I’ve had a really positive experience with Driver Hire. The team have been friendly, helpful and professional throughout, and communication has been very good. Everything has been explained clearly a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve had a really positive experience with Driver Hire. The team have been friendly, helpful and professional throughout, and communication has been very good. Everything has been explained clearly a... See more
Company replied
Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies... See more
Company replied
I gave worked for Driver hire Stockport for nearly eighteen months after taking my work pension at 55 years old. I regularly work two or three days, Monday to Friday and I they have always found 3.5t... See more
Company replied
Fantastic experience with Driver Hire Coventry! They Found me a Driving job quickly and efficiently. The whole process was smooth and the team were really helpful and supportive. I'd especially... See more
Driver Hire is the UK's largest specialist logistics recruiter, established for almost 40 years and with over 100 offices nationwide. We help customers to find great people to join their team, and help our candidates to find great jobs. We offer a wide range of logistics recruitment and training services, including temporary and permanent staff, Driver CPC training, as well as excellent franchise opportunities for potential business owners.
Bradford Business Park, Kings Gate, BD1 4SJ, Bradford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worked with the Northampton team now for close on 3 years. Nice people, decent assignments and very easy to get on with.
Fantastic experience with Driver Hire Coventry!
They Found me a Driving job quickly and efficiently.
The whole process was smooth and the team were really helpful and supportive.
I'd especially like to shout out Jess Purser she's super
quick to Help with any questions & queries i had.
The onboarding process was Excellent & Seemless.
Would Highly recommend Driver Hire To anyone looking for work.
I’ve had my fair share of disappointing experiences with other recruitment agencies, but Driver Hire Northampton has completely changed my perspective. Tierney and Claire in particular have gone above and beyond in every way—sourcing roles that truly match my skills and abilities, and supporting me to progress in my career, making me feel genuinely valued.
Unlike other agencies where I felt like just another number, here I’ve felt very supported. They take the time to understand what I’m capable of and what I want from my career, and their dedication shows in the opportunities they find and the guidance they provide. I can’t recommend them highly enough—if you’re looking for an agency that actually cares and goes the extra mile, Driver Hire is the one to choose!
Thank you to the whole team for all your support!
I found myself without full time employment and started working for this agency as a temporary measure. This was around a year and a half ago now and I very rarely have less than 4 days work a week.
They pay on time and are accurate with their payments too.
I haven't gone back into full time employment yet as I like the variety of work and the freedom to take holidays as and when I want them not when a company says I can.
Reliable and consistent agency, would highly recommend.
I’ve teamed up with DriverHire Northampton for C2 Drivers and Warehouse operative’s, I’ve recently semi retired and do driving two-three times a week. Claire and Tierney @ the Northampton branch are very organised and truly committed to their work and staff. Thank you so much. Lee.
Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies wanting drivers & not returning phonecalls. Shame on you driverhire chesterfield.

Reply from Driver Hire Nationwide
Regarding the Reading Branch; We’re a waste business that doesn’t often post negative feedback, but our troubling experience with Driver Hire forces us to caution others. We urge companies, particularly those needing reliable HGV drivers, to steer clear of this agency due to their substandard driver vetting and refusal to take responsibility for serious incidents. Their drivers caused £4,500 in damage to our vehicles (£3,500 for a coolant tank, £1,000 for HGV damage from careless reversing). Worse, another driver stole equipment, requiring police involvement. We provided evidence and sought a fair reduction on invoices (per their Terms of Business, Clause 12.1 for unsuitability), but Driver Hire rejected our concerns outright, demanded full payment, and showed no willingness to negotiate. Their dismissive attitude and failure to ensure competent, trustworthy drivers (Clause 5.1, Conduct Regulations 2003) have caused us significant financial and operational headaches. Businesses in logistics should consider other agencies to avoid the risks and costs we’ve faced with Driver Hire.

Reply from Driver Hire Nationwide
Regarding Reading branch
As a waste management company reliant on HGV drivers, we rarely leave negative reviews, but our experience with Driver Hire compels us to warn other businesses. We strongly recommend avoiding this agency due to serious issues with driver quality, including vehicle damage and theft, and their refusal to address legitimate concerns.
Two drivers supplied by Driver Hire caused £4,500 in vehicle damage (£3,500 coolant tank replacement, £1,000 HGV damage from reckless reversing) during recent assignments. Additionally, another driver stole equipment from our premises, necessitating police reporting and handling. Despite providing evidence and requesting a partial invoice reduction (citing their Terms of Business, Clause 12.1 for unsuitability), Driver Hire dismissed our concerns, refused any compromise, and demanded full payment. Their response was confrontational, ignoring their obligation to provide suitably qualified and trustworthy drivers (Clause 5.1 and Conduct of Employment Agencies Regulations 2003).
This lack of accountability, poor driver vetting, and failure to address serious incidents like theft and damage put our operations and compliance at risk. Other companies, especially in transport, should think twice before using Driver Hire to avoid similar costly and disruptive issues.

