Dragonflyshipping Reviews 

5,641
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Excelent service! The package arrived at the perfect time, Delivery guy was really nice and brought the package to the door of my house with a big smile! Glad that amazon nl is working now with DRAGO... See more

Rated 1 out of 5 stars

Two packages of Amazon and both were delivered on a totally wrong address while the message says “delivered at your neighbor”. Only few kilometers away 😤. Tried to call customer service. Indication 2... See more

Rated 5 out of 5 stars

Very good delivery service. They ask if they can leave the package around the house if customer not at home, they ask for further instructions which they follow. And they also call in case they ring a... See more

Rated 5 out of 5 stars

Dragonfly are Prompt. Packages are in perfect condition. Other delivery companies ring the bell once then take off quickly. Dragonfly drivers are very patient they ring the bell and wait. KEEP IT U... See more


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4.1

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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4.1

All reviews

(5,641)

5,634 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst delivery company

The worst delivery company. It seems they can not read numbers. You tell them where they can leave the package. I live on number 70 and they dump it at number 24. Telling the people there it is for 28. Second experience with Dragonfly and still very bad. I hope to never have to deal with them again.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery company

Worst delivery company. My packages have been stolen three times because they keep leaving them unattended in the public hallway of my apartment building. I’ve clearly instructed them not to do this, and even the police are aware of the issue. I genuinely don’t understand why Amazon continues to use this service.

2 April 2026
Unprompted review
Rated 2 out of 5 stars

Worst delivery company ever

Worst delivery company ever, in the past they have lost, forgotten and missed deliveries. The send a message they will be there in an hour and dont show up for 4 hours or never. I left a delivery instruction to leve package in shelf and they leave it on the front stairs for all to see and lift. No sure if they cant read as we have left signs and they still ignore. wish Amazon would get better drivers.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. You guys were out for delivery, and all of a sudden, for some reason there's an unexpected delay due to an unforseen external factor? Like what? There are NO floods on my road. So what exactly is the freggin' problem?

23 April 2026
Unprompted review
Rated 2 out of 5 stars

Do not use this company

This company emails you and asks to fill in specific delivery information.
The delivery person didn’t read or ignored and left the package in a front door area that wasn’t locked and metres away from the public street. Despite instruction to leave in front of the apartment on the 1st floor they left it in the communal entrance where anyone could walk past and take it .
I WOULD NOT USE THIS SERVICE !!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Another bad experience

Another bad experience, my driver did not show up on the day he was supposed to, lied about not being able to access the building, I was home all day, the pick up day was rescheduled and then it wasn't.
I just got off the phone with a rep who said the rescheduling was not processed.
Why does Amazon work with this company?

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst transport i have ever seen!

Worst transport i have ever seen!! Sending me an email that the package is on its way, i am waiting from this morning and its now allmost 22:00 in the evening!!! Next time use PostNL or DHL, never this again!!!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery company

Probably worst company to deliver in the Netherlands, their customer service is unhelpful and they either lie with the status of the package or are as confused as they make their customers.
They deliver at super random late night hours and if delivery is unsuccessful and you want to use the site to see status it gives you errors, so you have to call. Calling you get flawed information, telling you there will be another attempt but in reality the package was already on the way back to the sender.
Complete chaos and no accountability or interest in delivering, so ironic for a business that delivers packages.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Snelle levering perfect bezorgt thanks.

Ordered From Amazon.de to Netherlands. Item arrived in one day as promised top.

13 April 2026
Unprompted review

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