ordered 5 of the same units and, while i understand they're picked at random, i was not expecting to receive 5 completely different brands/variations - not 1 matching item/spec. immediately sent... See more
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See what reviewers are saying
Having dealt with Doctor Memory on a previous occasion, I was confident that my requirements would be met and supported. It was easy to identify the product (8GB RAM) that I needed from the many produ... See more
Very quick delivery on my new sata hard drive as I thought my old one was kaput found out it wasn’t the hard drive but the mother board was faulty. My fault and I will keep the new hard drive as a spa... See more
Made contact via the Ebay message process as my two phone calls were not attended to.....but when they did respond it was clear and concise confirmation that the part was compatible. Delivery was very... See more
Company details
Written by the company
FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.
Contact info
Unit 5a Orion Trading Estate, Tenax Road, M17 1JT, Manchester, United Kingdom
- +441618770030
- drmem.com
3.9
Great
859 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Doctor Memory
Hi,
thank you for the time to leave us a review! I am glad that you found it easy to use and that the shipping was also fast and reliable
Great Value Gaming PC
Great gaming PC. Good value. They were let down by the delivery company when the PC "disappeared" in transit, but the customer service was very good. They quickly sorted it out and sent another PC.
8 September 2022
Reply from Doctor Memory
Hello, I am happy to see that the replacement arrived in good time. I am sorry for the issue with the first PC but as discussed with you prior, it looks like the courier lost the parcel.
I hope you are very happy with your new PC! Thank you for taking the time to leave this review
Simply great
6 September 2022
Reply from Doctor Memory
Hi, thank you for the review. I hope the item arrived in a fast time as that is what we aim for. I hope you enjoy it! Thank you for taking the time to leave us this review.
Excellent Customer Service
I had a follow-up issue concerning a PC purchased over a year ago from Dr Memory.
Two quick emails with customer support (handled by Lee) and the part required is sent out and delivered the next day.
PC running at 100%. Thank you!
22 August 2022
Unprompted review
Reply from Doctor Memory
Hi, I would like to apologise for the issue that you had originally. But I am glad to see that it was managed to get resolved in a short matter of time! We are also glad that the item was shipped to you for the next day as that is what we always try to do with our couriers! Thank you for taking the time to leave this review for us.
Customer service as it used to be.
Very prompt order process and delivery was well packed and well protected.
Very quick to answer any questions on the phone. I would highly recommend the company.
Very well priced given the current market.
18 August 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & customer services.
Very happy with my purchase
After searching various web sites for a new PC I found that Doctor Memory looked the best value, the specification for the pc was good for the price compared to the other sites. The delivery of the PC was quick and was kept informed throughout the process. Would definitely recommend.
18 August 2022
Unprompted review
Reply from Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new PC.
When our customers are happy we are happy too
Delivery timeframe not quite what advertised at checkout
Very good price but when checking out, the option I chose was (Delivery by 1pm). Assuming that would be next working day. Yet once the invoice/receipt arrived it was for 48 hour tracked. Although the item did arrive within that time frame, maybe changing the wording to what the actual service paid for at a price of £6:30 would not mislead any other customers. Would still use again though now knowing the delivery time frame.
2 August 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services, delivery times. The wording of the postage options is set by ebay unfortunately, sorry if we couldnt be more specific for you.
Excellent product promptly delivered at…
Excellent product promptly delivered at a very fair price with, unusually, pre-sales guidance regarding suitability. Can't fault 'em.
25 July 2022
Reply from Doctor Memory
Hi, thank you for taking the time to leave us with this review, we are glad you found us to be 5 star worthy. We take time and effort to make sure our customers are getting the correct item as there are lots of different one's out there. We also keep our prices as low as possible to ensure that the prices are fair for our customers as we take great pride in having you.
Excellent!
Excellent!
Adding 8gb of RAM to my old 4gb laptop made a big change (obviously)!
But, my 5 stars rating was for the delivery time, packaging and most importantly the very responsible price!
I highly recommend it!
23 July 2022
Reply from Doctor Memory
Hi, thank you for the kind review, we try our best to send out the items in the best packaging possible with the best couriers so that you receive your items as soon as possible
Easy to navigate and choose
18 July 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, services.
RAMs for Laptop
I bought two RAMs to upgrade my laptop. The products are well packaged and fitted my laptop model. I received emails to check if I ordered the right products. The staff verified it before shipping. A very good shopping experience.
18 July 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, & services.
Advertised as Post Office 48
Advertised as Post Office 48 - 2 day delivery, when hadn't arrived after 4 days I contacted customer service and spoke to a rather rude gentleman who told me they didn't guarantee deliveries and I had to wait 7 working days before they would investigate...
12 July 2022
Reply from Doctor Memory
Hi
We are sorry you had to wait for your delivery. But I can see that the item ordered on 05/11 has now been delivered on the 11/07. We ship all our order before 3pm on the same day. & usually your order will be received within 2 working days. However sometimes due to circumstances out of our control delivery can take longer. We unfortunately cant open an investigation with the post office until a parcel has been missing for 7 working days. If a parcel hasnt been delivered within 7 working days we can then offer you a replacement or a full refund.
On time exactly what I asked for.
4 July 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & delivery times.
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM, & delivery times.
Amazing
Amazing! My son is very happy with his new computer. Quick delivery and everything is working just great! Would recommend to friends and family.
1 July 2022
Reply from Doctor Memory
Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
Exactly what I needed!
27 June 2022
Reply from Doctor Memory
Thanks for your review
Glad you are pleased with your RAM
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our products, delivery times & services.
Exactly the right product from the right company
The memory was correct, worked perfectly fine, delivery was excellent,
would recommend Memory Doctor, for your upgrades.
24 June 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & delivery times.
Cheap Chinese Ram
Cheap Chinese Ram. Ram is Ram. Does the Job for Old Laptop. Delivery Service Good. Happy so far
24 June 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & prices. Its not just Chinese RAM its from S Korea & other places too
Memory for old server at great price. Excellent service.
New OS for a 10 year old server needed a RAM upgrade as 2GB doesn't cut it anymore. Tried a few places but either 8GB RAM upgrade not available or hideously expensive. Found Dr. Memory and they had the full 8GB I needed for a very, very reasonable price. Ordered on Monday, delivered on Wednesday. Got it fitted and all working fine. Excellent service and means I can keep on using the old server and not have to shell out for a new one. Cheers!
22 June 2022
Reply from Doctor Memory
Hi & thank you for your review
Its great to hear you are happy with our RAM & prices.
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