I was fortunate to have AJ as the person helping me on the other end of the phone. Whilst he works for a debt recovery company, he was the most humble, empathetic and helpful person. He helped t... See more
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Debt Recovery Plus is a leading provider of debt resolution services to the private parking sector, delivering exceptional service and excellent results for all our clients. We provide end-to-end solution spanning the full debt life-cycle: from pre-debt appeals through to debt resolution, including legal and litigation. We are proud members of the British Parking Association (BPA) and the International Parking Community (IPC).
Contact info
United Kingdom
- www.debtrecoveryplus.co.uk
Replied to 65% of negative reviews
Typically replies within 1 week
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Karen Maddock was very polite and…
Karen Maddock was very polite and helpful. Would 100% recommend to speak to her if you have any problems.
mike was very helpful with this problem…
mike was very helpful with this problem premier park was the issue has I had already sent this images over to them
Very Good
The person I spoke to, Mike Gison, was very polite and informative. The matter was concluded very efficiently.
Very good communication and short…
Very good communication and short waiting time on the phone.
Readily accessible and very professional
I was quickly able to speak to a real person by telephone, and emails were very quickly answered.
This together with a very professional approach allowed rapid resolution of the case.
I wish more organisations were as accessible and efficient.
Good resolution to an initial problem and thanks
After I was initially surprised and not very happy to receive a call from debt recovery for a parking ticket, the contact I spoke to Mike was really helpful and got this all rectfiied for me. Good communication throughout and helpful (something I would never have expected in that situation). In fact I volunatrily wanted to write this review as a way thanks to Mike for his help in resolving the issue.
Jack
Mike handled my situation very well…
Mike handled my situation very well answered all my questions promptly. 10/10 service fast and understandable thank you very much. Highly recommend
The call was answered quickly
The call was answered quickly. The representative I spoke with, Monica Manuel, was knowledgeable and helpful. She was able to investigate my enquiry without delay and followed up with confirmation by email. I’m pleased with the service I received.
Kind and understanding of my situation
Kind and understanding of my situation. Tyler offered a sensible solution to my situation and it was helpful in a calm way without me having to get upset
The worst people i had ti deal with…
The worst people i had ti deal with them anyway i had to pay them £380 over £30 fine anyway i talk with very well known lawyers he advise me not pay them he told me let increase as much as the they want they never aload to send bailiff to your home even wouldnt effect on your credit just once you recive fine from them call them and give them false address and just ignore it and if they send letters to your home not open just say its nit live here return i hope my advice help some of drom stop dealing with shark theif
PCN was issued
PCN was issued , called customer service, Spoke to Monica, query resolved within a day.
Very helpful!
Thank you Monica !
Absolute diabolical company trying to…
Absolute diabolical company trying to fine me for parking in a car park of a pub when I was cleaning the windows. Trying to say I ignored signage there was none there is now and telling me I ignored previous fine which I didn't get so now I cant appeal it. Absolute shysters I will see my day in court before I give them a single penny.
It was a great effective and quick help
Super helpful and efficient with…
Super helpful and efficient with responding. It was nice to talk to someone that wanted to help the situation and understand that a mistake was made.
Nice to speak to and friendly and…
Nice to speak to and friendly and helpful l
OLAT QUADRI WAS MORE THAN HELPFUL AND…
OLAT QUADRI WAS MORE THAN HELPFUL AND RESOLVED MY ISSUE VERY EFFICENTLY
The phone answered really quickly and…
The phone answered really quickly and straight away I was talking to a human! Tyler was very empathetic and efficient.
Thanks to Karen Maddock , She is a star ⭐
Thanks to Karen Maddock as she understood my enquiry straight away and was able to help me reach a conclusion. Wonderful speech and a beautiful helping attitude , thanks once again highly appreciated.
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