We were extremely pleased with the service that we got from DHS. We were regularly kept informed of the progress of our order and delivery. Lukas the delivery driver was also very helpful as the... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Another fab set of drawers to match what we have already. Love this range, we already have plans to order more! Delivery was smooth as, Ignas V who completed the delivery was friendly professional a... See more
Company replied
This store sells high quality furniture, I ordered their king size velvet bed frame and we loved it so much that we ordered another one for our second bedroom. Their customer service is also fantastic... See more
Company replied
As always using a website new to me, i worried about the quality and delivery. Well there was absolutely no reason to worry, the delivery was well communicated, fast and on time, big thanks to Mareks... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Furniture Manufacturer
- Garden Furniture Shop
- Living Room Furniture Store
Written by the company
Welcome to Dream Home Store – your ultimate destination for premium Furniture and Lighting. We’re committed to offering you the perfect blend of quality, durability, and affordability to transform your home effortlessly. Why Shop with Dream Home Store? ✔ Superior Quality – Enjoy premium furniture backed by a 30-day money-back guarantee and a 1-year warranty—no conditions attached! ✔ Fast & Free Delivery – Get your order delivered the next day across the UK (delivery times may vary for heavier items). ✔ Flexible Payment Options – Shop with confidence using secure payment methods, including Buy Now, Pay Later. ✔ Guaranteed Satisfaction – We prioritise your happiness with dedicated customer support from 8 AM to 5 PM, Monday to Saturday. Upgrade your home with style and ease – Shop Now!
Contact info
Unit W1, Havenside, PE21 0AH, Fishtoft Road, Boston, United Kingdom
- +44 1205540095
- sales@dreamhomestore.co.uk
- dreamhomestore.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered by singh great service I am…
Delivered by singh great service I am very happy on the time
17 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Singh provided great service and that your delivery arrived on time. It's fantastic to know you're very happy with your experience.
We'll be sure to share your kind words with Singh. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Shiva went above and beyond on what was…
Shiva went above and beyond on what was a complicated delivery. Thanks very much!
17 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Shiva went above and beyond to ensure your complicated delivery was completed successfully. We'll be sure to share your kind words with him. Thank you for your support, and we hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
Not delivered
Placed a order took time of for delivery not delivered had to book another day off yet again not delivered no update from Dhs found out from courier being sent back still no update from Dhs coming up to a month now still no money back no update I will be looking into my rights i will never order from here again I’ve been treated awfully
2 July 2026
Unprompted review
Reply from DHS | Dream Home Store
We sincerely apologize for the experience you've had. We understand how frustrating it must have been to take time off work on multiple occasions, only for the delivery not to take place, along with the lack of updates regarding your order.
Unfortunately, our delivery team was unable to complete the delivery as scheduled, and we're truly sorry for the inconvenience and disappointment this caused. As discussed with you, we have now processed a full refund of the amount you paid.
We genuinely regret that we were unable to provide the level of service you expected and deserve. Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.
Warmest regards,
The DHS Team 💫
Big Thank you to Shiva delivered…
Big Thank you to Shiva delivered daughters bed unfortunately due to unforeseen circumstances my daughter wasn't home. He wasn't impatient or rude when I had to find keys and maybe delayed him for next job. Kind and understanding and brought items in were not an easy house to get up to either. Quality is really good im ordering both mine and my sons from this company. Thanks again Shiva
16 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Shiva provided such a kind, patient, and understanding delivery experience. It's great to know he took the time to help despite the unforeseen circumstances and ensured your daughter's bed was safely delivered, even with the challenging access to your home. We're also pleased to hear you're happy with the quality of the bed and that you've chosen to order more furniture from us. We'll be sure to share your kind words with Shiva. Thank you for your trust and support—we look forward to serving you again!
Warmest regards,
The DHS Team 💫
Shiva was the driver
Shiva was the driver. Great communication all the way through. Would recommend
1 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Shiva provided great communication throughout your delivery and made the experience a positive one. We'll be sure to share your kind words with him. Thank you for your recommendation and support. We hope you enjoy your purchase!
Warmest regards,
The DHS Team 💫
My delivery was on time and the driver…
My delivery was on time and the driver even asked me if I required help, he's name Ignas Vir.
