Dotpost Reviews 

7
•
TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

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Rated 1 out of 5 stars

Dotpost is pretty useless really

It's pretty useless really if you can't access it. I've been trying now for about 2hrs to log in and nothing happens, it just times out telling me that the server is taking too long to respond and I need to access correspondence from my hospital. What a waste of time.....

13 September 2024
Unprompted review
Rated 2 out of 5 stars

Website down every time I need it

When it works it's not bad but every single time I get a notification I have a mail, the service is down.

In the world of cloud hosting and autoscaling, having a website go offline due to predicted load is unacceptable. They should scale up to as many servers as they need to serve up their content if they sign a contract and send out emails en masse rather than drip feeding them over a few days or weeks

6 March 2023
Unprompted review
Dotpost logo

Reply from Dotpost

We are very sorry to hear you have experienced problems with Dotpost. We take all comments onboard and appreciate you taking the time to let us know your thoughts and opinions. If you require any support, we have a dedicated support team who are always happy to help. We can be reached on marketing@dotpost.com

Thank you- Team Dotpost

Rated 1 out of 5 stars

I have been using the Dotpost App but…

I have been using the Dotpost App but today it’s not allowing access and Dotpost themselves told me they are deleting App, what a total waste of time this Dotpost has been. Now I’m not sure were my NHS Appointment letters will posted, once again we have to rely on our much degraded Royal Mail. Once recognised as the best postal service in the world.

20 September 2022
Unprompted review
Dotpost logo

Reply from Dotpost

We are very sorry to hear you have experienced problems with Dotpost. We take all comments onboard and appreciate you taking the time to let us know your thoughts and opinions. If you require any support, we have a dedicated support team who are always happy to help. We can be reached on marketing@dotpost.com
Thank you- Team Dotpost

Rated 1 out of 5 stars

NHS no longer bothering to use to…

NHS no longer bothering to use to communicate with me

3 February 2022
Unprompted review
Dotpost logo

Reply from Dotpost

We are very sorry to hear you have experienced problems with Dotpost. We take all comments onboard and appreciate you taking the time to let us know your thoughts and opinions. If you require any support, we have a dedicated support team who are always happy to help. We can be reached on marketing@dotpost.com
Thank you- Team Dotpost

Rated 1 out of 5 stars

Worse than email. No send facility so we cannot respond to communications.

This is a service to receive communications. There is no facility to respond.
It's pointless.

15 January 2022
Unprompted review
Dotpost logo

Reply from Dotpost

We are very sorry to hear you have experienced problems with Dotpost. We take all comments onboard and appreciate you taking the time to let us know your thoughts and opinions. If you require any support, we have a dedicated support team who are always happy to help. We can be reached on marketing@dotpost.com
Thank you- Team Dotpost

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful, can't sign in with activation code, email and password, request a reset password link, no code sent. About as much use as an ashtray on a motorbike

12 January 2022
Unprompted review
Dotpost logo

Reply from Dotpost

We are very sorry to hear you have experienced problems with Dotpost. We take all comments onboard and appreciate you taking the time to let us know your thoughts and opinions. If you require any support, we have a dedicated support team who are always happy to help. We can be reached on marketing@dotpost.com
Thank you- Team Dotpost

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