Reply from DRP Heating
Thank you, that genuinely means a great deal to me. Your trust and support are very much appreciated.
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Company details
Written by the company
DRP Heating is an independent plumbing and heating business based in Bristol, run by Dan Pocock, a fully qualified heating engineer with more than 21 years of experience in the trade. I provide professional, reliable plumbing and heating services throughout Bristol, with a particular focus on boiler and cylinder servicing, heating repairs, fault diagnosis, smart heating controls and system upgrades. I also work with unvented cylinders, solar thermal systems, NIBE exhaust air heat pumps, water softeners, taps and a range of general plumbing repairs. As a sole trader, every customer deals directly with me from their first enquiry through to completion of the work. There are no call centres, subcontractors or different engineers arriving at your home. This allows me to provide a personal service, maintain clear communication and take full responsibility for the standard of every job. I believe customers should understand what is happening in their home, so I explain my findings clearly, discuss the available options and confirm pricing before additional work proceeds. I always aim to arrive when agreed, treat every property with care and leave the working area clean and tidy. DRP Heating is Gas Safe registered under registration number 648454 and fully insured. Where applicable, new boiler installations are also supplied with manufacturer-backed guarantees. Whether you need an annual boiler service, help with an unexpected heating fault or advice about improving your heating system, you can expect honest recommendations, experienced workmanship and friendly, straightforward service. Customer feedback is incredibly important to a small local business. Trustpilot provides an independent place for customers to share their genuine experience of using DRP Heating.
Contact info
83 Airport Road, BS14 9TD, Hengrove, United Kingdom
- 07747838958
- drpheating@icloud.com
- drpheating.co.uk
4.4
Excellent
11 reviews
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Professional service
Dan is the complete professional you are looking for. He is an expert in his trade. Knowledgeable, reliable and professional, he takes pride in his work and offers valuable advice with clear explanations. Dan has worked on my properties for over 10 years, completing a wide range of plumbing repairs & replacements and maintaining gas heating systems & heat pumps. I have and will continue to recommend Dan.
2 September 2026
Unprompted review
Reply from DRP Heating
Thank you for taking the time to leave such a thoughtful review. Having looked after your properties and worked on such a wide range of plumbing and heating systems for you, over a ten year period, your continued trust means a great deal to me.
I’m especially pleased that you have found my advice and explanations helpful. Thank you for your ongoing support and for continuing to recommend DRP Heating.
Reply from DRP Heating
Thank you for taking the time to leave such a kind review. I’m really pleased you were happy with the service. I always try to arrive on time, work efficiently and explain everything clearly so you know exactly what has been done.
Your support is very much appreciated.
Have been using Dan for about 12 years
Have been using Dan for about 12 years. He is very professional and thorough. He has recently installed a new system for us and we will use him again for all our heating and plumbing needs.
2 September 2026
Unprompted review
Reply from DRP Heating
Thank you for such a lovely review and for trusting me with your heating and plumbing work for the past 12 years. Your continued support means a great deal, and I’m really pleased you’re happy with your new system.
Found Dan off our local Facebook group…
Found Dan off our local Facebook group where he is very highly regarded, used him after our previous boiler man let us down numerous occasions and the gamble paid off, he has been great with servicing and other repairs over the years, get him booked up in advance as he’s a popular guy.
2 November 2025
Unprompted review
Reply from DRP Heating
Thank you for such a kind review. I’m really pleased that taking a chance on someone from your local Facebook group paid off, and I truly appreciate your continued trust over the years.
Thank you as well for recommending people book ahead. Keeping busy through word of mouth and local recommendations means a great deal to a small business like mine.
Dan is an excellent gas engineer and…
Dan is an excellent gas engineer and plumber. I have known him for nearly 14 years and he has always done a great job for me.
Dan is personable, friendly and very professional - always prepared to go the extra mile to meet and usually exceed customer expectations.
I am more than happy to recommend Dan highly because he provides a great service which is value for money.
Thanks Dan.
1 September 2026
Reply from DRP Heating
Thank you for such a thoughtful review. Having known and worked with you for nearly 14 years, your continued trust and support genuinely mean a great deal to me.
I’m very grateful for your recommendation and look forward to helping again whenever you need me.
Outstanding customer service and easy…
Outstanding customer service and easy to deal with. Honest, reliable and fair. Dan has worked for me for over 5 years at multiple properties and he always turns up. His work is tidy, no mess, and fairly priced. Happy to recommend DRP Heating and Plumbing for boiler service and installation, General plumbing and Landlords Gas Safety Certificates. Dan is the local legend.
1 September 2026
Unprompted review
Reply from DRP Heating
Thank you for such a fantastic review and for trusting me with your properties for over five years. Your continued support and recommendation genuinely mean a great deal to me.
I’m not sure about “local legend”, but I’ll happily take it! Thank you again.
Really pleased with the service
Really pleased with the service. He initially came to service the boiler and was friendly, polite and very knowledgeable. He then kindly offered to come back and sort out an ongoing issue with my thermostat, which he was able to resolve. Everything went smoothly from start to finish. I’ll definitely be using him again and would highly recommend him
21 August 2026
Unprompted review
Reply from DRP Heating
Thank you for taking the time to leave such a lovely review. I’m really pleased I was able to resolve the ongoing thermostat issue and get everything working properly for you.
I truly appreciate your recommendation and look forward to helping again in the future.
We’ve used Dan at DRP to service our boiler for 5 years
We’ve used Dan at DRP to service our boiler and general plumbing support including new outdoor taps and resolving leaks in north Bristol for five years and couldn’t rate him highly enough.
12 January 2026
Unprompted review
Reply from DRP Heating
Thank you for such a kind review and for trusting me with your boiler servicing and plumbing work over the past five years.
Your continued support and recommendation are genuinely appreciated.
Trust Dan 110%!
We’ve been working with Dan at DRP Heating for over ten years, and we honestly couldn’t recommend him highly enough. He’s incredibly reliable, trustworthy and professional, and we have complete confidence in him whenever we need his help.
Dan is always honest and transparent, takes the time to explain exactly what he’s doing, and never makes anything more complicated than it needs to be. He responds quickly, acts swiftly when something needs sorting, and consistently goes above and beyond to help us.
After more than ten years of working with Dan, we wouldn’t use anyone else. We have complete trust in his work and would highly recommend DRP Heating to anyone looking for a reliable, honest and knowledgeable heating engineer & plumber
28 August 2026
Unprompted review
Reply from DRP Heating
Thank you so much for such a thoughtful review. Having worked with you for over ten years, your continued trust and loyalty mean more to me than I can properly put into words.
I’m incredibly grateful for your support and recommendation, and it has always been a pleasure helping you whenever needed.
Professional and Reliable….
Dan has been maintaining my two NIBE boilers since last 7-8 years. Dan is very professional, reliable and honest in his job. Highly recommended.
1 September 2026
Unprompted review
Reply from DRP Heating
Thank you for your kind review and for trusting me to maintain both of your NIBE systems for the past seven to eight years.
Your continued support and recommendation are genuinely appreciated.
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