Dooleys Furniture LtdReviews 

344
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered a copper table lamp to match 2 others (floor and table) that we had previously bought elsewhere. The lamp was absolutely fine but, unfortunately the colour of the shade (and therefore the lig... See more

Rated 3 out of 5 stars

Saw this on a friends face book page and she told me about your company ...compared your products with Wayfair and preferred the finish on your lamp and the price was better. Lamp arrived within speci... See more

Rated 5 out of 5 stars

Excellent service. We were offered free next day delivery, living in West Wales this is not commonplace especially with large heavy items. The price was considerably cheaper than other websites but... See more

Rated 5 out of 5 stars

We recently purchase a mirrored chest of draws from Dooleys furniture of which we are so pleased with. The quality is excellent, we were kept updated with delivery & they were delivered on time by a v... See more

Company details

  1. Furniture Store

Information provided by various external sources

White Furniture, Shabby Chic Furniture and Mirrored Furniture retailers. www.dooleysfurniture.com ----------------------------------------------------


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

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4.6

All reviews

(344)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and item!

Had to make a couple of calls to sort things out with a change of delivery and cancel one of the orders etc. and it was all sorted on Monday morning and delivered the following Friday. Will use again.

9 December 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service from Dooleys. Very simple. Ordered on-line Sunday evening, and products were delivered Weds morning. Also the products were very well packed. Would use again.

8 December 2016
Unprompted review
Rated 5 out of 5 stars

kitchen stools

Excellent service. Kept very well informed. Local delivery driver used who knew the area. Items were as ordered and are a very nice addition to our kitchen!

3 November 2016
Unprompted review
Rated 5 out of 5 stars

Excellent company

Really good communication, spent time discussing products, then prompt delivery and a pleasure to deal with.

14 October 2016
Unprompted review
Rated 3 out of 5 stars

Decent, very good product, but issues with Delivery.

the online experience was good. But the delivery side of things (which is a third party courier) was not so good. I was offered next day shipping, I got a tracking reference which said the item was out for delivery. I took the day off to wait for the delivery, but it never turned up. I tried to contact the delivery company (APC) and chat to a "human" but it was painful, sent round in the usual "scripted robots" which made sure you was sent on a merry go round to nowhere! .. the next day I stayed home again, new information was on the tracking system, said it was out for delivery again, but by 2pm nothing had arrived. I called Dooleys and they confirmed that my next door neighbor had taken the package... I had not left the premises all day, they didn't post a card through my door to say the parcel is with my neighbor, or even attempt to knock my door. Customer services for Dooley was great and the product was fantastic. Shame they use such a terrible Delivery Company, to be honest I don't think I will buy from them again as the Delivery company was so terrible and unreliable. wasted 2 days of Leave!

12 October 2016
Unprompted review
Dooleys Furniture Ltd logo

Reply from Dooleys Furniture Ltd

Hi Nicky,

We do of course apoligise for any inconvenience to you, on the behalf of our overnight delivery service.

We have been using this courier company for over 9 years and from our experience APC are still currently the best out there in the market. Normally they are very good and things go without a glitch - however of course sometimes things do go wrong although they are quite rare. If you have any further questions or are hesitating for any reason please do get in touch and we will try our up most to handle any possible situation.

Kind regards,

Dooley's Furniture

Rated 5 out of 5 stars

Copper floor lamp

The lamp needed putting together and was quite easy to do. Very happy with the new lamp.
Delivery was not as straight forward. Delivery company did not leave a card to say they'd tried and didn't leave it with a neighbour. Had to contact dooleys to ask for delivery contact. Dooleys were very helpful. Had to pick up the item from a depot 40mins drive away as they could not deliver when I would be in as I work full time!
Apart from delivery which was free a great product in pride of place in my room.

8 October 2016
Unprompted review
Rated 5 out of 5 stars

Apprehensive but great experience

I was apprehensive having read some reviews that our order would be wrong somehow.

But everything went smoothly, including the fact the front of our building was being dug up so all deliveries had to go to a hidden back entrance on a different road. I rung the office, they contacted the delivery company and the delivery man called me and all was delivered perfectly.

Very happy. Great item as wanted and works. Thanks

15 September 2016
Unprompted review
Rated 4 out of 5 stars

I'm in love with my lamp!

A week after placing and paying for my order I received an email saying that the item was out of stock, I was given the option to cancel and have a refund or wait for stock. I chose the latter and I am so glad I did!

My lamp is amazing and half the price of those seen elsewhere....I can't stop admiring it!

1 September 2016
Unprompted review
Rated 5 out of 5 stars

Real quality furniture for great value

I ordered two belgravia chic bedside tables from Dooleys and they were delivered quickly plus the quality was outstanding for the money I had paid. I would definitely recommend them and buy furniture from them again.

13 August 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Great company and service. Stools damaged during transit and they immediately replaced them within a matter of days which was very efficient.

22 June 2016
Unprompted review

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