Drain Doctor - Aberdeen & Inverness Reviews 

339
•
TrustScore 5 out of 5

4.9

Drain Doctor, AB51 5TB Grampian, Scotland, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

After using three plumbers unsuccessfully I was recommended to use Drain Doctors. Camera found the problem right away. Even I could see the roots blocking the drain! Job done without digging up my... See more

Company replied

Rated 5 out of 5 stars

Moved into a new house and quickly noticed a drainage issue. Derek (not Dennis) got out to us within 30mins of calling and had the problem diagnosed shortly after. Got us up and running on day one, an... See more

Company replied

Rated 5 out of 5 stars

Juris, Derek and Shona made a bad situation better! Solved our drainage and septic tank issues with humour and professionalism, came out quickly, explained everything and fixed it properly. It was a b... See more

Company replied

Rated 5 out of 5 stars

Derek quickly found and cleared the blockage behind our slow draining toilet. A quick check inside, then camera inspection and water jetting from the outside. Efficient and friendly service, with no m... See more

Company replied


Company details

  1. Drainage Service
  2. also in
  3. Plumber

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Contact info

  • Drain Doctor, AB51 5TB, Grampian, Scotland, United Kingdom

  • 01224 064809
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Book an engineer in 2 minutes

Available 24/7, 365 days with free call out and no obligation quote.

4.9

Excellent

TrustScore 5 out of 5

339 reviews

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No recent history of asking for reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(339)

1,807 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service from beginning to end. Shona at the local office responded very quickly to our initial query, Derek arrived the same day and cleared the blockage within 1 hour. Camera inspection identified the cause of the blockage and he returned the next day to fix this to avoid further problems. At all times he explained what he was doing and why. At the end of the job he cleared away completely leaving no mess.

10 April 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Derek was very thorough and explained what work needed to be done clearly, then quoted an extremely fair price. The work was carried out really well with no mess or fuss. Very professional and friendly attitude. We will certainly use this company again and will recommend to friends.

9 April 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

On time, as quoted, fixed a stubborn blockage

Arrived on time and completed the work as quoted. Cleared a long standing blockage in less than an hour with rods and shared camera footage of the pipe inspection after the blockage was sorted. The engineer cleaned up after himself. Would recommend.

26 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very prompt and professional help…

Very prompt and professional help yesterday with Derek from Drain Doctor .He was very helpful and honest and showed me the mess of our drain through the camera and video equipment .He then completely cleared all the disgusting fat and grease and left us with a fresh clean drain .Would recommend Drain doctor highly .

3 April 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great Service

Sam was great, arrived on time, cleared the drains and explained everything. Would highly recommend.

1 April 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Darren was very helpful and very…

Darren was very helpful and very professional. Had one blocked gully and one partially blocked. All sorted with minimal fuss and provided helpful advice on upkeep etc.

31 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

The guy that sorted the drains was very…

The guy that sorted the drains was very professional. He explained everything well and was respectful of the property.

25 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Friendly, quick and transparent!

Resolved the issue quickly and explained the whole process, including being upfront and transparent about costs involved. Given that I was completely clueless on anything drainage / septic tank, I really appreciated how helpful and friendly the service was! 10/10 would recommend!

25 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Darren was excellent

Darren was excellent, sorted out our blockage along with giving plenty very useful advice.

23 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quick Response and Good Advice

Contacted them as we had blocked/overflowing drains at home and they came within 2 hours. Advised us after checking our drains that the issue was with the main drain and to contact Scottish Water. They came the next day and sorted the problem. Drain Doctor were pleasant to deal with and gave good/accurate help and advice. Would have no hesitation in going back to them in future.

20 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Drain Doctor cured my septic tank.

When I contacted Drain Doctor about my septic tank blockage they arrived first thing next day. Darren investigated the issue and uncovered several breaks in the outlet pipe. The following day a team arrived and proceeded to effect repairs, not an easy or pleasant task but the job was completed professionally and I would certainly use Drain Doctor again. Many thanks to Sam and his team.

20 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great job by the Engineer

Great job by the Engineer, managed to clear the issue within the drainage system and survey the system with a camera / pin pointed where underlying drainage issue is.
Plan can be made forward in future to resolve the issue.

17 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quick and Friendly service.

Quick and Friendly service.
Explained what they were doing, what was expected and the results in detail.

17 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Good service

Good service, very polite, explained all we needed to know. Unblocked drain and left area all clean and tidy.
Would recommend Drain doctor.

17 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service for septic tank issue

Total blockage to septic tank system, undesirables backing up and overflowing. Never a calm situation. Derek arrived that afternoon, full of cheer, and had soon established where the issue was. A short time later it was all done, including a camera view down the pipes to ensure roots were not present. They were very quick, very friendly, and very efficient. I was left relieved at being able to relieve! I recommend them in general, and Derek in particular, to all who need such a service.

4 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

Informed at every step

Enginer was careful to inform every step of the way ... but was unable to patch the pipe to prevent similar blockage in future .... am awaiting report to submit to insurers ...

13 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback.

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Darren was really great! He diagnosed the problem and got it sorted really quickly. Very thorough. Didn't just solve the problem, but gave me advice on how to avoid it in future. Very friendly and great attitude. Thank you

6 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very happy with the work carried out…

Very happy with the work carried out with Darren from Drain Doctor. Very professional polite and friendly guy. explains clearly what he is going to do and shows you what he has done when the job is complete. Top marks highly recommend him and same for the staff when I called their office to have the work done.

11 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Fast, efficient & highly professional

A superb service. First time I’ve used this company and I would highly recommend them. From the initial phone contact they showed knowledge, courtesy and professionalism. The plumber phoned in advance of the appointment to confirm arrival time and complete the service required efficiently and effectively.

11 March 2026
Unprompted review
Drain Doctor - Aberdeen & Inverness logo

Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great job 👍

It was easy to arrange a date & time for the rain water gulley to be cleared & I was told the cost upfront. The engineer, Darren, phoned to say what time he would arrive. He was polite & got on with the job in hand.
Great job!

5 March 2026
Unprompted review
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Reply from Drain Doctor - Aberdeen & Inverness

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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