driving-licence-assistance-online.co 

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Rated 1 out of 5 stars

This website is given to you after you click into the DVLA, you are then signing up for a quarterly payment of £89 that’s can not be refunded. Beware.

Rated 1 out of 5 stars

Total Scam! I can only echo other comments. Who needs a ‘service’ costing £89 a quarter to renew their licence? We have just realised what my wife signed up to and have had to cancel her card. I do... See more

Rated 1 out of 5 stars

SCAM SCAM SCAM; 18 year old applied online at Gov.uk site and was redirected to this site; paid 44 pound for provisional then today a further payment if 89; reported to Action Fraud; DVLA; Bank; got... See more

Rated 1 out of 5 stars

Same situation as others on these reviews, my son applied for his licence then retracted it as decided to apply at a later date. Then £89 taken out as subscription ticked in error. Responses are promp... See more

Company details

  1. Business Administration Service

Written by the company

Online help for UK Drivers


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All reviews

(531)

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Rated 1 out of 5 stars

Scammers!

Scam
Same as all others, thought was legit but in the small print somewhere you sign over £89 every 3 months for nothing. Just spent 2 hours on phone to the bank who cannot block them forever (only 13 months legally) so I cancelled my bank card to stop it happening again - very inconvenient. Also if you try to cancel on their website you get an error message to stop you … I’ve contacted their customer service but hold little hope for any money back… avoid at all costs. Scumbags

6 August 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam.
Don't know how I managed to get caught. Looked very legit when applying to renew my Driving Licence. Unfortunately, I was in a hurry.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Big scam!!!Absolutely disgusting…

Big scam!!!Absolutely disgusting company. Like others, I was charged £89 for no service at all.I thought I was on the Gov website to renew my driving licence, I had no idea I was dealing with fraudulent people until it was too late. Obviously they have no conscience, how can anybody work for this company knowing they are ripping innocent people off
Please, Please check before you hand out your bank details to these people...

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Beware. Looks like real DVA site but isn’t. Charge you £89 with no warning. No real service. Basically a scam service to catch out those not concentrating.

31 July 2023
Unprompted review
Rated 1 out of 5 stars

I can’t believe I fell for it I’m 18…

I can’t believe I fell for it I’m 18 years old and assumed it was the legit website as it was the first one to come up. I even showed it to my parents before submitting it!!!! SCAM OF A WEBSITE. I was charged £89 three days later. LUCKILY I WAS ABLE TO CONTACT THE COMPANY VIA A CHAT ON THIER WEBSITE AND THEY CANCELLED FURTHER SUBSCRIPTION TO THE ACCOUNT. My bank also refunded me the £89 taken out so currently I’m not at a loss. I HAVE REQUESTED A REFUND FROM THE COMPANY THEMSELVES BUT NOTHING I CAN DO. I AM JUST HOPING THAT IN THREE MONTHS THEY ACTUALLY STICK TO THIER WORD AND DONT CHARGE ME AGAIN.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Like everyone else on here I renewed my…

Like everyone else on here I renewed my driving licence only to find out a few days later 89 pound had been taken out of my account. I phoned them and they said they would do a refund but then got cut off. I called again and the next agent advised me they could refund me 60 pound as I had used their services for the first month. I told them I did not want their services and I was taking this up with my credit card company and trading standards. I got an email advising my subscription was cancelled and I would be refunded 89 pound which was paid back into my account later that day. I must be one of the lucky ones to get a full refund

28 July 2023
Unprompted review
Rated 1 out of 5 stars

If you are reading this you have been…

If you are reading this you have been scammed like me like everyone else I thought this site was a dvla licence renewal site and £14 paid not expecting £89 to pay 3 days later then every 90 days thereafter upon cancelling subscription called them and received £60after arguing politely still got stung for£29 waiting for licence to arrive

26 July 2023
Unprompted review
Rated 1 out of 5 stars

I immediately called them soon as I…

I immediately called them soon as I noticed £89 gone out my account they said I signed up a subscription, I told them I DID NOT sign for any Subscription and I immediately want refund of my £89 I said I’m going to report you straight away they there and then cancelled subscription and agree refund
I received a email telling me subscription canceled and refund made

21 July 2023
Unprompted review
Rated 1 out of 5 stars

Absolute SCUMBAGS

Absolute SCUMBAGS! Everything about companies like this make boils my urine. I wouldn't cross the road to urinate on them if they were on fire.

6 July 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! My son has just been scammed out of £89. We will be following the advice below to stop the subscription and try to get his money back. My son was buying his provisional licence and this company have scammed a CHILD out of his money. They should be ashamed.

16 July 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, however when I just called them and said I was going trading standards etc etc they refunded my money and deleted my subscription instantly.
Thanks to the reviewer who included the phone number in their review because I couldn’t find a number for them anywhere.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

i also have been scammed by this…

i also have been scammed by this company , just a warning they also have all your details .. be warned ⚠️ .. my bank's fuad team is investigating this company as im typing this !!
I shall be going to the police regarding these THIEVING scumbags as the have all of my details and all of these people that also have been scammed ..

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company. Like others, I was charged £89 for no service at all. When I called, the operator kept calling me Sir despite me telling Lilly Edwards ( probably not her real name) I am female. Utter contempt towards me…I thought I was on the Gov website to renew my driving licence, I had no idea I was dealing with fraudulent people until it was too late. Obviously they have no conscience, how can anybody work for this company knowing they are ripping innocent people off. May karma be served to all involved in this company…
Please, Please check before you hand out your bank details to these people… ONLINE ASSISTANCE earn an HONEST living like we do…

7 July 2023
Unprompted review

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