Dox Online - Ireland Reviews 

3,375
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, highlighting the easy booking process and quick response times. Many appreciate the convenience of rapid appointments, often within minutes, and prompt prescription delivery. Reviewers frequently commend the staff for being helpful, professional, and understanding, providing thorough consultations and listening attentively. However, some customers also noted issues with punctuality, mentioning doctors occasionally called late or did not come online on time. A few people felt consultations were rushed, lasting only minutes, or that doctors did not provide sufficient attention during the call.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

User experience

People report positive experiences with user experience, consistently describing it as quick, easy, and... See more

Booking process

Customers had positive experiences with the booking process, consistently reporting it as easy, quick, and... See more

Response time

Consumers find response times to be very positive, with many reporting quick appointments and calls within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Health Consultant
  5. Medical Certificate Service
  6. Sports Medicine Physician

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(3,375)

1,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was putting off going into the doctor…

Was putting off going into the doctor as it would mean taking time off , driving in, and 60 euro to wait a few days to be seen. I was able to make an appointment and be called at different ten minute increments throughout the day. I could even choose ten minutes from when I booked to be called. I had a wonderful, straight to the point doctor and the call lasted 2 minutes and 37 seconds. Boom, cough I’ve had for two weeks sorted. That being said, if it was an issue with any major concern I know it would likely take the appropriate time to understand what was going on and thus recommended to see someone in person- but for the inconvenient cold, uti, or bug I would choose this 100% over waiting to see someone when I know our healthcare services can be overwhelmed.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to book

Very easy to book, appointments available within the hour and prescription was issued to pharmacy instantly. Very professional and straight forward call.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

This service is absolutely amazing. Saving Grace on a Saturday morning.

This service is absolutely amazing. My daughter had a really high temperature Saturday morning. I would have needed to wait to Saturday evening to see the Caredoc Services. Within minutes DoxOnline had me called, talked with me and prescription for my daughter issued to my local Pharmacy. I honestly cannot thank this service and Dr anymore. My daughter is back well now.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Dox Online. Dr. Awwad was extremely helpful, professional, and understanding. He took the time to listen to my concerns and made the whole process quick and straightforward.

I would definitely use Dox Online again in the future and would highly recommend it to my friends and family. Thank you, Dr. Awwad, for the excellent care and support!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, with clear communication. The prescription was sent straight to our local pharmacy in real-time.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Saved me a trip to A&E

I couldn’t get an appointment with my GP until 3 days time, same with my health insurance online doc. Found Dox Online from a quick google search. It was 1:55pm the next available slot for a call with a doctor was 2pm. I would have ended up in A&E if I waited 3 days for my prescription.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Couldn’t get an appointment with my own GP, booked online and had appointment and prescription within a couple of mins for half the price of my own doctor.

11 June 2026
Unprompted review

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