DriveSafe Online® Defensive Driving Courses Reviews 6,767

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to navigate and the registration process smooth. Many appreciate the well-structured and engaging content, noting that the instructions are clear and the product itself is highly informative, serving as an excellent refresher for both new and experienced drivers. The service is often described as efficient, with many reviewers highlighting the quick delivery of certificates. However, some people were dissatisfied with technical issues, reporting that the website repeatedly crashed and did not save their progress. A few other people also felt that the course length was excessive, particularly the chapters, and that the information presented was sometimes outdated.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, highlighting the informative and easy-to-follow... See more

Service

Reviewers highlight positive aspects of the service, particularly the defensive driving course. Many found it... See more

Instructions

Consumers generally find the instructions to be positive. Many reviewers highlight that the course... See more

Product

Customers had positive experiences with the product. Many reviewers found the online driving course fabulous,... See more

Website

Clients share positive opinions on the website's ease of use. Many reviewers found the course easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a long time since I moved to GA and took the drivers license test. This course covered a lot of material but kept it interesting. It was a good review which helped remind me of the obvio... See more

Company replied

Rated 5 out of 5 stars

Easy log in and registration, program ran at a good pace. This was a good refresher course, and should be required for ALL new drivers and also redone every 3 years. Would go a long way in reminding... See more

Company replied

Rated 5 out of 5 stars

This is well thought out and put together course. Everyone should be required to take this. There are great reminders for even seasoned drivers like myself. It’s easy to navigate and listen to. It’s a... See more

Company replied

Rated 5 out of 5 stars

The program was informative and a good refresher course for all drivers. It was easy to follow, and I learned a few things I didn't know, like the accident statistics. Whether you're new to driving, o... See more

Company replied


Company details

  1. Driving School
  2. Business to Business Service
  3. Class
  4. Distance Learning Center
  5. Driving Test Centre

Information provided by various external sources

Save up to 10% on insurance premiums for up to 3 years per policy. In some states, our courses will help you reduce points on your license or help you dismiss a traffic ticket. Refresh and improve driver education conveniently and affordably. Provide training for newer drivers to reinforce defensive driving skills. Choose the best mobile-friendly content with no hidden fees. Enjoy the best defensive driving course available online.

Money-Back Guarantee

If you do not receive the intended benefit from your course, you will receive a full refund.

If you do not receive the intended benefit from your course, you will receive a full refund.
If you do not receive the intended benefit from your course, just let us know and you will receive a full refund. Email us at support@drivesafeonline.org with the document from your insurance agent, court clerk, or other official explaining why you were denied credit and we will issue an immediate refund.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Whatever

Although I give five stars, it wasca little too lengthy as a prerequisite to getting discounted insurance.
I was not told that this was part of the insurance approval until you (State Farm) had my money.
Shifty!

1 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks, Cynthia! I will share your comments with our team of developers. Take care. The DriveSafe Online team.

Rated 5 out of 5 stars

Creditability

8 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review, James! We appreciate it. The DriveSafeOnline.org team.

Rated 5 out of 5 stars

Well organized presentation

Well organized presentation of traffic laws and defensive driving techniques. Easy to follow and quick to do! Enjoyed the review!

30 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Karen, thank you for the wonderful 5 star review. We sincerely appreciate it and are so happy you liked our driver improvement course. Please tell your friends about DriveSafeOnline.org.

Rated 1 out of 5 stars

You charge from my credit card card 4…

You charge from my credit card card 4 times $13.95 you should take 3 time 13.95 because me my wife and my son we take the course.

1 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Hello and thank you for bringing this to our attention. I am not certain what happened to cause 4 charges instead of 3, but we will be happy to fix that. If you would please call us at 877-265-2170, Option 1 this morning during business hours, we will assist to get this resolved for you.

We appreciate your business and will promptly get this addressed.

Thank you,

Your DriveSafe Support Team

Rated 5 out of 5 stars

It was thorough yet it was not time…

It was thorough yet it was not time consuming. I enjoyed the questions and immediate feedback. I enjoyed it.

29 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Debbie, thank you for the great review! We're glad to hear you thought the course was thorough. Please tell your friends and family about DriveSafeOnline.org. Stay safe out there. The DriveSafe Online team.

Rated 5 out of 5 stars

Straight forward questions

Straight forward questions. Not long enough to get bored. Met the requirements

7 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you! We really appreciate the feedback about our DriveSafeOnline.org course. Stay safe out there and please tell your friends and family about DriveSafeOnline.org.

Rated 5 out of 5 stars

Excellent refresher

Excellent refresher, relatively quick and insurance provides a discount upon completion.

