Downtown Stores Reviews 

Downtown have a great selection, no pressure by sales people and extremely competitive pricing, speedy delivery from order, and the two delivery men put on overshoe covers before entering, very obliging too.

Very straight forward to click and collect at Grantham store. The tables are exactly what we required.

The duvet I purchased was really good quality but unfortunately the colour didn't match my room so I returned it. The purchase was easy online and delivery was swift. Getting a return reference was easy, efficient and very quick and the refund was also paid promptly.

Easy to purchase. Fast and efficient service

Efficiently dealt with which relieves stress for the customer.

In spite of faulty carpet being delivered to Downtown distribution the staff acted swiftly and sympathetically to ensure disruption to our domesticity was mitigated. I would especially praise the staff in the carpet department and the carpet fitters who were magnificent , all a credit to the company.
Overall outstanding service which is a rare luxury in these modern times.

Very pleased from ordering to delivery

It is such a great product with quality. Wish I could get another one of this product..

Buying my new sofa from Downtown has been a really pleasing experience from start to finish. Every member of staff were super professional, informative and helpful. I was kept abreast of deliveries right the way down the line. Even the delivery men were lovely, quick and clean and tidy. I would highly recommend Downtown and would not hesitate using them again.

Very easy to order and quick delivery

Very helpful service from Gary when purchasing Daro conservatory furniture.
Delivery was perfect and on time.

Excellent service from Steve, really pleased with the service from start to finish. Delighted with my new furniture. Highly recommended.

Very pleased with my purchases. Friendly helpful assistance.

We very much appreciated the help we received in store (Grantham) from Elizabeth for quite a significant number of items and Tim and Andrew for very carefully installing them in our son's first home. We were grateful too to Adrian Wragg (Manager) for the coordination of assembly. Most impressive customer service delivery and excellent products. Than you.

Bought cookware on line at an excellent price in the sale. The process was quick and easy. Collection was quick and efficient. No issues at all.

Very good furniture but bought in March and delivered in July is too long.

Great product excellent price good quality

Ordered in store and dealt with by lovely and knowledgeable sales staff. Delivery of chest freezer arranged very quickly. Unfortunately when the freezer was deliver it was badly damaged. Contacted Oldrids who were amazing in sorting the issue. The damaged freezer was collected 2 days later and a new one delivered at the same time.

They had what I needed and was delivered within the time slot.

Lovely clearance suite at a cracking price. Absolutely perfect. Easy to purchase online. The delivery communication was excellent and the suite was protected and delivered to my first floor flat by an excellent delivery team