Dragonfly Crowd Ltd  Reviews 124

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

A first class service from Clive and the team. It is refreshing in todays world to be able to call a business and to speak to someone who is going to help you and deliver no nonsense, excellent client... See more

Rated 5 out of 5 stars

Due to vastly increased cost over the last few years we were reluctantly resigned to giving up on our business healthcare completely after 15 years of cover with the same provider. Mark at Dragonfly... See more

Rated 5 out of 5 stars

Clive & his team have provided an excellent level of service from start to finish, they have provided us with multiple options and helped us to understand each one. Thanks to them we have been abl... See more

Rated 5 out of 5 stars

Got in touch with Clive at Dragonfly Crowd to arrange my life insurance..... something I'd been putting off for a while. I'm so pleased that I did it in the end because it was quick, painless and much... See more

Company details

  1. Health Insurance Agency
  2. Dental Insurance Agency
  3. Insurance Broker
  4. Personal Insurance Company

Written by the company

We are a family-run business providing access to affordable personal healthcare insurance. We treat you how we would treat our own family members and you deal with us directly; no call centre team at Dragonfly Crowd.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

Awesome Team, Great Service.

Great service and excellent communication from all the team, but Rachel is amazing. Would highly recommend DragonflyCrowd.

26 March 2025
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thanks so much, Jim, for your review! :)

Rated 5 out of 5 stars

Great service and attention to detail…

Great service and attention to detail from first call to setting up policy 2nd to none!! I would certainly recommend.

21 March 2025
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thankyou so much for your review, if you need anything you always know where we are :)

Rated 5 out of 5 stars

Excellent service as always from Clive…

Excellent service as always from Clive at DragonflyCrowd. He is always so friendly and nothing is too much trouble. Explains everything so clearly and response times always very quick.
Thanks again Clive, so glad we found DragonFlyCrowd.

27 February 2025
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thankyou so much for your review, if you need anything you always know where we are :)

Rated 5 out of 5 stars

Highly recommend

I had an excellent experience with this company. They are extremely efficient and knowledgeable, making complex insurance terminology and requirements easy to understand. Their approachable team provides great service, ensuring everything is explained clearly and simply. I would highly recommend them!

17 February 2025
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thanks Agne, We are so glad you had a positive experience with us!

Rated 5 out of 5 stars

Highly recommend Dragonfly Crowd

Greg made the whole renewal of our Health Insurance process very easy and understandable, no jargon talk or making promises that can't be kept.
Very happy to recommend Dragonfly Crowd.

6 February 2025
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

This is great to see! We want everything to be clear and easy to understand for all our clients. I am happy to see you've had a fantastic experience with us!

Rated 5 out of 5 stars

Great service and a seamless transition!

The retirement of our old advisors meant we had to find an alternative pretty quickly. The team at Dragonfly Crowd made it so easy. All of our insurances were sorted with some decent savings.

Great communication from Clive.

24 January 2025
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thanks for your review, Michael! We look forward to being a valuable asset to you over the coming years :)

Rated 5 out of 5 stars

Private medical insurance

Rachel helped with my insurance. The process was quick and easy, enhancing the quality of my PMI at a fair price.

10 December 2024
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thanks so much for your review, Elena! We will give this feedback to Rachel!

Rated 5 out of 5 stars

Policy renewal

Dealt with Simon on our policy renewal. Very smooth process and we saved money on our policy.

21 November 2024
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

On behalf of Simon and our team, thanks so much for your review, John! We are glad your experience with us has been such a positive one!

Don't forget, we are here for you through the year, not just at your renewal.

Rated 5 out of 5 stars

Holystone Civil Engineering

Simon has looked after our account for years, always provides a comprehensive market review and great advice to help with our decisions on healthcare. Really happy with the service provided.

27 November 2024
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

Thanks so much for your review, Ryan! It's great that you feel that Simon takes such great care of you!

Rated 5 out of 5 stars

The Dragonfly staff guide you through…

The Dragonfly staff guide you through what can be a complicated process with so many variables and permutations in order to find you the best cover for your circumstances. I find it the best way to get a fair deal.

26 November 2024
Unprompted review
Dragonfly Crowd Ltd  logo

Reply from Dragonfly Crowd Ltd

We are really pleased you've had such a positive experience with us! Thanks so much for your review, we genuinely appreciate you taking the time out of your day, to leave a review!

Rated 5 out of 5 stars

THE BEST

Clive & Alison are simply THE BEST at what they do. The time they spend and the knowledge they have provides their clients with the most suitable cover. I would also like to say a big thanks to Simon for his perseverance and patience. 5 star Company all day long.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Clive and Team what a saving

Clive and his team have done a fantastic job with our company health care policy. We were faced with a massive increase a year ago and Clive moved us to another Health care provider for considerably less than our existing provider was quoting. Our first renewal has just become due with the our new provider and Clive has secured, what I can only describe as, a phenomenal further reduction. Well done to all at Dragonfly Crowd. We would recommend, and have done , Clive and his team without reservation.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Simon Moorhouse

Simon
Has been very helpful for our Medical insurance and has offered a number of options. I would have no hesitation in recommending him to other clients

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Superb, professional service

A very professional and friendly service. Simon was very personable and knowledgeable and helped talk me through options. Follow up was always prompt and courteous without making me feel pressured. I highly recommend Dragonfly Crowd.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Moved to Dragonfly in 2023

Moved to Dragonfly in 2023, Customer Service is excellent. Rachel has a real understanding of our Business needs, keeps in regular contract around renewal time offering better options and cost savings.

7 November 2024
Unprompted review

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