Thank you so much to Dr Ghada Saad Shakir for her consultation and prescription for my chest infection. My husband quickly collected it from our local Pharmacy whom she had notified immediately. It wa... See more
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The initial questions were thorough. Dr was caring and knowledgible and very observant. Dr Anwan was very holistic and offered great follow up advice. No delays in prescription going to my preferred... See more
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Overall, I had a wonderful experience. When I developed a painful sore throat on a Sunday morning and knew my own doctor was unavailable, I searched online and found Dr Online. The process was simple... See more
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I had a consultation with Dr. Sundus Amin and was really happy with the experience. She was very straightforward, listened to my concerns, and prescribed medication that was right for me. I had b... See more
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Company details
- Home Health Care Service
- also in
- Child Health Care Center
- Doctor
- Mental Health Service
- Women's Health Clinic
About Dr.Online - Ireland
Written by the company
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Written by the company
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Contact info
Ireland
- info@dronline.ie
- dronline.ie
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quickly Medical Service
A good quickly medical service when you cannot go to a hospital or a medical centre. Im glad to have that option, thank you guys!!! :D
12 March 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback, Lexy!
We’re glad to hear that you found Dr. Online to be a convenient and efficient option when you’re unable to visit a hospital or medical centre. We truly appreciate your kind words and are happy to have been able to assist you.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re delighted to hear that Dr. Rhana was incredibly helpful and that you had a positive experience with your consultation. We truly appreciate your kind words and will be happy to share your feedback with Dr. Rhana.
Kind regards,
Paulina Souto
Customer Service Representative
Great Consultation and good practical…
Great Consultation and good practical advice.
16 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re delighted to hear that you had a great consultation and found the advice practical and helpful. We truly appreciate your kind words and are pleased to know you had a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for sharing your feedback, Lisa!
We’re delighted to hear that you were so pleased with the speed and efficiency of our service. It’s wonderful to know that we could provide a smooth and convenient experience, and we truly appreciate your kind words.
Kind regards,
Paulina Souto
Customer Service Representative
Excellent and fast service
Excellent and fast service! The process was clear, efficient, and very helpful. Highly recommended.
17 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback, Yahya!
We’re delighted to hear that you found the service fast, clear, and efficient, and that the process was helpful from start to finish. We truly appreciate your recommendation and your trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Didn’t give any medicine just she (Dr…
Didn’t give any medicine just she (Dr Sundas)refer to emergency hospital and didn’t send hospital referral letter waiting since few hours.
17 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your feedback, and please accept our sincere apologies for the difficulties you experienced following your consultation.
We understand your concern regarding the hospital referral letter and the time you have been waiting for it. We take this matter seriously and will review your case directly with Dr Sundas to clarify what happened.
We will get back in touch with you as soon as we have further feedback from the doctor.
We are very sorry for the inconvenience and concern this situation has caused.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
My doctor was very good help me sort my…
My doctor was very good help me sort my problem
16 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re delighted to hear that your doctor was helpful and was able to assist you with your concern. We truly appreciate your kind words and are pleased that you had a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
The fastest service I’ve ever used
The fastest service I’ve ever used. Simply book your call and wait. Prescription was given as required and very easy service to use.
15 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your experience, Ciara!
We’re delighted to hear that you found the service so fast and easy to use, from booking your call to receiving the prescription. We truly appreciate your kind words and are pleased that the process was straightforward and convenient for you.
Kind regards,
Paulina Souto
Customer Service Representative
Excellent service
Excellent service. Prompt attention. Lovely doctor. She sent the prescription directly to the pharmacy. I would highly recommend this service
16 September 2026
Reply from Dr.Online - Ireland
Thank you for sharing your feedback!
