Ordered a pair of bedside lamps and they arrived carefully packaged. They added a cosy atmosphere to the room straight away, and the ordering process was simple from beginning to end.
Company replied
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Review summary
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Reviews shaping this summary
The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.
Company replied
The coffee table itself looks nice and matches the website photos pretty closely. Delivery was delayed by a few days though, which was a bit inconvenient since I had arranged time to be home for it.
Company replied
Coffee table itself looks nice and matches the photos fairly closely. Delivery arrived a few days later than expected which was a bit inconvenient.
Company replied
Company details
Written by the company
About Downton Home Downton Home is a UK-based home furnishings brand specialising in thoughtfully curated furniture, lighting, and décor designed to elevate modern living spaces. We focus on timeless design, refined materials, and understated luxury — creating collections that feel considered, elegant, and enduring rather than trend-led. Our approach is rooted in quality and detail. Each piece within our collections is carefully selected to complement a wide range of interiors, from contemporary homes to more classic spaces, ensuring versatility without compromising on character. We work closely with trusted manufacturers and suppliers to offer well-crafted products that meet our standards for design, finish, and longevity. At Downton Home, we believe that a well-designed home should feel both beautiful and functional. Our collections are curated with this balance in mind, combining aesthetic appeal with everyday practicality. Whether furnishing an entire space or selecting a single statement piece, our aim is to help customers create interiors that feel calm, confident, and effortlessly styled. We are committed to providing a seamless and transparent customer experience, from browsing and ordering through to delivery and aftercare. Customer satisfaction sits at the heart of everything we do, and we value open communication, reliability, and attention to detail at every stage of the journey. Downton Home is proud to serve customers across the UK, offering curated interiors designed to stand the test of time.
Contact info
United Kingdom
- downtonhome.com
3.8
Great
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Bought a hallway bench with storage…
Bought a hallway bench with storage underneath. It looks tidy and practical for shoes and bags. Shipping was a little slower than expected but nothing major.
13 May 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
The sofa arrived last week and has been…
The sofa arrived last week and has been comfortable so far. Fabric texture feels nice and cushions aren’t too soft or too firm. Overall a good experience.
30 April 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
The wardrobe looks good once assembled
The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.
24 April 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Purchased a set of lamps for the…
Purchased a set of lamps for the bedroom. They arrived safely packed and gave the room a warmer feel right away. Simple process from ordering to delivery.
30 April 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
The coffee table itself looks nice and…
The coffee table itself looks nice and matches the website photos pretty closely. Delivery was delayed by a few days though, which was a bit inconvenient since I had arranged time to be home for it.
21 April 2026
Unprompted review
Reply from Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
Reply from Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
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