I bought the 13.5 Tog Die Zudecke Duvet. It’s alright. It fluffs up alright but it’s SO loud, sounds like I’m sleeping in crisp packet. Bit disappointed as at that price point I would expected a highe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very prompt response to my order. Had a really good night's sleep sinking into my new feather pillow after too many pressure points from other pillows. I dread to think how much I have spent before re... See more
Company replied
I purchased this Kingsize Pillow with 70% Down 30% Feather at a real Bargain Price of £39 with Free Postage. At the price I wasn't expecting too much. It arrives just 2 days after ordering and...... See more
Company replied
I purchased a 13.5 double tog Die Zudecke quilt via Debenhams but from Down and Cotton. My purchase is absolutely gorgeous but it's very upsetting that I have since seen my quilt on two other sites... See more
Company replied
Company details
Written by the company
Carefully curated range of products to give you the ultimate hotel and spa experience in your own home.
Contact info
Hall Farm, NR9 4PX, Hingham, United Kingdom
- 0843 5570742
- hello@downandcotton.com
- downandcotton.com
Very prompt response to my order
Very prompt response to my order. Had a really good night's sleep sinking into my new feather pillow after too many pressure points from other pillows. I dread to think how much I have spent before reverting to a feather pillow that was the norm as a child. My husband was allergic to the feathers so it was good to read the goose feathers in these pillows have been treated and he had a good night too.
27 September 2023
Reply from Down & Cotton
Thank you so much for taking the time to leave us a review. We are so pleased to hear you have had a great nights sleep.
Kind regards,
Down & Cotton
I COLLECT MY ORDER FOR THE FAST SERVICE…
I COLLECT MY ORDER FOR THE FAST SERVICE AND FOR THE ITEM WITH ALL MY PLEASURE I GIVE FIVE (5) STAR GRAND THANKS
16 August 2023
Reply from Down & Cotton
Thank you for taking the time to leave us a review.
Kind regards,
Down & Cotton
Responsive & efficient
5 July 2023
Reply from Down & Cotton
Thank you for taking the time to leave us a review it is very helpful.
Kind regards,
Down & Cotton
Received the wrong item but after a…
Received the wrong item but after a short delay they were very good at rectifying the mistake.
5 June 2023
Reply from Down & Cotton
Thank you for taking the time to leave us a review. We are glad we were able to rectify the issue swiftly for you.
Kind regards,
Down & Cotton
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.