Dr. Squatch Reviews 48,250

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their quality, natural ingredients, and pleasant scents. Many people appreciate the effectiveness of the soaps, shampoos, and other hygiene items, noting improvements in skin and hair health. The customer service is frequently described as excellent, with consumers commending the team's responsiveness and willingness to resolve issues efficiently. However, some customers experienced issues with their orders, including missing items or incorrect products. There were also occasional reports of damaged packaging upon delivery and some dissatisfaction with the longevity of certain products. A few people also mentioned that some deodorants left stains on clothing or caused skin irritation.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers appreciate the natural ingredients,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the products for being natural,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Delivery service

Consumers have mixed experiences with delivery services. Many praise the quick shipping and timely arrival of... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I love the product and smelling nice yet manly. The accounting team could do a better job managing the auto ship scheduling. Actually set the schedule to autoship and charge based on customer feedback... See more

Rated 4 out of 5 stars

I love your products. The only thing is with being subscribed i did expect the delivery process to be a bit quicker. Other than that ypu guys are absolutely amazing. I don't use anything else for hygi... See more

Rated 5 out of 5 stars

Had to pick two different scents on my subscription because the other scents I usually order were out of stock. Picked a couple scents I hadn't tried before and ended up disliking them. Contacted Dr... See more

Rated 5 out of 5 stars

Needed to change around my subscription products and forgot to cancel the original ones before it was charged. Team said they were able to get the order in time at the warehouse and cancel the product... See more


Company details

  1. Toiletries Store

Written by the company

Dr. Squatch provides organic and natural handmade soap to men who want to feel like a man, and smell like a champion.


Contact info

4.1

Great

TrustScore 4 out of 5

48K reviews

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Rated 2 out of 5 stars

Honest review

I recently purchased three different soaps from Dr Squatch to try for myself, and this is an honest, no-frills review.

First impressions: the pricing is high for what you actually receive. The bars are decent, but they don’t last particularly long, which makes the cost per use quite steep compared to soaps readily available in the UK.

In terms of performance, the soaps are okay but nothing exceptional. The scents are pleasant in the moment, but they don’t last on the skin as much as the branding suggests. Some bars have a nice exfoliating texture, but overall, they don’t outperform standard UK products that are far more affordable and consistent.

Where Dr Squatch really excels is marketing. The branding is strong, and they put a lot of effort into making the customer feel valued through constant communication, rewards, and messaging. However, this creates an expectation that the product itself doesn’t quite live up to.

Overall, it’s not a bad product—but it is overpriced for what it is. In my opinion, there are better-value options available in the UK that deliver equal or better results without the premium price tag.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 6 soaps and 2 deodorants and…

I ordered 6 soaps and 2 deodorants and there is almost no scent to any of the 6 different soaps. I had ordered pine tar a couple of years ago and it was fantastic. This time, along with the 5 other scents they are almost entirely odourless, really upset and won't be buying again.

9 April 2026
Rated 1 out of 5 stars

Communication breakdown with delivery

Communication breakdown with delivery. several attempts were made to get clear, easy instructions to drivers for where to leave package. After third failed delivery (second and third time my instructions were ignored or were not given to drivers), I decided to cancel. I did not appreciate the communication gap, the ineffective AI rep on the phone, the delays in speaking to a human, the wasted time.

8 April 2026

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