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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently praising their quality, features, and user-friendliness. Many people highlight the excellent delivery service, noting fast shipping and products arriving in perfect condition. The customer service also receives widespread acclaim for being responsive, helpful, and going the extra mile to resolve issues. However, some people were dissatisfied with specific product issues, such as a humidifier leaking or a heater failing to work as advertised. There were also occasional reports of customer service being unhelpful or unresponsive, and some customers experienced problems with delivery, including not receiving their orders or receiving incorrect items.

What people talk about most

Product

Users describe positive interactions with product, highlighting the quality, quiet operation, and... See more

Quality

Customers consistently note positive experiences with quality, praising products like heaters, fans, and milk... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with features... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, kind, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

From start to finish this was a great experience. One, who doesn’t like discounts and special offers; so pricing was great! Two, shipped quickly and arrived with undamaged packaging. Three has great... See more

Rated 5 out of 5 stars

Easy to order, offer discounts on products based rewards points. Excellent products! I already had a couple of humidifiers and just used the new turbo fan that I ordered a a couple weeks ago. I esp... See more

Rated 5 out of 5 stars

From the moment I received the package, I went from unsure to genuinely impressed. The box was small, and I honestly didn’t think something that compact could heat my basement, but it absolutely does!... See more

Rated 5 out of 5 stars

Top Rated Heaters, especially if you are on an all electric system. I turned off my storage heaters off which were Dimpex Quantum and cut my heating cost in half and now my flat actually gets above... See more


Company details

  1. Appliance Store

Written by the company

No.1 Tower Fan & Space Heater Brand in the U.S. Get the latest tower fan, pedestal fan and air circulator fan for your cool summer with DREO.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great designed and look

Great designed and look, functional very good and no noise, control through the phone easily. ⭐️⭐️⭐️⭐️⭐️
It would be nicer if the fan only mode have adjusted level.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

7 October 2025
Rated 3 out of 5 stars

Overall good fan

Overall good fan, the packaging was missing the j hook tool to install, luckily could just use a flat screwdriver to complete the install otherwise it would have been a problem not having the part halfway through the installation.

30 September 2025
Rated 5 out of 5 stars

Best fan I ever had

I love the brightness of the light, dimming option and color changing option. Fan works great!! I enjoy being able to operate everything from my phone

30 September 2025
Rated 5 out of 5 stars

This desk fan is awesome

This desk fan is awesome! A little bigger than I thought it would be but it’s powerful and oscillates and has a remote. Great for my home office!

6 October 2025
Rated 5 out of 5 stars

Excellent Company

I purchased a heater that didn't work out for me and my pets. I contacted Dreo and they were quick to respond and answer my questions. When I decided to return it they were very cooperative and even sent me a paid return label. I recommend this company. Stands behind their products. I would really like them to make a cool touch heater. That would be great.

29 September 2025
Rated 5 out of 5 stars

Way above expectations!!

Easy to order. Quick ship. The heater is way smaller than I assumed it would be! Don't judge the size, cause it heats like its 3 times bigger! Very nice oscillation! Heats quick and such a large area! Using one to heat 250sq ft, doesn't even stress it! Way better than my expectations! Love my Dreo products!!

6 October 2025
Rated 5 out of 5 stars

I really wasn’t aware of the Dreo brand…

I really wasn’t aware of the Dreo brand until a friend of mine told me about a room heater. Since then, I have to say that I’m very impressed with the brand and product. The circulator fan is one of the most sophisticated fans I’ve ever owned. The Dreo app is also impressive and I appreciate the technology it incorporates.I just bought a whole room heater too and really like how quickly it heats the room. I’m officially a fan!

27 September 2025
Rated 5 out of 5 stars

Made a difference in our old home

Recommend this sturdy air filter machine We are renovating an old house which had terrible smells from being empty. The Dreo took care of the pungent smells in the house quickly.

28 September 2025
Rated 5 out of 5 stars

Powerful little heater

Website easy to use, fast shipping and so far a great little heater. My husband installed the heater in a 20 x 30 garage and heats it really well

3 October 2025
Rated 5 out of 5 stars

Seemed like Dreo would be the place to…

Seemed like Dreo would be the place to buy. After some research and price shopping I bought the 714. I haven’t used it much but it’s named “whole room heater” and it seems to do that. With my old space heater I would get cold or too hot if aimed right at me. The oscillating and back and forth motion do indeed heat the whole room.

26 September 2025

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