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Dressly Reviews 

8,820
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,224 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the prompt, helpful, and friendly responses received via email. Many people appreciate the clear guidance and intriguing ideas provided, finding the process helpful for understanding their style and color preferences. However, some customers also noted they did not realize they were signing up for automatic renewals, leading to unexpected charges or issues accessing content after their subscription ended. A few other people also felt that product suggestions were not always suitable for their body type or that customer service could be slow, unresponsive, or difficult to reach.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app easy to follow,... See more

Product

Reviewers highlight ambiguous aspects of the product, with some appreciating the idea of tailored looks and... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt, helpful, and professional... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the promptness and efficiency... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied

Rated 5 out of 5 stars

I had signed up and was charged to show my results. After seeing that the recommendations were very nicely put together BUT was not the styles I had expressed during the setup I had decided to cance... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,820)

8,221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Cool

Great experience

31 July 2026
Dressly logo

Reply from Dressly

Dear Jackie,

Thank you for your kind words. We’re delighted to hear you had a great experience with Dressly.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Not real pleased with my selection of…

Not real pleased with my selection of outfits

31 July 2026
Dressly logo

Reply from Dressly

Dear Felecia,

Thank you for leaving us a review! We appreciate your honest feedback and want to make sure you get outfit selections you genuinely love wearing.

Dressly generates recommendations based on your profile details - like your body type, color palette, and preferred style. If your current selection doesn't feel right, making a quick update to your profile settings (adjusting your style preferences or preferred colors) can make a huge difference in the results.

Also, saving the looks you like and skipping the ones you don't helps the app learn your personal taste much faster!

If you'd like us to help fine-tune your settings or if there's a specific style you'd love to see more of (casual, workwear, etc.), feel free to reach out to help@dressly.world - we'd be happy to guide you!

Best regards,
Dressly Team

Rated 5 out of 5 stars

Thank you haven’t received order but…

Thank you haven’t received order but the process was user friendly.

31 July 2026
Dressly logo

Reply from Dressly

Dear Trish Lane,

Thank you for your kind words. We’re glad to hear the process felt user friendly, even though your order hasn’t arrived yet.

We truly appreciate you taking the time to share your experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Great app

Great application. Easy ordering

31 July 2026
Dressly logo

Reply from Dressly

Dear Anna,

Thank you so much for your kind words. We’re delighted to hear that you find Dressly easy to use and that ordering was smooth for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So far so good

31 July 2026
Dressly logo

Reply from Dressly

Dear Lisa Pilling,

Thank you for your kind note. We’re glad to hear things are going well so far with Dressly.

We truly appreciate you taking the time to share your first impression.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Looks good so far

Looks good so far

31 July 2026
Dressly logo

Reply from Dressly

Dear Ashlee,

Thank you for your kind feedback. We’re glad to hear Dressly looks good so far and appreciate you taking the time to share that.

We hope you continue enjoying the experience as you explore more.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Fairly good

Fairly good but some styles are not suitable.

31 July 2026
Dressly logo

Reply from Dressly

Dear Kathleen,

Thank you for your feedback. We’re glad to hear you find Dressly fairly good, and we appreciate you pointing out that some styles may not be suitable.

Your comments are valuable as we continue refining the experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use daily

Like the outfits so far and the mix and match of colour and shoes

31 July 2026
Dressly logo

Reply from Dressly

Dear Llewell,

Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying the outfits so far, as well as the mix and match of colours and shoes.

It’s wonderful to know Dressly is helping make styling feel that little bit easier and more inspiring.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy and informative

Easy and informative

30 July 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your lovely feedback. We’re delighted to hear you found Dressly easy and informative.

It means a lot to know we could make the experience clear and helpful.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

The choices they picked for my colors…

The choices they picked for my colors of clothing, I agree with. The rest I will just have to wait and see.

30 July 2026
Dressly logo

Reply from Dressly

Dear Valerie,

We’re so glad to hear that you agree with your personalized color palette recommendations; wearing the right shades makes such a big difference!

