Drone Nerds Reviews 233

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The process of sending my drone in for repair and the communication with Drone Nerds has been just what I was looking for. Although the part for my repair was out of stock at the time of repair I was... See more

Company replied

Rated 5 out of 5 stars

I was devastated that our drone was going to be DOA right before our vacation to the Caribbean, but the folks at Drone Nerds really stepped up to the plate. In addition to honesty, something I tr... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience with this company, but unfortunately I decided not to go through with them. I communicated with Drew Walker for around 4 months regarding a DJI O4 Air Unit Pro. He was c... See more

Company replied

Rated 5 out of 5 stars

We sent a 3t out for repair and drone nerds and were very happy with drone nerds repair process. Our technician Yamel was great! Yamel was very communicative, fair on pricing, and quick to get us a... See more

Company replied

Company details

  1. Hobby Store
  2. Electronics Store
  3. Repair Service

Written by the company

We are an authorized DJI Dealer & Repair Center offering a full line of DJI products and accessories, customization and upgrades. On top of being a stop shop for all drone related needs, customer satisfaction is our #1 priority. We offer an amazing in store experience, coupled with knowledgeable representatives and an inviting atmosphere.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Drone Nerds has an impressive selection…

Drone Nerds has an impressive selection of drones and accessories for both beginners and pros. The staff were knowledgeable and helped me pick exactly what I needed. It's a go-to spot for anyone serious about flying drones.

3 December 2025
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Hi Colette! We are thrilled to hear about your experience! Thank you. Happy flying!

Rated 5 out of 5 stars

Professional and Reasonable

Josh was Friendly,Proffesional, and Knowledgable.
When my drone was diagnosed Josh explained everything as well as the cost involved, the cost didn't exceed the quote. Also the return shipping cost was very reasonable. Definitely recommend Drone Nerds.
Ticket ID #: 36323161346

30 November 2025
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Hey Andy! Thanks for sharing your experience with us!

Rated 5 out of 5 stars

My experience with Drone Nerds was…

My experience with Drone Nerds was excellent. The drones arrived quickly, were high-quality, and the staff were knowledgeable and helpful. It's a reliable source for anyone looking to buy drones or drone accessories.

11 November 2025
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Hello Elise! We're happy to hear you has such a great experience! Let us know if there is anything else we can help you with in the future!

Rated 5 out of 5 stars

Very good communication

Very good communication, helpful and kept me updated all along the way. I highly recommend. Yamel was the technician who helped me and I give him an A+ in customer satisfaction.

6 November 2025
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Hi Cramer! That's just what we love to hear! I hope you don't ever have to use our repair services again, but if you do you know where to find us!

Rated 5 out of 5 stars

Customer expeirenxe

Once my diagnostic was completed, Josh remained responsive and clear in his communication. I have worked with a few vendors and this was refreshing. Thanks DroneNerds. Stay nerdy!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

AWESOME

AWESOME experience from start to finish, the communication was fluid, clear and concise. I will definitely utilize Drone Nerds services in the future and I highly recommend them to anyone interested in receiving first class services!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding! From the first email and communication all the to the last! Kept me updated every step of the way! I will absolutely use them again in the future for any of drone needs! SLC UT Air 3S

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company, professional people very nice and very very accommodating. I’m very impressed with the company. Very impressed with the people and very impressed with the service and I certainly would recommend you to anybody. Thank you.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

The absolute worse

I ordered a drone from them that was stated was in stock. After a few days of calling come to find out they did not have it in stock and was drop shipping it from China. After several days of back and forth and no resolution i cancelled Order #1055100648 . Never again.

3 September 2025
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Hello Ray! We have not been able to locate any orders under your name and have noticed that you’ve posted this same review across multiple platforms. For clarity to anyone reading, we do not dropship. Our products are shipped directly from our warehouse in South Florida. We take pride in our communication and customer service, which is reflected in the feedback we receive from our verified customers.

Rated 5 out of 5 stars

Yamel and Drone Nerds rock!

Drone Nerds and Yamel took my beat up old P4 DJI drone and breathed new life into it when many would have given up. They went the extra mile to save me some money on a couple of steps they didnt have to do, which shows they were thinking of the customer first!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! Josh went above and beyond, keeping me informed with clear updates and offering great options every step of the way. Highly recommended

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Great repair service

As a newbie to the drone world, it is very reassuring to have a logical, accurate respond to questions about drone repair. As I live in Wisconsin, I attempted to use a local provider. This did not go well. At all. Shipping the drone to Miami, having it repaired and shipped back to me, was faster and less expensive that trying to work with a local outfit. Josh and Yamel in particular were communicative and let me know what the issue was in a very timely manner. I have learned my lesson! If I need a repair, It will be Drone Nerds I call first!

30 July 2025
Unprompted review

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