Drayton Motors  Reviews 

They are not like the normal pushy sale we all hate to deal with. More like a trusted family member or a friend you take along for advice. And the after sales service is second to none

Had an excellent experience with Troy at Kia Grantham when looking for our first electric car. He took the time to show us some different used options that we also test drove that might suit us after we explained our particular requirements. Unfortunately there weren't any options in stock that quite met what we needed. (We settled on a new van based electric MPV in the end). We'll be back when our other car comes up for replacement in a couple of years. - loved the EV6!

Great service from Jamie, he helped with my px and new car purchase, nothing was too much trouble and genuinely helpful. Going above and beyond expectations. Thank you so much! Loving my new car 😁

What started as a pleasant experience ended up being hardship and nigh on theft. With in 1 day, I had 2 voicemails and an email for the deposit of 250 on the car. Which I paid as I was going ahead. Despite their extortionate 15.9% finance deal. They did offer some attractive offers my way and was agreeing to it. Though in the end I intended to take the finance elsewhere and source it myself as there were better deals. This was the first attitude shift. All deals were stripped and it was the base price for the car as I was not going through them. I was told "well we can't stop you." I still continued with the vehicle, however a better spec at a more affordable rate came up. 9.9% interest, the payments were far cheaper and so I asked for my 250 back. I was immediately inundated by phone calls and email chasers. I provided my BACS details as requested and this was processed allegedly by their finance team. Almost 2 weeks later, I am still chasing my money as they are not sending it and fobbing me off. Il get back to you shortly was the last email.....waiting 36hrs and still nothing. Never known an attitude shift like it. Poor representation of the KIA brand and by far poor representation of sales staff. Have now had to threaten formal proceedings as they are still unlawfully with holding my money.

Unless you're dead set certain on the car, DO NOT pay them a deposit as they will drag their heels if you change your mind....and for heavens sake do not change your mind as their attitude with you....your lower than faeces to them.

Did everything necessary to ensure we were happy customers.

I booked my car in to change the clutch with these guys, 4 weeks later I turned up for my appointment. They changed the clutch but not the flywheel and sorted the actuator in the gearbox. £4038 later and 5 months later and the clutch started to make noises. I had the car checked at another garage and and they showed me that Drayton Motors had missed one of the gearbox plugs. I went back to see DM to see what the issue was, and they charged me £100 to tell me that the flywheel needed changing!!!!! Why would anyone change a clutch and not a dualmass flywheel at the same time? Seems odd, but they charged me another £1400 just to do that and another £1600 for another clutch. IS IT ME OR DO THEY HAVE AN ISSUE WITH BEING ABLE TO CORRECTLY DIAGNOSE AN ISSUE????
If I went to a back street garage, it would have been a lot cheaper and probably done correctly.
Not recommending these guys.

I WOULD LIKE TO THANK KIA AND SCOTT WALKER FOR HIS ABSOLUTE AMAZING SERVICE HE WAS SO WONDERFUL WENT ABOVE AND BEYOND ALL I EXPECTED AND THE CAR IS WONDERFUL
THANKS TO SCOTT HOPE TO SEE YOU AGAIN IN THE FUTURE . LIZ WATERS

My son bought a Grey Tiguan from the gentlemen of Drayton Motors and all I can say is WOW! The service was absolutely spot on. I felt welcome and the whole process was really transparent and Sam even took us to the nearest post office as we weren’t local to the area. All I can say is if you want to buy a car from somebody, you HAVE to buy it from these guys. Sam acknowledged that we came from far and even offered us food.

Thanks Team Drayton especially SAM

Drayton Motors Kia Louth were fantastic because very good experience staff and understanding very good service.

We’ve had our new Kia Sportage a couple of weeks now and we love it! We just want to say a big thank you to all the staff at Kia in Scunthorpe who were most helpful to us especially Albert who kept us informed all the way through the process of selecting, ordering and waiting for our new car to arrive. On the day of collection he was very professional and cheerful with it. Brilliant service, great car.

First time we went to Drayton motors. We spoke to a really nice salesperson named Richard great man he explained everything we needed to know about the Kia we were interested in and made us feel at ease to start no pressure at all. And the shortage car is the best car I have had . Great car all mod cons lovely to drive will go there again don’t think you can get better service anywhere. Thank you. We will be back

Service was very good, efficient & organised, (shaun was really friendly). Nothing was too much trouble, all questions and queries answered beforehand and at the time. Car was ready for pick up when planned.

Wow.. what can I say,first time I’ve dealt with Drayton motors and I don’t know what’s better, the car or the service I received. Wayne sold me the perfect car and jack made the handover hassle free,they’ve definitely got my trade from now on

I bought cars from them before. I always get a good service

Adrian the sales person was excellent. Explained everything fully and took me out for a good test drive. No pressure, very easy to deal with. I've used Drayton motors for my last 4 cars and never been let down in any way. Excellent service. Pleasure to deal with.

Had an appointment with Danny, and from the moment we walked in the atmosphere was warm and welcoming.

Very professional service through from entering the doors through to the test drive and what cars would be best suited to our needs.

We will be looking to keep to visit every time we are in need of a change.

I purchased a car from Autohub Louth, part of Drayton Motors. I have experienced an issue with the car and contacted Drayton motors as the Autohub dealership had shut down. They were very helpful and booked my car into Drayton motor Kia in Louth and they fixed the problem at their cost as the car was only a purchase a short time ago. Unfortunately this is where is goes sour. I collected my car and drove it home, I had looked briefly around the car before I left but didn't notice anything at the time. 3 days later I noticed that the front bumper had been damaged whilst they had been working on my car. The damage is very low on the bumper almost on the bottom curve. It's very difficult to see unless you look from a distance directly at the front of the car.
From a close walk round my car at the garage, I did not see it. The damage is difficult to notice at first glance and either they knew car was damaged and did not tell me hoping I wouldn't notice or someone had damaged it and seen it was hard to see and not said anything.
I have contacted Drayton motors Kia Louth and got the response no one has admitted to damaging the car and that as I had taken the car away and it has been a few days the damage was not done by them.
Unfortunately my short experience with Drayton motors has left me disappointed, distressed and unhappy, especially as I used a brand new Kia as a courtesy car for 2 weeks and gave it back with out a scratch. I would not recommend using Drayton motors.

Great service and helped me get my car that day. Good quality car, recommend Boston Drayton motors.

Dealing with Richard was a pleasure from start to finish, with a no hassle approach.
Nice finishing touch with the ceremony on the final collection of the car.

The sales team couldn't have been more helpful went through every thing with me and also rang next day to ask if everything was OK and anything else I needed to ask. Callum Hazelwood who was the sales guy was so informative about are car we purchased. Would definitely use again.