Dragonflyshipping Reviews 4,152

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Very good delivery service. They ask if they can leave the package around the house if customer not at home, they ask for further instructions which they follow. And they also call in case they ring a... See more

Rated 5 out of 5 stars

Dragonfly is a company that never fails to find a problem for every solution the world might face them with! If I could describe the drivers in one word, that word would be consistency! However, that... See more

Rated 2 out of 5 stars

Delivery was not made on time. I had to take a day off to recieve the package, and even though they recieved my package at 2:14am, and had it sorted at 8:15am, they left the tracking info on "delivery... See more

Rated 5 out of 5 stars

Just got my package which contained a collectible item. The package and contents are in perfect condition. The delivery man was superkind aswell. I trully enjoyed this. They don't asked me to write a... See more


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Satisfied

My order came in the evening is that normal for some customers? For me idc really I’m happy with the service, Thank you 🙏

27 March 2026
Unprompted review
Rated 1 out of 5 stars

The worst delivery company

The worst delivery company in the world.
I wrote in my preferences "UNDER NO CIRCUMSTANCES DELIVER TO THE NEIGHBOURS"
Later I get a message "This package was delivered to the neighbours"
Last time I lost a package with them.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Biggest flop since ever

Since 2026 Amazon is using DragonFly as their carrier. I’ve ordered 4 times as a Prime Member and since today, 3 orders were delivered too late.
They also promote themselves to plan every parcel to be the shortest possible route from address to address but can only tell you that your parcel will be delivered between 8:00 and 22:00. If you KNOW how to plan delivery with the shortest route, you should also be able to give an indication. 8:00-12:00, 12:00-18:00, 18:00-22:00 shouldn’t be too hard to tell!

26 March 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY

The first time, the package was thrown over the fence in pouring rain. The second time, it was supposedly left somewhere around the house, but it is completely untraceable. The photos are unclear and not sharp. In both cases, it was explicitly stated that the package had to be handed over in person. The helpdesk is unreachable and the phone is not being answered. This is truly the worst delivery service I have ever experienced.

17 March 2026
Unprompted review
Rated 2 out of 5 stars

Smashed my package

The driver rang my building doorbell and i opened the door for him via the interphone. He had 2 packages and he used mine to hold the door while picking up the second one. Made the delivery of the second package and smashed mine into my letter box opening and left.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not recommend! Not reliable.

Not reliable. Bad services.

They came to my place with my package, took pictures inside the building, and inserted the package on the wrong mailbox. This has happened multiple times. No note on where they delivered.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Company stated that i refused delivery

Ordered an item on Amazon with a 40% discount. Received email from Dragonfly stating that delivery would be in the next hour. No delivery. Received an email from Amazon the next day stating that I had refused delivery and the parcel was being returned to the warehouse. Called Dragonfly who admitted that the driver did not attempt delivery and the parcel would be delivered the next day. My parcel was returned to Amazon. Refund is expected to take 2 weeks. Cannot re-order item as it is out of stock. I was waiting at home for this delivery and absolutely did not refuse the package. I have security cameras and can prove that no one attempted the delivery. I am also unhappy that this has been recorded on my Amazon account as me refusing delivery.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you very much

Thank you very much, for such prompt delivery, very nice service.
Package delivered in hand in mint condition. Thank you Mohamed

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Systematically delivering to the wrong address…

Systematically delivering to the wrong address, instructions NEVER followed and delivery people incapable to read or decipher a printed label and compare with the address written in big letters on the front of the building. The WORST EVER courier service experienced. Every time I place an order I dread to discover they will be "in charge". And evry sinhle time they do, they never fail to FAIL by delivering to another freacking address 🤬🤬 This company should NOT be allowed to keep operating with such an appalling service quality. They are AWFUL!!!!!

20 March 2026
Unprompted review

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