Worst customer service...
Worst customer service.
No replies after 3 emails to support team...1 week after ordering order status still in progress - ordering from Australia following a special promotion...
#DISCRACEFUL
#DONOTBUY
#WORSTSERVICE
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Worst customer service.
No replies after 3 emails to support team...1 week after ordering order status still in progress - ordering from Australia following a special promotion...
#DISCRACEFUL
#DONOTBUY
#WORSTSERVICE
Items sent from China. Two weeks of tracking and it arrived in the UK. Website says Royal Mail so I thought it would be delivered in a few days. But no. So if you want it, find a UK supplier. If you’re happy to wait weeks then buy from them.
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