Doorbellworld Reviews 526

We are happy with this purchase but the receivers alert chime is not high enough to hear in various areas. Due to this we require an additional receiver.

Asked for advice about a doorbell. Quick response and suggested what I needed. Once ordered it was delivered really quickly and exactly what was required. Great company and would definitely use again

Bell was delivered quickly and worked with my old Uni-com chimes straightaway

Our bottom didn't work. Electrician asked that we get a 8-10 volt 120 transformer for the unit. Please let me know if this is available.

Ordered a Doorbell. They sent the wrong product and now refuse to correct. The seller is in the UK and I'm in the US, so it would cost me about 35 dollars to sent it back which is about half the cost.
Becareful ordering from them. On the upside, they did respond that they were unwilling to correct the issue. Ghosting would be worse.
So if you look at the picture you can see that the outlet doesn't fit US outlets. This product requires 230v at 50hz. The US has 110v and 60hz. I would need a transformer to make this work.

Replying to the reply: The company has confirmed that they are sending product to the US that is incompatible with the United States power grid. So if you live in the US or a country that does not use 230v and 50hz power, you are now warned that they will do the same to you.
Most modern electronics are compatible with a wide range of power, not this one. They sell only UK specific products. Keep that in mind before you purchase.

looks great and sounds great. Just what we wanted

Great product, very helpful customer service and nothing was a problem

Very good service, came quickly and hi quality items. Thank you

Questions answered with good advice and goods dispatched on same day.

Quick delivery of replacement part needed.

The first choice was unavailable but the next one I ordered was in stock and was delivered the next day.
It was very well packaged the quality was very good and the instructions were spot on we are very happy with the door bell.

Chose first door bell but was out of stock they were very sorry offered us a full refund or choose another bell — we chose a slightly more expensive one at no extra cost and had it delivered next day
Packaged very well instructions very clear good quality
Would recommend this site

Service was good and delivery good but product and delivery a bit expensive for what it is, feels a bit cheap

Good service - although my original order was out of stock Jason suggested a good alternative and made sure it was delivered in time before my departure on holiday.

Fantastic handmade plinth with very clear instructions on how to pair with cordless bell. Worked immediately and all looks great.

Order item on 28 may still waiting on 5 of June

The product was great but more importantly the customer service when we needed help was first class.

Personal touch. The person who answered the phone very helpful when I had ordered incorrect item. All sorted very easily and they did what they said they would do. Impressive service

UPDATE - 15th May 2025:
5-stars: I have now upgraded my original 1-star rating to a 5-star rating, as Jason at DoorBellWorld pulled out all of the stops to get a replacement to me asap, once they had realised that I had not received my goods. As my carpenter went on holiday before the replacement could be fitted I will have to leave another update on the performance of the bell when it is eventually in situ. However, many thanks again to Jason at DoorBellWorld who sorted the matter out.

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Original Review 28.04.25 (below) which is now superseded by updated review (above):

1-star: I would love to rate DoorBellWorld on their service and product, but having ordered a Black Wind up Mechanical Doorbell and Black Round Bell Push with white/black Press button on the 28th April 2025, as of the 5th May I am still waiting for it to arrive.

This is despite the fact that DoorBellWorld sent me an email on the 29th April saying that they had despatched it via Royal Mail's 48hour Tracked Service. The link DoorBellWorld provided to the Royal Mail's tracking Service just shows the following message:

"We're expecting it - The sender has advised they have despatched your item to Royal Mail.
More information will be available once we have received your item and scanned it into our network".

So it appears that DoorBellWorld have either not even sent it to Royal Mail yet, or if they have, then the Royal Mail have lost it. Incompetence on a scale that only Barry and Paul Chuckle could match.

"To me, to me, to me", "To you, to you, to you"... Meanwhile my carpenter disappears on holiday on Thursday 9th May. Thanks DoorBellWorld and Royal Mail - together you make a great team!

Ray, Letchworth Garden City
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