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Dox Online - Ireland Reviews 

3,378
•
TrustScore 5 out of 5

4.8

General Practitioner
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Review summary

Created with AI, based on recent reviews

Looking at 1,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, highlighting the easy booking process and quick response times. Many appreciate the convenience of rapid appointments, often within minutes, and prompt prescription delivery. Reviewers frequently commend the staff for being helpful, professional, and understanding, providing thorough consultations and listening attentively. However, some customers also noted issues with punctuality, mentioning doctors occasionally called late or did not come online on time. A few people felt consultations were rushed, lasting only minutes, or that doctors did not provide sufficient attention during the call.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

User experience

People report positive experiences with user experience, consistently describing it as quick, easy, and... See more

Booking process

Customers had positive experiences with the booking process, consistently reporting it as easy, quick, and... See more

Response time

Consumers find response times to be very positive, with many reporting quick appointments and calls within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more

Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Health Consultant
  5. Medical Certificate Service
  6. Sports Medicine Physician

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(3,378)

1,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Service

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was speaking to was so nice and helpful and within a few minutes my lost medication was replaced and ready to pick up in chemist. Such an easy booking process and fast response. Thank you so much.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

A+ service!

Very quick and easy to get an appointment. Was able to book and get a call within 15 mins. Incredible service. Very good value!

23 July 2026
Unprompted review
Rated 4 out of 5 stars

Appointment straight away for phone…

Appointment straight away for phone consult for my nearly 2 year old. Sent photos when asked and prescription sent straight away. Friendly doctor and efficient service. I’d recommend 😊

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I received a call within 10mins of making my appointment. The Dr was very attentive and made sure and asked me all questions before administrating my meds. He was exactly right with my symptoms. When I went to the chemist a few moments later my prescription was waiting for me. Excellent service..

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy Dr appt

Very easy to make the appt and was able to get an appointment within 10 minutes. Dr Sami was thorough in his questions and prescribed an antibiotic. The prescription was sent promptly to my local chemist.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, Efficient Service

The doctor rang me a few minutes before the allotted time. She was very friendly, helpful and professional. She prescribed an antibiotic but only after asking me multiple questions about my symptoms.

17 July 2026
Unprompted review

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