I have slept on this mattress topper for almost a month now and it isn't a bad topper. I have chronic hip and back pain and the first couple of weeks it felt pretty good. I am now beginning to feel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We bought a new mattress which was very expensive. It was comfortable in the store but I was waking up in pain every morning. we were talking about replacing the new mattress but I ordered the... See more
Company replied
Dormeo is everything and more that they advertised. My hips and knees are better and healing after trying many other toppers and beds with varying thickness and softness/stiffness. I may buy another o... See more
Company replied
I was skeptical about "just a topper". Let me tell you, this isn't "just a topper", it is a wonderful sleep experience! I fall asleep in 5 minutes and stay asleep all night. This topper snuggles you i... See more
Company replied
Company details
Written by the company
Dormeo USA specializes in products specifically engineered to enhance your life through amazing sleep. All Dormeo USA products feature their patented aerospace Octaspring® Technology. Brilliantly innovative, Octaspring® technology combines the comfort of foam and the responsiveness of a spring.
Shipping
Written by the company
- Free Shipping next business day.
- All of our products ship from Atlanta via Fedex. Shipping times are currently 3-5 days but we always hope to get it to you faster!
Warranty
Sleep with confidence.
We completely stand behind our products and your happiness is our first priority so we give you a 10 year limited warranty on our premium toppers and mattresses for your peace of mind.
Contact info
Improve your sleep with Dormeo
4.2
Great
535 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was skeptical about "just a topper"
I was skeptical about "just a topper". Let me tell you, this isn't "just a topper", it is a wonderful sleep experience! I fall asleep in 5 minutes and stay asleep all night. This topper snuggles you in comfort while providing needed support. If you have trouble falling asleep, staying asleep or tossing and turning, get you a Dormeo. You will fall in love with it like I did mine.
12 February 2026
Unprompted review
Reply from Dormeo USA
Thank you for your feedback.
Delivery to the house,
Delivery to the house,
Easy to set up and best sleep I've ever had I've had it about a yr and have Broken hip and Shoulder don't think I could have slept at all with out it. Highly recommend.
4 March 2025
Unprompted review
Reply from Dormeo USA
Thank you for your feedback. All the best for many more nights of great sleep.
I got my mattress topper on 20…
I got my mattress topper on 20 February. It is now the 23rd. Today is the first day I have slept in till 7 o’clock in the morning and I don’t know how long my hips hurt so bad when I got up I would cry and now it’s only been three days but my hips feel amazing when I get up they don’t hurt no more thank you guys so much. I would recommend this to anybody. I’m already referring it to my friends.
23 February 2026
Unprompted review
Reply from Dormeo USA
Thank you for your feedback, it's great to hear how quickly the topper helped improve your sleep.
I bought the Dormeo mattress cover to…
I bought the Dormeo mattress cover to alleviate back pain when I wake in the morning. It has helped me immensely! And after buying 2 different brands of expensive mattresses that failed me, I am impressed!!
11 December 2025
Reply from Dormeo USA
Thank you for your feedback.
To my surprise
I was quite surprised at the immediate change in my comfort of sleep after I put it on the mattress, my tossing and turning all night has stopped. I am very satisfied with the performance and will buy again.
11 January 2026
Reply from Dormeo USA
We're glad to hear the improvement was quick for you.
Reply from Dormeo USA
Thank you for your feedback.
Good product
Easy online buying experience. Good delivery communication. Product helpful for older parent with hip pain.
13 January 2026
Reply from Dormeo USA
Thank you for your feedback.
I was skeptical about this mattress…I'M A BELIEVER NOW!
I was skeptical about this mattress topper. I have been dealing with pain at all pressure points for years. I have tried so many different toppers that claim to provide support and ease of pain but they did not stand up to their guarantee. I've had the Dormeo for a few weeks now and the results were AMAZING! It actually conforms to your body and I have not awakened with any more pain! No back pain or pain at my pressure points! I even get better sleep. I thank God for the makers of this topper, it is a game changer for me. Now if I can get a pillow for my neck pain that would be a win win ! Thank you Dormeo for owning up to your guarantee! 🙏🏼😇🙏🏼
11 January 2026
Reply from Dormeo USA
Thank you for this review of your experience with our mattress topper, we're so glad to hear that it's helped your sleep.
Awesome product
Awesome product. I have tried several mattress toppers with mixed results. Poor fit or made my shoulders go to sleep. The Dormeo in our Rv is the most comfortable bed I have slept on!
13 January 2026
Reply from Dormeo USA
Thank you for letting us know about your experience with our topper, we're glad to hear it's working well for your RV.
I read Dormeos return policy
I read Dormeos return policy, as complaints on the bbb site are valid, here's what it says.100-Night Trial & Return Issues: Numerous complaints to the Better Business Bureau (BBB) allege that the 100-night trial is misleading, with customers struggling to get refunds. Some customers reported being told they must donate the mattress to charity, provide proof of disposal, or face difficult, expensive return processes, contrary to "hassle-free" expectations.
10 February 2026
Unprompted review
Reply from Dormeo USA
Our 100 night sleep guarantee provides a refund if you're not satisfied with the comfort of our products within 100 nights of delivery. We offer a variety of different solutions depending on the options available in your local area, so that there is always an easy and straightforward way of receiving a refund. We also offer prepaid return labels for products to be returned if necessary, often with our courier picking up the packages from your address.
I saw one commercial and ordered my…
I saw one commercial and ordered my Dormeo topper. What a difference it has made! I sleep like a baby now! Very helpful! Excellent product! Thank you Dormeo
12 January 2026
Reply from Dormeo USA
That's great to hear, thank you for your feedback.
Reply from Dormeo USA
We're glad to hear the topper is working for you. All the best for many more nights of great sleep.
The Dormeo mattress topper turned my…
The Dormeo mattress topper turned my cheap, uncomfortable mattress into a great night's sleep. Thank you
12 January 2026
Reply from Dormeo USA
We're glad to hear the topper helped upgrade the comfort of your mattress. All the best for many more nights of great sleep.
Reply from Dormeo USA
Thank you for your feedback.
Returning an item…
I changed my mind on purchasing the mattress topper and the return process was made easy by the company. After the warehouse examined the return, I received a credit without delay.
13 January 2026
Reply from Dormeo USA
We're glad to hear our Customer Care team were able to help with your request.
The mattress is not helping at all
The mattress is not helping at all. I have to reurn it.
12 January 2026
Reply from Dormeo USA
We're sorry to hear the topper didn't suit your needs. We're glad you got to give it a try with our 100 night sleep guarantee.
Best mattress i ever slept on
5 October 2025
Reply from Dormeo USA
That's great to hear, thank you for your feedback.
The topper came right on time and my…
The topper came right on time and my husband has been enjoying a good night's sleep
12 January 2026
Reply from Dormeo USA
Thank you for letting us know. All the best for many more nights of great sleep.
Reply from Dormeo USA
Thank you for your review. We understand we offer a more premium option than other toppers available on the market, but our patented Octaspring technology is only available from Dormeo. We're glad to hear it's worked well to improve your sleep.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.