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DORADO Reviews 

10,031
•
TrustScore 5 out of 5

4.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 4,906 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often highlighting the excellent craftsmanship and attractive packaging. Many appreciate the fast and timely delivery, with some receiving multiple updates on their orders. People frequently express their satisfaction, planning to order again due to the overall positive experience and the stunning appearance of their personalized jewelry. However, some customers also noted that product quality or appearance occasionally did not meet their initial expectations, with concerns about items being smaller, heavier, or looking less expensive than anticipated. Additionally, a few people experienced shipping delays or initial delivery issues, though the company promptly resolved some of these problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with their... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the great quality and... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and timely... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting an easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased name plated earrings, necklaces for me and my daughters, and a bracelet. We love them! However, my oldest daughter is allergic to the metal plated material so I will have to purchase her... See more

Rated 5 out of 5 stars

There is no other jewelry company I would order this many times from. I receive it so fast and it’s always so beautiful! I love making all these orders and wearing the jewelry! I will not order my jew... See more

Rated 5 out of 5 stars

I purchased 2 name earrings, one pair in gold and pair in silver along with 3 name chains for my daughter's 16th birthday, one in silver and two in gold. All I can say is she absolutely loved all the... See more

Rated 5 out of 5 stars

I have purchased over 9 items from Dorado & they NEVER DISAPPOINT... every single peice I have is perfect for all occasions & everyone always ask where I got them from...love love love

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jeweler

About DORADO

Written by the company

Dorado, formerly known as Dorado Fashion, is the people's choice for custom jewelry. Shop our trendsetting name necklaces & earrings. Jewelry for everyone, without the luxury markups. That's Dorado.

Why Choose Dorado?

  • Jewelry That's Made to Last
  • Step-by-Step Tracking
  • Top-Notch Support
  • The Best Name Necklaces
    •

    Made To Last

    Written by the company

    Exceptional quality jewelry crafted with care, without the luxury markups.

    Delivery Information

    Free Shipping Over $49!

    Note: Personalized items are made-to-order and require 1-2 weeks for production. Non-custom items ship immediately with 2-day shipping within the US!

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    10K reviews

    5-star
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    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 86% of negative reviews

    Typically replies within 1 week

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    4.8

    All reviews

    (10,031)

    4,814 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
    Rated 5 out of 5 stars

    I am happy I decided to get my Jewelry…

    I am happy I decided to get my Jewelry from Dorado I went to several places and I decided to look online and looked at Dorado Jewelry and I made a wonderful selection for my birthday thank you Dorado

    8 July 2026
    Unprompted review
    Rated 1 out of 5 stars

    Haven't recieved order

    I placed an order in May for some items. Here it is July and I still have not recieved my items. My sister ordered a necklace with her name 2 days after I did and she recieved her order. My order was items without customizations. They keep telling me its on its way but have yet to see updates or recieve my items! BEWARE! Order at your own risk!

    19 May 2026
    Unprompted review
    DORADO logo

    Reply from DORADO

    Hello Melissa,

    Thank you for your feedback and for providing your order information. We see that our customer service has provided a refund along with a new order as a replacement. We have also sent a gift card to your email for your troubles! We sincerely hope to turn this experience around!

    Please reach out if we can be of further assistance, we are here to help!

    Kind regards,
    Patricia

    Rated 5 out of 5 stars

    Dorado great customer service!

    A delivery company Better Trucks stated that they deliver the first part of my order, but did not. I reached out to the delivery company and til this day they have not responded. I reached out to Dorado and explained I have a ring cam and no one delivered my package. They responded promptly and resent out the necklace. I received the order this time. Thank you!!!!

    8 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    I love my earrings

    I love my earrings. They are well made and look great on me! They came in a reasonable amount of time packaged beautifully. I will be ordering again!

    12 July 2026
    Unprompted review
    Rated 3 out of 5 stars

    The experience was professional

    The experience was professional, I would like the product to be a little bit more gold looking.. meaning brighter, some pieces are like a dull look, especially the necklaces to the pieces.

    10 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    The shipping time is excellent

    The shipping time is excellent! The quality of he product looks outstanding. If these really are tarnish free.I surely recommend. I will definitely invest in a few more pieces. Keep up the good work.

    8 July 2026
    Unprompted review

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