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Rated 1 out of 5 stars

I wish I could give 0 stars, This is a Scam website !!! I ordered some clothing and never received it after waiting a month. I contacted them and they promised to replace the order but the shipment sa... See more

Rated 1 out of 5 stars

I wish I could give zero stars. Ordered clothing over a month ago. Tracking in email worked everyday until yesterday when it said it was delivered. Which it wasn't. I emailed customer support. Never g... See more

Rated 1 out of 5 stars

Following other negative comments found on here. If you are still thinking of making a purchase - please save yourself the time and money and look elsewhere. Scam company with a returns address in Ire... See more

Rated 1 out of 5 stars

This company has a scam returns policy. They say 90-day money-back guarantee but I am still waiting for a refund on an order in November 2022. I have confirmed tracking on the returned items. Also tra... See more

Company replied

Company details

  1. Electronics Store

Written by the company

Dripella - #1 Tech Products | The Best Gadgets Around! Dripella offers the widest range of tech products and accessories. From headphones to air diffusers, thinking of something you want? It's here at Dripella!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting on delivery

I ordered a projector on the 26th November and my tracking has been stuck since the 6th December and says ‘please allow 24 hours’ I’ve tried contacting them using their email address and query option with no response. I don’t mind if the delivery is later than expected but I’d like to know that it is actually coming and when it will arrive.

26 November 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Livia, your package Will arrive this week. We will send an update to you now.

Rated 1 out of 5 stars

Placed an order on the 30th November…

Placed an order on the 30th November was told it’s on its way tracking number I was given doesn’t even give me anything or any dates to go by I’ve emailed numerous times to try figure out what’s going on with my order with no reply! Says they have a dedicated team not so dedicated when people are waiting for Christmas presents I know Royal Mail are striking but to not have any info on the order is down our rude! Not In my spam folder as I check that regularly

30 November 2022
Unprompted review
Dripella logo

Reply from Dripella

Please check your spam folder as all emails are sent there. We also use Hermes so delivery shouldn't be delayed.

Rated 1 out of 5 stars

5-11 day delivery?

5-11 day delivery?? What a joke. Ordered 23 November. Royal Mail says it’s being “prepared” my email from “Jake “says it’s been despatched and on it’s way”. Who’s lying? Ordered 2 with 2 free screens as Christmas gifts for my daughters. Shocking way to run a business. Have I been scammed ?

13 December 2022
Unprompted review
Dripella logo

Reply from Dripella

No you haven't Lynda, your package is on the way. Will be delivered shortly. Will send you an update

Rated 1 out of 5 stars

Ordered item..then nothing!

I placed and order and payment wS taken on the 26th November. Since then I haven’t received any email or product ordred. I have sent emails and haven’t had a reply.
I want an immediate refund!

26 November 2022
Unprompted review
Dripella logo

Reply from Dripella

Please check your spam folder for emails!

Rated 1 out of 5 stars

I ordered a projector on 6th December…

I ordered a projector on 6th December with free screen. Payment cleared and did get confirmation email saying I will receive a further email when item has been shipped. I have not received this email. I’ve emailed customer service 3 times with no replies. Very bad service and my daughter is now without a Christmas present

6 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Donna your package will arrive way before Christmas, please check your spam folder

Rated 1 out of 5 stars

Ignore the 5 star reviews they are all…

Ignore the 5 star reviews they are all fake. This Dripella is a SCAM and they should and be reported to authorities. Like the others, ordered a projector via their ads and there was no shipping number or tracking at all. Emailed and contact their customer support and did not get any response. Basically just stole $70 USD from me.They should be reported and shut down.

10 December 2022
Unprompted review
Dripella logo

Reply from Dripella

How are we a scam! We have sent your product and it is on the way to you now. Please check your spam folder as all emails are sent out automatically.

Rated 1 out of 5 stars

Half my order didn’t arrive and the…

Half my order didn’t arrive and the projector is crap and doesn’t work. Trying to return but Dripella don’t reply to emails, webforms or Instagram messages. I want my money back!!!

22 November 2022
Unprompted review
Dripella logo

Reply from Dripella

We have responded to your email a few days ago. We also refunded you for the second part of the order.

