on its accuracy, so checked the temperature from both Dr Trust and mercury based one ,and both the results were very close. Please note that, while doing this test, my toddler were having fever. Im very happy that, I bought right product, when I was in need. Thanks Dr Trust team for their research and coming up with quality product. I'm sharing unbiased / my experience

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I just bought this and found the body…

I just bought this and found the body pillow portion to be quite a task to move round. Last night was my first night and I ended up utilizing just the wedge portion with a regular pillow between my knees and a foam pillow over the open portion. It gave me some relief but for the money I spent on it, I want to make it work as designed.

18 February 2026
Unprompted review
Rated 3 out of 5 stars

Toole is not good

What you have produced is good, but it would have been better if the tools used were a little softer. Your hard tools are causing pain in the bone.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Nil Warranty replacement execution with no action

I bought a Dr. Physio USA1046 MONARCH Leg etc massager - OR00109 for Rs. 8,999 on 10 Jun 2025, invoice & order no. 259403. It stopped working on 15/1/26 in the warranty & replacement period. Complaint was registered on 16/1/26 with track no. 917428105359.on WhatsApp. Followups on 21/1, 23/1, 27/1, 6/2, 7/2, 14/2. I am told to courier machine back to Chandigarh address. Really? This is how a leading company works. No person to talk with. All automated frustration. Pathetic. Don't ever buy from them. I have a useless machine sitting at home!
Punam Singh, Delhi.

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Great

Great
And easy to use
It really relieves my pain

2 February 2026
Unprompted review
Rated 1 out of 5 stars

very bad experience at the time of…

very bad experience at the time of warranty support. they are not able to repair or replace or fix the issue; they just want you to chat to their whatsapp number and then they said your area is not serviceable. then they said we can not say when i you miss shipping partner call then you pickup will be cancelled...after 1 month of long chase still my problem is not fixed

31 January 2026
Unprompted review

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