DRAGONS BREATH Reviews 21

TrustScore 4.5 out of 5

4.3

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Company details

  1. Solar Energy Equipment Supplier

Written by the company

Dragons Breath are a family run company established in 1997. Who pride themselves in offering that extra mile as far as customer satisfaction is concerned. Delivering renewable energy products and services across the UK. We are product distributers for some of the industries leading manufacturers. These are solar fixings and fixing kits, Victron off grid equipment, Sunsynk inverters and household battery systems. We hold a wide range of solar cables, connectors, switches, fuses, and a range of off grid solar panels. We also manufacture our own solar street lighting and car park illumination systems for the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Solar Fixing Kit

I am replacing my failed "inlay trays" with an "on roof frame". I could ring them and talk to somebody. They sorted out all my queries before sending the package out. The system is yet to be installed, but very happy to date.

13 December 2023
Rated 2 out of 5 stars

Didn't turn up on the promised date.

Didn't turn up on the promised date.
When chased it hadn't even been sent.
When it did arrive, good product a bit expensive.

27 October 2023
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Reply from DRAGONS BREATH

Hi Andrew, thank you for your order via our on line store. Items were sent dispatched on Friday for delivery on the following Monday

Rated 5 out of 5 stars

I requested some items to supplement a…

I requested some items to supplement a Vento solar panel support frame.
Dragons Breath Solar gave a quick response to my enquiry with detailed answers. Price was clear.
Delivery was the same week that I first asked for details- very quick. There was a small discrepancy, also quickly acknowledged and corrected. Thank you.

25 October 2023
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Reply from DRAGONS BREATH

Thank you for your 5 star review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication. Great service

9 August 2023
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Reply from DRAGONS BREATH

Many thanks for your 5 star review.

Rated 5 out of 5 stars

Great service

Great ,helpful, good customer service support

18 June 2023
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Reply from DRAGONS BREATH

Thank you for your 5 star review.

Rated 1 out of 5 stars

A whopping £8.34 for the delivery of a…

A whopping £8.34 for the delivery of a few small fibre washers was daylight robbery. Instead of charging a percentage of the item cost price why can you not charge a price appropriate for the size and weight of the items?

8 May 2023
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Reply from DRAGONS BREATH

Dear Mr Read, thank you for your note about delivery. Our company by using a next day delivery charge, ensure the items ordered are delivered and signed for. The service associated with your purchase, is based upon weights and sizes up to 1 kilo. As this determines the next day courier rate.
It was unfortunate that you only purchased 10 number fiber washers, weighing a couple of grams. So based upon this, we would be happy to issue a credit note to cover any future carriage charges on equipment you may require.

Kind Regards

Dragons Breath

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