Dr J and Colleagues Reviews 

184
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff and the professional, compassionate support provided throughout their personal health assessments. People truly appreciate the clear communication, quick replies, and efficient processes that make everyone feel entirely comfortable and well-guided during visits. However, some customers also noted long waiting times and slow communication when trying to get timely responses about medication queries. A few reviewers felt unsupported by the administrative staff, mentioning frustrating delays in receiving their final consultation paperwork and official assessment documents. Some people also expressed disappointment regarding difficulties with follow-up appointments and coordination with outside medical providers.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, kind, and patient throughout the entire assessment and... See more

Service

Users describe positive interactions with service, highlighting thorough assessments and professional care... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers describe the team... See more

Response time

Reviewers mention mixed feedback about response time, with many consumers praising the prompt communication... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the assessment process is extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank the team enough for their services. The care and patience and support they offer is incredible. Thanks to DR J and Colleagues I was carefully assisted on my adhd diagnosis which has giv... See more

Company replied

Rated 5 out of 5 stars

I had my assessment with Edward. He was so professional and listened to everything I said but was also able to politely bring me back to the actual questions when I got distracted. He made me feel s... See more

Company replied

Rated 5 out of 5 stars

I submitted my forms in September 2025, I requested an ADHD and Autism assessment. I had my ADHD assessment and was diagnosed by November 2025, With every question I have they are helpful and reply q... See more

Company replied

Rated 5 out of 5 stars

I personally felt this practice offered me an amazing services. Understood and VALUED, not just another number or patient. Genuinely gutted I wouldn’t be able to speak with Heather again. I’m sure all... See more

Company replied


Company details

  1. Psychiatrist
  2. Mental Health Clinic

Written by the company

We are a private psychiatrists in Lincolnshire, specializing in ADHD and ASD with over 100 years of collective experience. We handle 'right to choose' requests and offer both in-person and online consultations across the UK. Are you look for 'Psychiatry UK' ADHD treatment? We're a trusted choice for all mental health needs


Contact info

4.2

Great

TrustScore 4 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(184)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ADHD and ASD

Having gone through diagnoses for myself and my daughter I can't say how highly all of the team have supported us. In particular Zainab, the prescriber, has been a constant source of support in getting the meds right and balanced for us both. Nothing is too much trouble for her.

1 December 2025
Unprompted review
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Sharron,

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one. We'll be sure to pass on your kind words to Zainab..

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Great practice with super helpful…

Great practice with super helpful staff, no complaints at all. They are there to help you and keep you at ease every step of the way, couldn't recommend them more.

15 May 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Ahmad..

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Titration experience

Shashwat Khatry Was really helpful during my titration appointments. He was knowledgeable around the process and medication and helpful throughout

21 May 2026
Unprompted review
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Sarah,

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one. We'll be sure to pass on your kind words to Shashwat.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

My psychiatrist was very friendly and…

My psychiatrist was very friendly and helpful. Made me feel at ease and was very helpful

19 May 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Alexandra Wells..

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

I've recommended my friends & family!

Both my ADHD & autism assessments went smoothly, and the person in charge of my titration - Shashwat - was incredibly helpful and understanding every step of the way! If you ever need to contact them about anything the admin team also responds pretty quickly too :)

12 May 2026
Unprompted review
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear ALL

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one. We'll be sure to pass on your kind words to Shashwat.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

I recently had my ADHD assessment with…

I recently had my ADHD assessment with this company and honestly couldn’t fault the experience from start to finish.

The whole process was professional, clear, and handled with genuine care. I was quite nervous going into it, but the assessor made me feel comfortable straight away and really took the time to listen properly without making me feel rushed or judged.

Communication throughout was excellent, appointments were well organised, and everything was explained clearly in a way that was easy to understand. The assessment itself was thorough and felt very supportive rather than clinical or cold.

For something that can feel quite overwhelming, they made the experience straightforward and reassuring. I’d highly recommend them to anyone considering an ADHD assessment.