We’re delighted to hear that you received prompt attention and had such a positive experience with the doctor. It’s wonderful to know that the prescription was sent directly to the pharmacy and that you would highly recommend our service.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for your feedback! We're pleased to hear that you found our service swift, easy, and professional.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
Paulina Souto
Customer Service Representative
Straight to the point
Straight to the point. Excellent professional and I have got what I was looking for.
15 September 2026
Reply from Dr.Online - Ireland
Thank you, Caio, for sharing your feedback! We're delighted to hear that you found the service straightforward and professional, and that you received what you were looking for.
We truly appreciate your kind words and are pleased to know you had a positive experience with Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Booked an appointment 1/2 hour ahead
Booked an appointment 1/2 hour ahead. Had antibiotics less than an hour after appointment. Some sound issues, doctor could hear me but I couldn't hear her
16 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Thank you for sharing your experience with us. We're pleased to hear that you were able to book your appointment at short notice and receive your prescription promptly.
We're sorry to hear about the sound issues during the consultation. We appreciate you bringing this to our attention, as feedback like yours helps us improve the experience for our patients.
Kind regards,
Paulina Souto
Customer Service Representative
A good service
15 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service good and appreciate you choosing DrOnline UK.
We value your feedback and are always looking for ways to improve our service and provide the best possible experience for our patients.
Kind regards,
DrOnlineUK Support Team
Was very easy to book and great as I…
Was very easy to book and great as I was on the move while travelling overseas.
16 September 2026
Reply from Dr.Online - Ireland
Thank you, Steve, for sharing your feedback! We're pleased to hear that you found the booking process easy and that our service was convenient while you were travelling overseas.
We really appreciate your kind words and are glad we could make accessing healthcare more convenient for you.
Kind regards,
Paulina Souto
Customer Service Represent
Reply from Dr.Online - Ireland
Thank you, Nathan, for your kind feedback! We're delighted to hear that you had such a lovely experience with the doctor.
We truly appreciate you taking the time to share your positive experience and will be happy to pass on your kind words.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you, Gastón, for your kind feedback! We're pleased to hear that you had a positive experience with the doctor.
We truly appreciate you taking the time to share your feedback and will be happy to pass on your kind words to the doctor.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you for your feedback! We're pleased to hear that you found our service very efficient.
We truly appreciate you taking the time to share your experience and hope to assist you again in the future.
Kind regards,
Paulina Souto
Customer Service
The call is always prompt.
The call is always prompt.
Dr asks questions appropriately
All done very well
I choose this as quick and easy when I know the problem
very good experience
15 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Thank you, Aileen, for sharing your experience! We're delighted to hear that your calls are prompt and that you find the doctor's approach thorough and appropriate.
We're pleased to know you value the convenience of our service when you already know what you need. We truly appreciate your continued trust in Dr. Online.
Kind regards,
Paulina Souto
Customer Service Representative
Disappointing
While the Doctor was lovely. Im disappointed with the outcome. My son was advised by a physio to get prescribed anti inflammatory medication to treat an issue. Dr sent us away advising to take neuofen only. Physio advised that this would not be strong enough.
15 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your feedback. We are sorry to hear that you were disappointed with the outcome of the consultation, particularly as you were hoping for a different treatment for your son.
While we are pleased to hear that you found the doctor lovely, we understand that you may have been expecting a different outcome.
The assessment of each case and all medical decisions, including whether medication should be prescribed and which treatment is clinically appropriate, are made solely by the treating doctor based on their clinical assessment.
We are sorry that the consultation did not meet your expectations and appreciate you taking the time to share your feedback.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
So afficient
So afficient! Quick and easy to book and the consultation was done very quick with all necessary documents sent.
14 September 2026
Reply from Dr.Online - Ireland
Thank you, Jeantelle, for your great feedback! We're delighted to hear that you found the booking process quick and easy, and that your consultation was completed efficiently.
We're also pleased to know that you received all the necessary documents promptly. We truly appreciate your trust and hope to assist you again in the future.
Kind regards,
Paulina Souto
Customer Service Representative
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