Very upset/unhappy as I have not revived my order and it been 30 days! I have tried emailing them 4 times and messaging them on instagram and no reply ! Very poor services and I’m starting to believe... See more
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See what reviewers are saying
Super fast delivery, my package arrived a day after I placed my order, quality products with earnest prices, sometimes even with nice discounts. I got two handful of testers as well, way more than I e... See more
Super safe and fast delivery and the products that came with are great quality. I love the personal hand writen card from Elisa. She is very generous with the samples and tailor them according to your... See more
Company replied
The whole experience of shopping on the website was extremely pleasant and when the package arrived, which was very quickly, I was the most impressed by a handwritten note, even though I purchased pro... See more
Company details
Written by the company
Cruelty-Free Korean skincare store based in The Netherlands. Your trusted source for Korean skincare.
Contact info
Netherlands
- hello@dotdotskin.com
- dotdotskin.com
My new favourite skin care store.
So first things first. Im so happy that it is European based and that it is super affordable! Im from the Netherlands and it arrived with in 1 day!
And the other best thing, if they say that they will send samples... THEY WILL SEND SAMPLES. They send a lot. everything for your needs.
Also you get send a hand written note with your orders. If that doesn't scream quality, then i don't know anymore.. 10/10 would order again.
Great customer service
Amazing customer service. Willing to help in whateger way they can!
Great Products
Great Products, great service (i have received package super fast), additionally really good samples that i can test on my skin.
Very satisfied- i will order now only with dotdotskin
Love all my purchases
Love all my purchases so far! The trio of serums really make a difference to my skin after I started to use them. Recently started the Ginseng toner as well.
I love that Dot Dot Skin can help you buy products based on your skintype and also makes sure the samples you get matches your skintype as well🥰
would recommend
This was a nice shopping experience, the website is easy to browse, the careful selection of products by the owner made it easier for me to make a decision and the descriptions of all the products are very straightforward which I also appreciate. Everything went well with the ordering and the payment. I received my order quickly, safely wrapped but without any unnecessary packaging. The package contained everthing I ordered plus a lovely handwritten note and a bunch of testers. Would recommend.
Excellent
Amazing service, communication and feedback, fast replies on any question and quick delivery of the products.

Reply from dotdotskin
Super safe and fast delivery and the…
Super safe and fast delivery and the products that came with are great quality. I love the personal hand writen card from Elisa. She is very generous with the samples and tailor them according to your skin type. Very thoughtful of her! I would definitely recommend this shop to anyone who loves korean skincare~

Reply from dotdotskin
Great products
Great products and fast delivery. Love the small samples that are always sent with the order. This way I can try the products out.

Reply from dotdotskin
Great store, products and service
Super fast shipment and great quality products. I think it’s super thoughtful to get the option to write down your skintype while ordering, this way Elisa will cater the samples to your skintype! :) Great service and will definitely order all my K-beauty products from the site. Thank you!

Reply from dotdotskin
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