While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very upset/unhappy as I have not revived my order and it been 30 days! I have tried emailing them 4 times and messaging them on instagram and no reply ! Very poor services and I’m starting to believe... See more

Rated 5 out of 5 stars

Super fast delivery, my package arrived a day after I placed my order, quality products with earnest prices, sometimes even with nice discounts. I got two handful of testers as well, way more than I e... See more

Rated 5 out of 5 stars

Super safe and fast delivery and the products that came with are great quality. I love the personal hand writen card from Elisa. She is very generous with the samples and tailor them according to your... See more

Company replied

Rated 5 out of 5 stars

The whole experience of shopping on the website was extremely pleasant and when the package arrived, which was very quickly, I was the most impressed by a handwritten note, even though I purchased pro... See more

Company details

  1. Beauty Supply Store

Written by the company

Cruelty-Free Korean skincare store based in The Netherlands. Your trusted source for Korean skincare.


Contact info

3.0

Average

TrustScore 3 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My new favourite skin care store.

So first things first. Im so happy that it is European based and that it is super affordable! Im from the Netherlands and it arrived with in 1 day!
And the other best thing, if they say that they will send samples... THEY WILL SEND SAMPLES. They send a lot. everything for your needs.
Also you get send a hand written note with your orders. If that doesn't scream quality, then i don't know anymore.. 10/10 would order again.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Great Products

Great Products, great service (i have received package super fast), additionally really good samples that i can test on my skin.
Very satisfied- i will order now only with dotdotskin

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Love all my purchases

Love all my purchases so far! The trio of serums really make a difference to my skin after I started to use them. Recently started the Ginseng toner as well.
I love that Dot Dot Skin can help you buy products based on your skintype and also makes sure the samples you get matches your skintype as well🥰

28 February 2021
Rated 5 out of 5 stars

would recommend

This was a nice shopping experience, the website is easy to browse, the careful selection of products by the owner made it easier for me to make a decision and the descriptions of all the products are very straightforward which I also appreciate. Everything went well with the ordering and the payment. I received my order quickly, safely wrapped but without any unnecessary packaging. The package contained everthing I ordered plus a lovely handwritten note and a bunch of testers. Would recommend.

13 January 2021
Rated 5 out of 5 stars

Excellent

Amazing service, communication and feedback, fast replies on any question and quick delivery of the products.

11 January 2021
dotdotskin logo

Reply from dotdotskin

Thank you so much Alkiviadis for your skin words! Hope you will enjoy the products! Let us know if you got any questions or need skin advice.

Rated 5 out of 5 stars

Super safe and fast delivery and the…

Super safe and fast delivery and the products that came with are great quality. I love the personal hand writen card from Elisa. She is very generous with the samples and tailor them according to your skin type. Very thoughtful of her! I would definitely recommend this shop to anyone who loves korean skincare~

11 January 2021
dotdotskin logo

Reply from dotdotskin

Hi Winnie, Thank you so much for your kind words! Enjoy the products and samples, and let me know if you need any skin advice, I am happy to help! :D

Rated 5 out of 5 stars

Great products

Great products and fast delivery. Love the small samples that are always sent with the order. This way I can try the products out.

11 January 2021
dotdotskin logo

Reply from dotdotskin

Hi Nastia, thank you so much for ordering! Really appreciate it! We hope you will enjoy the products and samples, let us know if you have any questions.

Rated 5 out of 5 stars

Great and fast service

11 January 2021
dotdotskin logo

Reply from dotdotskin

Thank you so much Mor for your skin words! Let us know if you need skin advice or have any questions.

Rated 5 out of 5 stars

Great store, products and service

Super fast shipment and great quality products. I think it’s super thoughtful to get the option to write down your skintype while ordering, this way Elisa will cater the samples to your skintype! :) Great service and will definitely order all my K-beauty products from the site. Thank you!

11 January 2021
dotdotskin logo

Reply from dotdotskin

Thank you so much Rose! Really appreciate it! Enjoy the products and samples :)

Show reviews in all languages. (69 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look