Drone Nerds Reviews 233

Cost of repair was over the price of a new one. Helped me replace my drone for substantially cheaper than a separate purchase.

Quick with response time and shipping. Very helpful staff.

Aaron was very good at helping me choose the right. I mentioned that a major reason for my purchase was the fact they had it in stock ready to ship. By the time they ran my cc through, the 5 drones they had were sold. I talked with Drew a few days later who told me more came in and he’d make sure one was sent out today. Drew followed up and sent me the tracking number. When I spend more than $6k on an item, it’s great customer care to know someone appreciates my business. I would recommend DroneNerds. I would recommend both Drew & Aaron. Donn Anderson - Certified FAA 107 Pilot & Certified Infrared Thermographer

Quick response, got my answer in one sentence by your tech person, thank you

Everyone was very responsive and helpful and I am super grateful for the team at Drone Nerds. THANK YOU!!!!!

Quick honest kept in touch with me through the whole pexcellent company hopefully I don't have to use them again lol but they would be 1st in line

We had a rocky start with Dronenerds' payment system (Bolt), as my order was cancelled and they did not provide me with the 24-hour window to comply with their security verification system; however, Drew from DroneNerds guided me through the entire process so I could make the new purchases, and everything went fine with no problems in the payment system (Bolt). Everything was great, and Drew made everything easy and right with DroneNerds. I will be sure to be back as a customer with DroneNerds in the future because of how Drew handled everything perfectly.

Great communication, super fast repair, and everything is like new. Also, I received my broken camera as a memento! So cool, thanks everyone!!!!

Spoke with one of their technicians whose name was Drew and he was very informative.
He gave me a good foundation and direction for future purchases of different DJI drones.
He also help me with cost com.
I can see going to them for future purchases for our organisation.

I just completed a drone training course with Stuart de la Rosa of Drone Nerds. He is an excellent teacher, and quite knowledgeable. I gave this company my highest recommendation.

I don’t write a lot of reviews, but because of the personal care & fantastic service I got from Drew Walker I am compelled to acknowledge him. I just purchased a Mav 3 Enterprise. This is my 3rd drone I purchased from Drone Nerds and the first time I bought one online instead of in one of their stores.
I thought because I no longer live near one of the Drone Nerds stores I would be losing the very knowledgeable & enthusiastic input from their in store associates, so that as well as my frustration with all other mishaps that can & do happen with a lot of online purchases, made me a bit anxious which means a lot of calls to what I thought would be to a automated answering system.
That was just not true in this case
I was lucky enough to get Drew Walker as my contact and salesperson from Drone Nerds and then I could ask for and get him every time, as well as him reaching out to me first
Drew went out if his way to make sure I knew all options available and followed up to get me exactly what I wanted & even more thru every step of my purchase

I had some payment issues, but thanks to Drew he got it straightened out and everything worked out

I cannot thank Bernardo Carmine enough.. He was very wonderful in helping me address any issue I had with my drone, very friendly, down to Earth and very resolute in finding any and all ways to help resolve my drone issues, Cannot say enough about his determination in helping people. kind gentleman and an asset to this company.. Thank you so , so much Bernardo Carmine !

Drew was very helpful in sorting my order/shipment details. He followed up with me to offer shipping mod assistance if needed.
The website was intuitive to navigate.

Very happy with everything they have done for me. Kept me informed during every step of the way. Thanks so much

My interaction with Drone Tech Matthew was excellent! He immediately responded to my concerns about my DJI Mavic 3 Classic Drone not connecting to its Crontroller and that was after the drone was repaired for a smashed and severely damaged arm and returned to me. He immediately said to send it back and he would check it out a fix it if needed. Adding that there would be no additional charges for reexamining the drone, fixing it and shipping it back.

John Moore
Venice, Florida

Just wanted to add I got my replacement Avata Fly More Kit and a big thanks to Drew at Drone Nerds for helping me all through this bad adventure . Little note the wise , , , NEVER SIGN FOR YOUR PACKAGE BEFORE YOU OPEN IT ! NEVER NEVER !!!!!

Drew was amazing, he was on top of my situation and did everything to solve my problem and get me the drone on time!!

Michele from from nerds is awesome, I had a concern with shipping and she quickly found out what the issue was and it turned out not to be an issue at all Christmas is saved