Rated 1 out of 5 stars

Taken the money and ghosted

I ordered the mini projector as a Christmas present for my son on 18/11/22. All seemed well as I had a tracking number, confirmation email and a date of delivery. Had an email stating parcel had been delivered along with a photograph as proof of delivery. Only I didn’t receive my order and the photograph was unrecognisable (just a pile of parcels in a place I’ve never seen before) I contacted Dripella on Monday to report this. We are now Friday and still no response. I am £50+ down with no order and no communication as to what is going on.

9 December 2022
Unprompted review
Rated 1 out of 5 stars

Dripella is a Scam

I ordered a projector on 28/11/2022 it is written the delivery is 5 to 11 days. The payment is cleared on my statement but I received no confirmation email. I have since emailed them couple of times with screwnshots but no response has been received. I would advise everyone not to order from them. I have lost 60£ to them. They have very poor service and communication. And Dripella if you're seeing this my order no is DI3NANFF3.

9 December 2022
Unprompted review
Rated 3 out of 5 stars

REGRET

I bought 2 of these (with 2 free screens) but they have provided no tracking. I got one reply saying they were with the carrier but they had no tracking yet and would send it through very soon - I have had 2 further emails ignored (I asked if the orders had been sent together) and I have had no answer, and no tracking still. I have sent a further 3rd email today. Most likely these won't arrive in time for Christmas (one is a present). Wishing I had listened to the other negative reviews before I'd spent so much money on these.

Edit: I have now received tracking links but I suspect these won't arrive until after Christmas :(

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor communication, unreliable delivery dates

I’ve ordered my the projector along with other items, and paid for priority shipping but it’s been over the 4-9 day limit. Haven’t received a single update after the confirmation email either. I tried reaching out, but after reading other reviews I don’t know when I should expect a response. The product is advertised nicely, but I wouldn’t buy anything unless you’re comfortable with waiting possibly an unknown period of time.

9 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor service

I have ordered a projector from dripella as a Christmas present for my son! The money has been taken from my account but no email to say it’s been dispatched or any tracking info, I have emailed 3 x now and not even a response from anyone! Very disappointing

3 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor shipping

It has been 10 days since I have ordered and I haven't had any update on shipping and they have not been replying to my emails.

28 November 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Hayden, we shipped your product out last week. I have sent you an update now. Your package will arrive this week.

Rated 1 out of 5 stars

Communication and service is not good

Not good service. Ordered my mini projector on the 28th November and no updates on the shipping or no replies to the emails I’ve sent them. I will have a very upset son who won’t be getting one of his presents that was on his list

8 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Gemma, we can promise you your son will get his projector. We shipped your product out last week. I have sent you an update now. Your package is expected to arrive today.

Rated 1 out of 5 stars

I’ve been waiting for my order since…

I’ve been waiting for my order since the 25th of November and I’m still waiting I need my order and it’s not coming there not replying to my emails and not sending me my order tracking number if you see this dripella pls send me my tracking number and tell me when it’s coming

8 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Bakuhoes, We shipped your product out last week and I will send you on a update now for you.

Rated 1 out of 5 stars

Sounds like a great product, if it every gets delivered!

So I ordered the Mini Projector on 14th November. Got the order confirmation and thought great it will be here ready to give to my daughter for a Christmas Present. Waited and waited and nothing. Emailed the company and they said it's been shipped. Checked tracking and it's been at the sorting hub since 29th November. Emailed the company, nothing, waited again guess what, nothing. Maybe it will arrive for Christmas......2023l Wish I'd read these reviews before posting with my money.

7 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Hey Andrew, very sorry about this. I will look into this and send you an update asap. If the package has been lost I will send a replacement with express post and make sure it arrives before Christmas.

Rated 1 out of 5 stars

Very slow delivery

Very slow delivery, order placed ages ago and no update yet on delivery or dispatch info. No reply to email.

7 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Chelsea, I have sent you an update now. Your package will arrive this week.

Rated 1 out of 5 stars

Very very very bad service

Very very very bad service. Ordered my mini projector on the 27th November and no updates on the shipping or no replies to the emails I’ve sent them. Please DO NOT ORDER FROM HERE!

7 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Burhan, we already sent out your shipping and order confirmation. I will send it again and please check your spam inbox.

Rated 2 out of 5 stars

I have ordered my projector 8 days ago…

Hi ive just checked my spam inbox theres no email about shipping i only got a confirmation email when i ordered it

7 December 2022
Unprompted review
Dripella logo

Reply from Dripella

Hi Azeem, we already sent out your shipping and order confirmation. I will send it again and please check your spam inbox.

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