This company has restored my faith in humanity!! After being scammed by an online firm who took the money and ran I contacted DFO in Poole and visited their showroom. Knowledgable staff, with realisti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service , product range, sturdiness and cost. Delivery time was quicker than expected too :-) All staff were very helpful, knowledgeable and go that extra mile. We would recommend their Ass... See more
Company replied
Me and my partner recently moved to our first home and we were recommended by a Friend Dorset furniture Outlet, they have a beautiful range of furniture and we ended up buying a stunning glass... See more
Company replied
The delivery was held up, but the staff there were great ! And got it sorted. We brought garden furniture set in which the table went up & down coffee table to dining table, unfortunately the cheap p... See more
Company replied
Company details
Written by the company
Designer High Street Quality Furniture at Clearance Prices. Transform your home or garden with quality designer furniture at a price that won't be matched! All furniture listed is in stock so no long lead times. We are open 7 days a week so feel free to contact us and make an appointment to pop down to the warehouse to see these items in all their glory.
Contact info
Unit 23, Newtown Business Park, Albion Close,, BH12 3LL, Poole, United Kingdom
- 01202 929500
- hq@dorsetfurnitureoutlet.co.uk
- dorsetfurnitureoutlet.co.uk
4.7
Excellent
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A lovely welcome
The loveliest person greeted us as we entered the premises to view the range they had on display. Nothing was too much trouble, and we were even offered a tea or coffee. We purchased a little bistro set which we are very happy with and would highly recommend a visit. Would recommend to my family friends to buy from here 👍
19 July 2025
Unprompted review
Great Service and lovely furniture.
Great Service and lovely furniture.
quick to reply to questions by email, worked to my deadline, so grateful. Lovely furniture, would definitely recommend.
23 October 2024
Bought two great outside coffee tables.
7 August 2024
Reply from Dorset Furniture Outlet
Thank you so much for your review Molly. Enjoy your new furniture set 🏡
Delivered within the agreed window.
17 May 2024
Reply from Dorset Furniture Outlet
Thank you so much for taking the time to write us a review Nicholas. We are so pleased you were happy with the service 🙂
New Garden Furniture
Dorset Furniture were very accommodating and organised delivery to suit us. Very helpful team. Thank you
17 April 2024
Reply from Dorset Furniture Outlet
Thank you so much for your review, Carm. We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Our furniture did not last for 2…
Our furniture did not last for 2 seasons BUT was replaced like for like. No quibbles which was helpful.
20 November 2023
Reply from Dorset Furniture Outlet
Thank you for taking the time to write a review Heidi and for your understanding. We are glad that we could resolve the issue for you.
Fantastic value for money
Fantastic value for money. Very helpful staff, excellent communication, always kept informed of delivery timescales, total pleasure to deal with. Highly recommended. +++++
25 October 2023
Reply from Dorset Furniture Outlet
Thank you so much for your review, Stephen. We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
We Bought an 8 seat round table with 8…
We Bought an 8 seat round table with 8 chairs
Looks fab on the decking. Great servis, very helpful and friendly staff, fast delivery, great product and the cheapest price we could find for the quality we wanted
Would definitely recommend
6 October 2023
Unprompted review
Reply from Dorset Furniture Outlet
hank you so much for your review, Jon . We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Patio chairs
Very helpful, really pleased with the quality of the chairs & the great price.
13 July 2023
Reply from Dorset Furniture Outlet
hank you so much for your review, Mick . We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Excellent company
Excellent company
We purchased a nine seater corner unit with delivery within the week for a small fee
Very happy with the quality, design and comfort
Excellent customer service from Laura and the delivery team
Very competitive prices compared to other local companies
Would highly recommend
24 June 2023
Unprompted review
Reply from Dorset Furniture Outlet
Thank you so much for your review Lisa, We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Reply from Dorset Furniture Outlet
Thank you so much for your review, Jaqueline . We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Found this by luck due to working…
Found this by luck due to working around the corner . So we visit more than once to decide on a new Rattern furniture, customer service you can't fault really friendly and helpful but not pushy .
We finally purchased a large round 6 seater and we compared near by trades but they couldn't match price we paid from here . All.parts provided and a bottle of fuzz as a kind gesture from gentleman. Parking is easy and no fees to park . We definitely recommend giving this place a look . They offer delivery at smaller charge although we had a van , easy to assemble . Thanks guys
P.s worth buying a protective cover
27 May 2023
Reply from Dorset Furniture Outlet
Thank you so much Anthony for taking the time to write us a review. We are so pleased you are enjoying your new furniture and was happy with the service 🙂
Customer Service Excellent
Customer Service Excellent. We bought a table and chairs and are very pleased with the product.
19 May 2023
Reply from Dorset Furniture Outlet
Thank you so much for your review, Jenny . Enjoy your new furniture set 🏡
Great service all round
Staff in store were very helpful and knowledgeable. Delivery was very quick and efficient. Our new furniture was easy to put together and looks fantastic. Just waiting for some good weather now so we can enjoy it properly!
21 April 2023
Reply from Dorset Furniture Outlet
Thank you so much for your review, Jon. We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Great Service
We saw the Sale offer, which was just what we were looking for, at the right price, so we ordered it straight away.
Everything went through really smoothly & it was delivered within 3 days.
It looks great
29 March 2023
Reply from Dorset Furniture Outlet
Hello Paul, thank you so much for taking the time to write us a review. We are so pleased you are enjoying your new furniture 🙂
Great service
Great service. Very friendly staff at the warehouse. Once we ordered delivery was very quick and delivered at the time they sauce it would be. Certainly would recommend and use them again.
16 March 2023
Reply from Dorset Furniture Outlet
Thank you so much for your review, Bev. We are very happy to hear of your positive experience all round! Enjoy your new furniture set 🏡
Great service and very helpful and most…
Great service and very helpful and most importantly fantastic quality and price. Thank you
3 March 2023
Reply from Dorset Furniture Outlet
Thank you so much for your review, Ross. We are so happy that you were pleased with the product and service you received. Enjoy your new balcony set, it looks great on your veranda 👍
So pleased with our new outdoor…
So pleased with our new outdoor furniture. Delivery was quick, and they put it all in the back garden for us. It all seems sturdy and is comfortable. Hannah was particularly helpful as I forgot the waterproof cover and she arranged for this to be delivered with my original order.
13 February 2023
Unprompted review
Reply from Dorset Furniture Outlet
Hello Lucy, thank you so much for taking the time to review us and for sending over images. We are very glad to hear you of your positive experience all round, enjoy your garden furniture set 🙂
It's the personal service from this…
It's the personal service from this company which makes it stand out from the rest. Thank you - and here's to a great 2023
14 December 2022
Reply from Dorset Furniture Outlet
Thank you, we really appreciate you taking the time to write your review. Thanks for your continued support and wishing you a fantastic 2023! 🙂
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.