8 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that your delivery arrived on time and that Ignas Vir went the extra mile by offering to help. It's great to know that his helpful and considerate service made your delivery experience a positive one. We'll be sure to share your kind words with Ignas Vir. Thank you for your support, and we hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Delivery
Delivery. I was kept informed by the driver, he rang when he was 5 minutes away and he placed my items exactly where I requested. A pleasant and helpful person.
16 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you were kept well informed throughout the delivery process and that our driver provided a pleasant and helpful service. It’s great to know he called ahead, arrived as expected, and placed your items exactly where you requested. We truly appreciate your support and hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Great product, delivery fantastic from Arthur W
Great product, Arthur W delivered great thanks
4 May 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your lovely feedback! We're delighted to hear that you’re happy with your product and that Arthur W provided a great delivery service. We’ll be sure to share your kind words with him. We truly appreciate your support and hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Really happy with service provided for…
Really happy with service provided for a collection from Shiva. Very professional polite and took great care of the item he collected. Great service as always. Highly recommend
16 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you were happy with the collection service provided by Shiva. It's great to know that he was professional, polite, and took great care when handling your item. We’ll be sure to share your kind words with Shiva. Thank you for your continued support and recommendation — we truly appreciate it.
Warmest regards,
The DHS Team 💫
Easy to order
Easy to order, I was kept updated throughout the process, depatch to delivery.
I was provided with tracking info so I could see where the driver was at any given time.
The delivery driver Leo was polite, friendly and delivered my parcel with care, which is a bit rare these days. I very much appreciated his assistance placing it into my porch.
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you found the ordering and delivery process smooth, with regular updates and tracking information throughout. It's great to know that Leo provided a polite, friendly, and careful delivery service, and that he went the extra mile to help place your parcel safely in your porch. We’ll be sure to share your kind words with Leo. Thank you for your support, and we hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that you received good service and that Shiva kept you well updated throughout the delivery process. We’ll be sure to share your appreciation with him. We truly appreciate your support and hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Singh was amazing delivering up the…
Singh was amazing delivering up the stairs very helpful
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that Singh provided an amazing delivery service and was very helpful in bringing your items upstairs. We’ll be sure to share your kind words with him. We truly appreciate your support and hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Bed delivery and mattresses delivered…
Bed delivery and mattresses delivered and service from Singh was very good
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that your bed and mattresses were delivered successfully and that Singh provided a very good delivery service. We’ll be sure to share your appreciation with him. We truly appreciate your support and hope you enjoy your new bed and mattresses.
Warmest regards,
The DHS Team 💫
Singh was quick efficient and kind
Singh was quick efficient and kind. Best service, 10/10.
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that Singh provided a quick, efficient, and kind delivery service. It’s wonderful to know you had such a positive experience and rated the service 10/10.
We’ll be sure to share your kind words with Singh. Thank you for your support, and we hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that you had a great experience with our service. We truly appreciate your support and hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Great communication and a seamless and…
Great communication and a seamless and problem-less delivery.
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your kind feedback! We're delighted to hear that you experienced great communication and a smooth, hassle-free delivery service. We truly appreciate your support and are pleased to know everything went seamlessly.
Warmest regards,
The DHS Team 💫
DHS have been excellent from start to…
DHS have been excellent from start to end. The delivery came within two days (excellent) and Shiva who delivered my items phoned me twice to keep me updated on his arrival which was great. Very friendly, very efficient service all round. Would definitely recommend.
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that you had an excellent experience with DHS from start to finish. It's great to know your delivery arrived quickly and that Shiva kept you updated throughout the process with friendly and efficient service.
We’ll be sure to share your kind words with Shiva. Thank you for your recommendation and support, and we hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Got delivery unexpectedly quick 5 star
Got delivery unexpectedly quick 5 star
15 July 2026
Unprompted review
Reply from DHS | Dream Home Store
Thank you for your fantastic feedback! We're delighted to hear that your delivery arrived sooner than expected and that you had a 5-star experience. We truly appreciate your support and hope you enjoy your purchase.
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you had a great delivery experience with Shiva. We'll be sure to share your kind words with him.
Warmest regards,
The DHS Team 💫
Reply from DHS | Dream Home Store
Thank you for your wonderful feedback! We're delighted to hear that you had a very good delivery experience with Shiva. We'll be sure to share your kind words with him.
Warmest regards,
The DHS Team 💫
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