Reply from Driver Hire Nationwide
Where do I start about this horrible company and it’s employees or specifically one, the first and only job I got through driver hire was unbelievable incompetent as in I got there I was handed some keys and paper work like I had been working there years, and that was literally it no explanation or guidance or nothing all the things you’d expect being a driver as in Ratchet straps, emergency contacts incase of emergency the list could go on but it’s not about that company it’s about how the employee who represents driver hire dealt with it. I then received a phone call from driver hire from someone who was swearing and shouting who kept talking over me, I didn’t even get chance to explain what had happened and why I left before he hung the phone up on me for him to then send me an abusive message swearing yet again and calling me a Prat, so I made a complaint to head office/richard which was absolutely pointless because all they done was got the same horrible person to ring me back no apology or nothing just shouting and talking over me AGAIN!! And then received yet another message saying I won’t be getting any more shifts through them.
I am deeply shocked and appalled by the lack of professionalism from an employee who is supposed to be representing the company someone who lacks phone etiquette that badly and who clearly has issues with anger should not be in the position his in answering calls from the public on a daily basis. I was looking into get more skills through there company such as HIAB, ADR etc to open up more opportunities but I will be taking my money elsewhere and anyone reading this I highly recommend you do the same.

Reply from Driver Hire Nationwide
I have worked for driver Hire Sheffield for almost 2 years.
I am retired & the flexibility suits me just fine. Ian Rob & the team are brilliant to work for.
I work the hours that suit me & if I am not available I simply say "Sorry I can't make that shift"
There is no pressure from the team to work. I have had a couple of jobs since retiring from my main employment & Driver Hire are the best company I have worked for.
Since joining driver hire Sheffield i have been kept busy. Driver hire Sheffield are always very friendly and supportive and professional.
Would highley recommend
Thank you
Ben
Applied to an advertisement for an Ad Hoc driver in Sheffield, Went through the application process and got my first job through them about a week later.
I received an email showing the booking form from Driver Hire Sheffield stating that I'd be driving for Thrifty and that it was a minimum of an 8 hour shift but was then told verbally by Bobbie in the office that I'd be getting paid a minimum of 7 hours, already an hour down, but hey ho.
The job was completed in 6 hours plus 30 minutes break, the paperwork was signed by Thrifty who also said I'd be paid 7 hours for the shift as that was their minimum shift.
Sent my timesheet off to Driver Hire Sheffield at the correct time and then received my payslip via sage and lo and behold was only paid 6 hours.
Rang Thrifty to confirm I should have been paid 7 hours which they confirmed then rang Driver Hire Sheffield and spoke to someone called Anne...She then went on to tell me that I'd been told the wrong information and that I'd only get paid 6 hours...I explained the booking form saying 8 hours, the verbal confirmation from Bobbie in her office and also Thrifty confirming 7 hours but she was having none of it....Her attitude changed and after I mentioned getting legal help she said she'd pay me the hour I should have been paid and that my contract would be terminated....I told her to shove the job where the sun doesn't shine and hung up.
Beware of this company, especially the Sheffield office. I'm a man of principle and don't really need the money but to be ripped off like this I felt I had to write this review just to warn others to be very careful when dealing with this company...Double double check what you're going to get paid!!!!!!

Reply from Driver Hire Nationwide
I went into leigh driver hire agency on 10 September I told them looking for work mention my experience they said send me a application form via email never
Sent waste of time

Reply from Driver Hire Nationwide
Applied for a NHS 7.5t driving job with them but it doesn’t start for a few weeks or months. He asked if I could work for a different firm till the NHS job starts, I agreed and started a delivery job temporarily for the week was asked for the following week I agreed. I received a phone call on the Friday if I wanted to work 2 days at a timber firm and 3 days doing the delivery job that I’ve been doing I agreed but wile I was delivering I received a missed call so he sent me a text saying that he has booked me in for the week at the timber yard that I never agreed to. So I’m out of work again due to Driver Hire picking and choosing what they want you to do.
It’s bad management if they don’t even ask you and think you will do just do as your told because they employ drivers that don’t even know how to use a ratchet straps and want you to do all those jobs when I was quite happy doing what I was doing but that’s the agency for you thinking they know best how to treat people .
So I don’t know what’s happening with Driver hire

Reply from Driver Hire Nationwide
Although we may not have had the easiest of starts working together. The Nottingham team have perspired in providing excellent service and meeting all required needs to tailor our industry. Lizzie and Chloe have given fantastic customer service, always happy to take the time to ensure full satisfaction is met

Reply from Driver Hire Nationwide
I have nothing but praise for this Agency which I had the pleasure of working for on a temporary basis which has lead to being employed by the company I covered, from the office staff to Payroll they were quick to respond and efficient answering any questions I may have had and always paid my wages on time you cant ask for more it has been a pleasure.

Reply from Driver Hire Nationwide
Driver hire are an amazing company to work for. They have a wide range of industries where you can be allocated work. They are easy to contact 24/7 and will support you in finding a place where you are happy to work. They have been helping me for over 3 years now, and I can’t fault them in any way. I would definitely recommend.

Reply from Driver Hire Nationwide
Driverhire recruitment agency Stockport is in layman terms the best agency I’ve worked for. I have been with them for about 10-11 months and already in full-time work the only time I was out of work when there was no work and that only lasted for about five days driverhire Stockport simply the best

Reply from Driver Hire Nationwide
Elisha and Jamie have been so helpful finding me the right place to enjoy my driving role with a great company i would highly recommend registering with Driver Hire Stockport ⭐⭐⭐⭐⭐

Reply from Driver Hire Nationwide
Reliable, flexible, and great to deal with
I’ve been working part-time through Driver Hire Stockport and it’s been a good experience. The initial sign-up process was really straightforward, the team are easy to deal with, and they find me work that fits around my availability. Communication is always prompt and clear, which makes a big difference. I’d definitely recommend them.

Reply from Driver Hire Nationwide
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.