Called just after 8am and they were on site within two hours! Diagnosed the issues straight away and sorted within minutes. Very honest, helpful and excellent at what they do. I have already asked the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Called just after 8am and they were on site within two hours! Diagnosed the issues straight away and sorted within minutes. Very honest, helpful and excellent at what they do. I have already asked the... See more
Company replied
Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterward... See more
Company replied
Excellent service. We had a solid obstruction from sand and paint residue (we think) and the team were able to clear it for us which was especially important a few days before Xmas! Professional, tidy... See more
Company replied
The drain doctor team came out to repair a blocked drain, they were polite, explained what they were doing and cleaned up after the job, highly recommend.
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
17 Alison Street, Buckhaven, KY8 1AA, Leven, Fife, United Kingdom

No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to talk too, explained what the problem was and they were out the next day to solve the problem. Had a call after the work were complete and assured all was fine and the blockage was cleared. Downpipe was replaced and screwed back in place
Fantastic service will definitely use the service again!

Reply from Drain Doctor - Fife
Firstly, cleared the 3/4 blockages.
were on time and even arrived a day early.
kept us updated and informed.

Reply from Drain Doctor - Fife
Prompt response. The engineers who came obviously well experienced and found the fault quickly and efficiently dealt with it. And gave good advice.

Reply from Drain Doctor - Fife
Fast and very professional service.

Reply from Drain Doctor - Fife
Absolutely useless and total con .
Called a few times to even get a reply took over 24 hours then the shambles started.
Told them to leave my property as the guy never had a clue in the end .
Already had ripped off my tennants for 300.00 the first time we found out after to not do the job right first time.
Then said no other way to clear the blockages apart from flooding the bathroom? Said absolutely zero access without going in void and removing a wall? Then found out was his son did the bodge job last time on the report and can access from the roof?? So Then string of lies about the job?
Then it was normal to leave holes in a drainage pipe in the bathroom? So asked to leavev as clearly zero idea what they were doing.
After starting to ask questions he got very angry and left even my tennant said he was aggressive to her and very defensive!
I then called a actal
professional drainage company who arrived the same day ! Found the access for the drains outside in less than 5 mins that these cowboys could not in 15 mins on two visits and said did not exsist.
They then cleared the job in 30 mins and replaced the dodgy repair half done by " drain doctor" and never flooded anything ot caused any mess at all.
These people need shut down as total con men.
Absolutely terrible from start to finish.

Reply from Drain Doctor - Fife
The guys came within an hour of calling and got the drain clear with minimum of fuss. Would use again without hesitation.

Reply from Drain Doctor - Fife
Guys were great. Came exactly when they said they would. Identified the blockage quickly, resolved it, and are following up with a quote for piping repairs identified. Took time to explain everything they were doing. We wouldn’t go anywhere else.

Reply from Drain Doctor - Fife
Drain Doctor located in Fife. Excellent service from Graham and his team. I can't fault the workmanship so well done lads.

Reply from Drain Doctor - Fife
Team were thorough in tracing the problem.

Reply from Drain Doctor - Fife
Prompt efficient service and a the repair completed on the first visit.

Reply from Drain Doctor - Fife
Quick response.
Turned up on time.
Good communication throughout.
Diagnosed/fixed problem quickly and efficiently.

Reply from Drain Doctor - Fife
Professional staff who just got on with the job and fixed the problem.

Reply from Drain Doctor - Fife
I submitted a call on a Sunday morning and they replied to me within a couple of hours and were with me by 1pm. They explained the possible charges on the phone for solutions to my problem so I knew what to expect (and the prices were so reasonable and the fact that there wasn't a difference between rates for weekends and week days AND that there wasn't a call out charge was so impressive and very much appreciated, especially when money is so tight!). The two employees who attended were incredibly friendly, knowledgeable and took great care to make sure that they could access the toilet needing sorted without going through the house and making a mess. They were also really lovely to my dog, who was a bit unsettled by their arrival, which I really appreciated. They explained everything they were doing, and fixed my drains with advice on how to avoid blockages and what to do if it happens again!
Absolutely excellent - a huge thank you to the team!

Reply from Drain Doctor - Fife
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.