Drivepointexchange Reviews 8

TrustScore 3 out of 5

2.9

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Company details

Written by the company

Drive Point Exchange helps customers who were denied traditional auto refinancing find new approval opportunities. Through manufacturer-backed certification programs and credit profile improvement strategies, we work to lower monthly payments and overall vehicle costs. Our platform is designed to give customers a second chance with smarter financing and long-term financial improvement.


Contact info

2.9

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

FRAUD WARNING: Run by a Swindler Named Matthew Thompson!

Do not do any kind of business with this company. It is run by an individual calling himself Matthew Thompson, who operates like a complete fraudster. He will aggressively sell you an unnecessary warranty under the guise that it is required to apply for refinancing. Once he takes your money and rips you off, he completely ignores you and stops answering all phone calls, texts, and emails. Avoid this business at all costs—it is an absolute scam.

15 June 2026
Unprompted review
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Reply from Drivepointexchange

please provide your info we think this is the competition making fake reviews


WE HAVE MESSAGES THIS IS GEREMY ALLEN TRYING TO EXTORT THE OWNER SORRY NOT GOING TO WORK!

Rated 1 out of 5 stars

I get spam called by them almost…

I get spam called by them almost everyday even though i told them to take me off their call list. So unprofessional the way they do business. THEY KEEP CALLING ME AND I KNOW THEYRE SCAMMERS. THEY HAVE A BAD REPUTATION. LOOK AT OTHER REVIEWS

5 May 2026
Unprompted review
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Reply from Drivepointexchange

please provide your info we think this is the competition making fake reviews


WE HAVE MESSAGES THIS IS GEREMY ALLEN TRYING TO EXTORT THE OWNER SORRY NOT GOING TO WORK!

Rated 1 out of 5 stars

They called me about my toyota asking…

They called me about my toyota asking if i wanted to get the vehicle refinanced and so i went along with the process. Later then on the call AFTER they pressured me to give them my SSN. They charged me a 300$ service fee for just refinancing my vehicle ontop of me having to pay another 100$. They lied to me and deceived me to my face. Scammers. They LOVE to sweet talk to you but they are snakes behind the scenes.

13 May 2026
Unprompted review
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Reply from Drivepointexchange

please provide your info we think this is the competition making fake reviews


WE HAVE MESSAGES THIS IS GEREMY ALLEN TRYING TO EXTORT THE OWNER SORRY NOT GOING TO WORK!

Rated 1 out of 5 stars

THEY TOOK ALL OF MY SAVINGS



I refinanced my vehicle through DrivePoint Exchange because I was promised a much lower monthly payment and what sounded like a great deal. At first, everything seemed fine, but after reviewing my paperwork more carefully, I realized the loan term had been extended significantly, meaning I would end up paying thousands more over the life of the loan.

The sales representative focused heavily on the lower monthly payment and rushed me through the process. Important details felt buried in the paperwork, and I didn’t fully understand the long term financial impact until later. When I tried to get clarification, I found customer service unhelpful and frustrating.

Looking back, I wish I had compared more offers and read every page before signing. Based on this fictional experience, I would strongly advise anyone considering refinancing to review all terms carefully and calculate the total amount they will pay over the life of the loan, not just the monthly payment. When i gave them the permission to charge my card. They charged it 3 times and when i tried to contact them. I never heard from them again. Now im in debt because of them.

1 out of 5 stars.

12 June 2026
Unprompted review
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Reply from Drivepointexchange

please provide your info we think this is the competition making fake reviews


WE HAVE MESSAGES THIS IS GEREMY ALLEN TRYING TO EXTORT THE OWNER SORRY NOT GOING TO WORK!

Rated 1 out of 5 stars

I worked for this company and they are…

I worked for this company and they are a scam and they literally pay their employees to leave good reviews on trust pilot so they can gain trust of customers and scam them. I found out they were a scam because if you dont reach their completely unrealistic standard then they will entirely take away your pay. Ontop of that there is a guy named AJ patel in their and he is a creep to his fellow female coworkers making disgusting jokes such as sending feet pictures. DO NOT TRUST THIS COMPANY. THEY TAKE YOUR MONEY AND ARE RUTHLESS WITH IT

8 June 2026
Unprompted review
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Reply from Drivepointexchange

please provide your info we think this is the competition making fake reviews


WE HAVE MESSAGES THIS IS GEREMY ALLEN TRYING TO EXTORT THE OWNER SORRY NOT GOING TO WORK!

Rated 5 out of 5 stars

I had a really great experience

I had a really great experience, Matt with Drivepoint Exchange was incredible, I had the opportunity to listen to him in action as if he were my lawyer defending me for all of the money I was scammed for by Toyota of Warren.

9 June 2026
Unprompted review
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Reply from Drivepointexchange

Your so nice!! Trust me we will handle everything in your life !! You are all that matters!

Rated 5 out of 5 stars

Excellent company

Great service from this company, Agents are kind and knowledgeable. Im so excited to how much Im gonna be saving this year. 100% will recommend!!

25 May 2026
Unprompted review
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Reply from Drivepointexchange

Thank you the savings are never ending we do everything !! Ask for much more!!!

Rated 5 out of 5 stars

I got a horrible interest rate on my…

I got a horrible interest rate on my 300 I had been paying 18.7% for years and never saw a difference in the principal I just got refinanced with drive point and they helped me get it down to 6.5% plus not long after getting signed up I needed an oil change they got me scheduled at the dodge dealership all I had to do was show up and everything else was done for me.

29 May 2026
Unprompted review
Drivepointexchange logo

Reply from Drivepointexchange

I’m really glad we were able to help you turn that situation around. Going from 18.7% down to 6.5% is a huge win, and it’s exactly the kind of result Drive Point is built for.

We know how frustrating it is to make payments for years and barely see the principal move, so seeing you get real progress plus immediate benefits like a covered oil change at the Dodge dealership is exactly what we want every member to experience.

Thank you for trusting us with your refinance and maintenance needs — we’re here for you for the long run and always just a call or message away if you need anything else

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