Dragonflyshipping Reviews 4,190

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Very good delivery service. They ask if they can leave the package around the house if customer not at home, they ask for further instructions which they follow. And they also call in case they ring a... See more

Rated 5 out of 5 stars

Dragonfly is a company that never fails to find a problem for every solution the world might face them with! If I could describe the drivers in one word, that word would be consistency! However, that... See more

Rated 2 out of 5 stars

Delivery was not made on time. I had to take a day off to recieve the package, and even though they recieved my package at 2:14am, and had it sorted at 8:15am, they left the tracking info on "delivery... See more

Rated 5 out of 5 stars

Just got my package which contained a collectible item. The package and contents are in perfect condition. The delivery man was superkind aswell. I trully enjoyed this. They don't asked me to write a... See more


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Worst delivery company ever

Worst delivery company ever, in the past they have lost, forgotten and missed deliveries. The send a message they will be there in an hour and dont show up for 4 hours or never. I left a delivery instruction to leve package in shelf and they leave it on the front stairs for all to see and lift. No sure if they cant read as we have left signs and they still ignore. wish Amazon would get better drivers.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. You guys were out for delivery, and all of a sudden, for some reason there's an unexpected delay due to an unforseen external factor? Like what? There are NO floods on my road. So what exactly is the freggin' problem?

23 April 2026
Unprompted review
Rated 2 out of 5 stars

Do not use this company

This company emails you and asks to fill in specific delivery information.
The delivery person didn’t read or ignored and left the package in a front door area that wasn’t locked and metres away from the public street. Despite instruction to leave in front of the apartment on the 1st floor they left it in the communal entrance where anyone could walk past and take it .
I WOULD NOT USE THIS SERVICE !!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Another bad experience

Another bad experience, my driver did not show up on the day he was supposed to, lied about not being able to access the building, I was home all day, the pick up day was rescheduled and then it wasn't.
I just got off the phone with a rep who said the rescheduling was not processed.
Why does Amazon work with this company?

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst transport i have ever seen!

Worst transport i have ever seen!! Sending me an email that the package is on its way, i am waiting from this morning and its now allmost 22:00 in the evening!!! Next time use PostNL or DHL, never this again!!!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery company

Probably worst company to deliver in the Netherlands, their customer service is unhelpful and they either lie with the status of the package or are as confused as they make their customers.
They deliver at super random late night hours and if delivery is unsuccessful and you want to use the site to see status it gives you errors, so you have to call. Calling you get flawed information, telling you there will be another attempt but in reality the package was already on the way back to the sender.
Complete chaos and no accountability or interest in delivering, so ironic for a business that delivers packages.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Snelle levering perfect bezorgt thanks.

Ordered From Amazon.de to Netherlands. Item arrived in one day as promised top.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Very unprofessional and just a hassle!

It's always the same thing with this courier! No accuracy whatsoever, with time of delivery and with handing the package over! So many times they've handed my package to neighbors! Where do I start to find my package? Left or right?! I literally don't know any of my neighbors by name! It would be helpful to even state which house number they've left the package! Oh but no! This courier doesn't give a flying care about that. And I have proof that they don't even ring the bell! If there's an option for me to choose which courier my orders would be delivered by, this courier company would never be one!

11 April 2026
Unprompted review

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