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2.0

Poor

TrustScore 2 out of 5

10 reviews

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2.0

All reviews

(10)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Svojvoľná zmena adresy doručenia.

Why does DPD offer the option to reschedule a delivery if they then just ignore it? A parcel was due to be delivered to my address today, but I couldn’t be at home, so I rescheduled the delivery for tomorrow to the same address – and I know why. It was a large and fairly heavy parcel. Despite this, the courier arbitrarily left it at a collection point today. I don’t know on what grounds, given that the sender paid for delivery to my address. Perhaps abroad, where the parcel came from, DPD operates differently, but certainly not in Slovakia...

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless delivery service

Absolutely useless delivery service, every time I order there is a 50/50 chance of whether it will actually be delivered to the location I ordered to or if they'll bring it to the same store they always deliver to. They have 500 locations all around me but every single time they deliver it to this one store that is open 10:00 until 16:30, now how in god's name is an employed person supposed to pick up a package from this store ??

17 July 2026
Unprompted review
Rated 1 out of 5 stars

No support, just don't care.

Had an account for many years and spent alot of money with them. Suddenly received an email telling me they are closing my account as I didn't reach the minimum volume of packages. Emailed multiple times without reply. Finally someone replied and just said it's tuff. It's a crazy world when a business decides to not take your money. It costs them nothing as it's all automated. I will take my business elsewhere. Don't waste your time trying to build a business relationship with these guys.

27 January 2025
Unprompted review
Rated 1 out of 5 stars

I was waiting for a package from…

I was waiting for a package from overseas with a tracking number. This only worked until the box was accepted by DPD. The company never tried to inform me about delivery, so I got a phone call from a driver that he's downstairs. Well, good for you mate, but no one is at home. The second attempt took a freaking week. Again no call, no message no nothing. This time luckily someone could accept the delivery. DPD does not have any contact phone, all has to be comunicated via email. Terrible experience.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

shipment cannot be tracked

There was 2 international shipment sent by DPD Slovakia. They turned it over to Aramex. First the packaging done by DPD was not done correctly so the package was returned to Slovakia, had to be relabeled and sent on its way again, causing several days of lost time, while the 2 package was urgently needed in the USA. While there is a tracking number to both packages one cannot get any tracking update beside the date when it was turned over to Aramex shipping company. There is no way to get any update on the whereabouts of the packages even though I contacted several time the sales representative of DPD Slovakia, she could not get any update herself nor could she provide any contact data to Aramex so I can check myself. Please help!

16 October 2023
Unprompted review
Show reviews in all languages. (10 reviews)

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