We hope you enjoy exploring the rest of your tailored recommendations as you continue using Dressly. Please take your time to test out the features and outfit ideas.

If you ever have any questions, need assistance adjusting your preferences, or want tips on making the most of your plan, please don't hesitate to reach out to us at help@dressly.world. We’d be more than happy to help you!

Kind regards,
Dressly Team

Rated 3 out of 5 stars

I wa t to order from Amazon Canada and…

I wa t to order from Amazon Canada and this directs me to the American Amazon

30 July 2026
Dressly logo

Reply from Dressly

Dear Katy,

Thank you so much for giving Dressly a try!

Currently, most of our retail partners and prices are US-based, and we understand this can be inconvenient. While we’re actively working to expand into international stores (like Amazon Canada), you can still use our recommendations as inspiration to find similar pieces at your local retailers.

If you have specific local brands you’d love to see in the app, please let us know! Your feedback helps us build future updates.

Thank you for your patience and support!

Kind regards,
Dressly Team

Rated 5 out of 5 stars

This is an awesome app I’m not good at…

This is an awesome app I’m not good at putting items together this is a god send

31 July 2026
Dressly logo

Reply from Dressly

Dear Vickie Hofmann,

Thank you so much for your lovely review. We’re delighted to hear Dressly has been such a help for putting outfits together and makes styling feel easier for you.

Your kind words mean a lot to our team.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Susie Morunga,

Thank you so much for your lovely feedback. We’re delighted to hear that you found Dressly fast and easy to move through.

It’s wonderful to know the experience felt smooth and straightforward.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

No stress

Easy to use for seniors

30 July 2026
Dressly logo

Reply from Dressly

Dear KJ,

Thank you for your kind review. We’re delighted to hear that Dressly is easy to use for seniors.

It means a lot to know the experience feels simple and accessible.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

learning about my closet

learning again about color and my giant closet full of clothes that I don’t ever wear or want to and just hanging on to them for emotional support.

30 July 2026
Dressly logo

Reply from Dressly

Dear Lisa Rodgers,

Thank you so much for sharing this. We’re delighted that Dressly is helping you rediscover color and reflect on the pieces in your closet with fresh perspective.

It’s wonderful to hear that the experience feels thoughtful and meaningful to you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Helpful

It is nice to take the guesswork out

30 July 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your lovely feedback. We’re so glad Dressly helps take the guesswork out and makes things feel a little easier.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

I just signed up for the app

I just signed up for the app. I thought a stylist was included, however that’s a separate service that may be added for an additional fee. Nevertheless, so far I am pleased as I continue to navigate through.

30 July 2026
Dressly logo

Reply from Dressly

Dear Michelle,

Thank you for sharing your feedback, and welcome to Dressly!

We’re so glad to hear you’re enjoying the app. To clarify, while the dedicated AI Stylist is a separate add-on, your plan includes all core AI styling tools to help build your looks.

If you ever need help, feel free to contact us at help@dressly.world!

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I like the different color schemes

I like some of the look suggestions. Very interested in the different color coordinates. And I'd want to see them on me before I buy it.

30 July 2026
Dressly logo

Reply from Dressly

Dear Maria Laufasa,

Thank you for your lovely feedback. We’re glad to hear you’re enjoying some of the look suggestions and finding the color coordinates especially interesting.

It’s wonderful to know Dressly is helping make style inspiration feel more personal and inspiring.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy to navigate!

Easy to navigate!

30 July 2026
Dressly logo

Reply from Dressly

Dear Sam,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was easy to navigate and that your experience felt smooth.

Kind regards,
Dressly Team

Rated 3 out of 5 stars
Dressly logo

Reply from Dressly

Dear Customer,

Take your time exploring! We know new apps take a bit of getting used to. If you ever have questions or need help finding the best outfits and features, just reach out to us at help@dressly.world. We’re always happy to help you get the most out of Dressly!

Kind regards,
Dressly Team

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