27 April 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear JP

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 1 out of 5 stars

I’ve paid and can’t log into the…

I’ve paid and can’t log into the portal. I’ve had one email to confirm my date and birth and no one replied. Tried calling too.

29 April 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Hi Sunny,
Thank you for your feedback.
Please note that the patient portal will only become accessible once your registration has been fully completed and your account has been activated with us. Until then, some portal functions may not be available.
Once your account is fully registered, you will be able to access and use the portal as normal :)

Rated 4 out of 5 stars

DR J review

Despite a small admin error causing a delay that I had to chase up I was very pleased with the practise. Well mannered, clear and respectful every step of the way.

12 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear None None,

Thank you for your kind words and for taking the time to leave us a review. We truly appreciate your feedback.

We are, however, very sorry to hear that you experienced delays during your journey with us.

Please know that we are always working to improve response times and ensure the best possible experience for everyone under our care.

All the best,

Dr J & Colleagues

Rated 5 out of 5 stars

Met my expectations exactly.

Met my expectations exactly.

3 April 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Scott,

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. I'd strongly recommend. Saved my life.

1 January 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Merlin,

Thank you for your kind words!

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Assessment

Sandra was amazing with the assessment process using information i had provided, with what my advocate had said and also what she assessed herself. She was very professional and empathetic to the situation and was able to explain the process after being diagnoses

2 April 2026
Unprompted review
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Toni,

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We'll be sure to pass on your words to Sandra,

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

We had 2 assessments to find if our…

We had 2 assessments to find if our daughter has Autism.
And she does. We got a full report 15pages long with helpful things.
And the experience of it all was much
Appreciated.

1 December 2025
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Michelle,

Thank you for your kind words.

We truly appreciate you taking the time to leave us a review.

We’re so pleased to hear that both your and your daughter’s journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Great experience

Very happy, assessor was very patient amd understanding

11 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Sof,

Thank you for your kind words.

We really appreciate you taking the time to leave a review.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Genuinely life changing

Genuinely, my life is so much better now. Fifty years too late, I now understand myself, thanks to the help, guidance and support I have received from my consultants. Myself, my family and friends are so grateful for my positive change xx

27 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Djshugg

Thank you for your kind words.

We really appreciate you taking the time to leave a review.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Excellent service

22 February 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Customer,

Thank you for your kind words. We really appreciate you taking the time to leave a review.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Made to feel at ease and the process…

Made to feel at ease and the process was explained in detail

17 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Hanna,

Thank you for your kind words. We really appreciate you taking the time to leave a review.

We’re so pleased to hear that your journey with us has been a positive one..

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Really positive

Really positive, fast service with really talented people.

18 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Carl,

Thank you for your kind words. We really appreciate you taking the time to leave a review.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Amazing services

Since starting my journey with Dr J and Colleagues, I have never felt more heard or understood. The waiting time was quick, and they have been so flexible with timings around my working hours.
Could not recommend any other clinic for the Right To Choose pathway. Now I am on medication and I have never felt better.
Amazing services!

14 August 2025
Unprompted review
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Ashlee,

Thank you for your kind words. We really appreciate you taking the time to leave a review.

We’re so pleased to hear that your journey with us has been a positive one, and so glad to hear that you would recommend us!

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Great!

Amanda is incredibly personable and kind. She listens and involves you in all decision making whilst explaining her thought processes clearly. They send multiple reminders of your appointments and also do their very best to accommodate you when it comes to appointment times or medication delivery etc. She also sees my daughter and I am very confident and happy about this as I think Amanda is great.

10 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Leah,

Thank you for your kind words. We really appreciate you taking the time to leave a review. We'll be sure to pass this onto Amanda.

We’re so pleased to hear that your journey with us has been a positive one.

All the best!

Dr J & Colleagues

Rated 5 out of 5 stars

Fantastic Service

I had a wonderful experience with Hannah and would recommend it to my Family and Friends.

9 March 2026
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Mr 3,

Thank you for your kind words. We really appreciate you taking the time to leave a review.

We’re so pleased to hear that your journey with us has been a positive one, and so glad to hear that you would recommend us!

All the best!

Dr J & Colleagues

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look