6 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you! We try to create the most engaging training possible to help make drivers safer on the road. We're also so happy to hear that you were able to get a discount on your auto insurance. That's really a win-win in our book. Stay safe. Your DriveSafeOnline.org team.

Rated 5 out of 5 stars

I really enjoyed the content and it was…

I really enjoyed the content and it was well-tailored

7 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Fella, thanks so much for the great review and positive feedback. We really appreciate it. Please tell your friends and family about DriveSafeOnline.org.

Rated 5 out of 5 stars

Thorough basic knowledge

For the most part it’s basic knowledge of traffic and driving rules. Some of the questions are worded in a way that may make you think do just be ready for that.

29 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Jim, thank you. That is a great review and we appreciate it very much. You made our day. Your DriveSafeOnline.org team.

Rated 3 out of 5 stars

It's just a waste of time

It's just a waste of time. It's common sense. It seems nowadays many people don't have it so I kinda get it

6 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks for taking the time to leave us a review. We certainly respect your time and try to make the shortest courses allowed by states and insurance carriers. However, in many cases the content depth and hour length is set for us. We will always work to improve our user experience and appreciate your feedback. Take care. Your DriveSafe Online team.

Rated 5 out of 5 stars

DriveSafe Online Defensive Driving…

DriveSafe Online Defensive Driving Course was easy to navigate, straight to the point, and did not take time out of my life that I will never get back.

29 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks, Adrianne. We appreciate the positive feedback and perfect 5 star review. Stay safe and remember to drive defensively. The DriveSafe Online team.

Rated 5 out of 5 stars

The video and descriptions were clear

The video and descriptions were clear, great graphics, easy to understand. I appreciated all the statistics.

4 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Jianilda, thank you for the 5 star review! Reviews like this are so great to receive. We appreciate it!

Rated 5 out of 5 stars

easy to navigate

easy to navigate

25 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Donald, we're glad our driver safety course was easy to navigate. Thank you for the great review. Please tell your friends and family about DriveSafeOnline.org.

Rated 5 out of 5 stars

Great course!!

Great course!!! I enjoyed the lectures and loved that I could review what I wasn't sure about the information. The pre tests were helpful. I made a good score on the final test.

4 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

We appreciate the review, Virginia. Hearing you had a great experience in our defensive driving course is such a nice compliment. Thank you for taking the time to provide feedback to our team.

Rated 5 out of 5 stars

Was quick and easy and a great…

Was quick and easy and a great refresher even though I've been driving for over 40 years!

3 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the great review! We work hard to make our driver safety courses an efficient use of your time while learning safe driving skills. Thanks again!

Rated 5 out of 5 stars

Drive Safe Course

Excellent information. Easy to understand and short and to the point. Not boring. I had my 14 yr old watch with me and he learned a lot.

2 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks, C.Millsap! We really appreciate the compliment and great review. Our team will be happy to hear you had a positive experience. We look forward to seeing you again. Stay safe.

Rated 5 out of 5 stars

Test was accurate and to the point…

Test was accurate and to the point Great for people on the go and don't have alot of time to spend on reading everything seemed to come naturally when I was taking the test

2 October 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you for saying that. I will share your comment with our team. It is great to know our driver safety courses are getting such good reviews. Stay safe.

Rated 5 out of 5 stars

The class was easy to follow and…

The class was easy to follow and offered opportunities to review. Also liked the practice test.

24 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks for the positive review. We are so happy to hear you liked our defensive driving courses. Drive safe out there and be sure to visit our blog for useful information about driver safety.

Rated 1 out of 5 stars

You don’t even need to study for the…

You don’t even need to study for the course and driving is still dangerous and they will raise the rates

30 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Horace,

Thank you for taking the time to leave us a review. Based on your review we would certainly invite you to call us at 877-265-2170, Option 1 to hear more about your experience.

We strive to provide the best online defensive driver training available. With well over a million customers nationally, we are committed to helping drivers stay safe on the road.

Please note that we are not affiliated with any insurance carrier. Our course is used to help secure a defensive driving discount, but we do not control insurance rates. Also, please note that the discount you'll receive from taking a defensive driving course will continue for 3 years.

Please stay safe out there and drive defensively.

The DriveSafe Online Support Team

Rated 5 out of 5 stars

It's worth doing

Great EASY to follow videos

30 September 2025
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Reply from DriveSafe Online® Defensive Driving Courses

Shirley,

I'm glad you had a positive experience. Our team has decades of experience creating engaging courseware. We work hard to make the user experience simple to navigate. Thanks for the 5 star review!

Stay safe and please drive defensively.

Your DriveSafe Online Support Team

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