Dooctor.ie Reviews 

120
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quick and efficient service, often getting prescriptions without delay or being seen by a doctor promptly. Reviewers frequently highlight the professionalism, friendliness, and helpfulness of the staff, including doctors and receptionists, contributing to a seamless experience for many. However, some customers expressed dissatisfaction with the service, describing it as shocking, unprofessional, or a waste of time, particularly with online consultations. Specific concerns include doctors being perceived as rude, uninterested, or lacking proper attention, and receptionists exhibiting unprofessional behavior or poor knowledge, leading to discomfort for some.

What people talk about most

Service

Consumers find service to be ambiguous, with some reviewers praising the efficiency and thoroughness, citing... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I attended the doctor.ie In swords co Dublin today , Dont get me wrong this is a good service , only I was left waiting almost 25 mins to see a doctor with no one in with them , Found the lady Indian... See more

Rated 2 out of 5 stars

Awful experience, booked my phone consultation for 10.15 after calling twice eventually got a call at 12.00. Doctor told me not to take the antibiotic for 2 more days despite having told him I had a... See more

Rated 5 out of 5 stars

First time using this service. Visited Abbeyfeale walk in clinic Thursday @ 7.15 pm .Seen by Dr .Hafiz Ali , prescription issued ; in and out 20 minutes. Consultation €40.00

Rated 5 out of 5 stars

Brilliant service. Used both walk-in clinic in Athlone and their online doctor at separate occasions. Both very quick and easy services and was able to collect my prescriptions straight away from my l... See more


Company details

  1. Medical Center
  2. Doctor
  3. Online Prescription Medication Vendor
  4. STD Clinic
  5. Travel Clinic
  6. Walk-In Clinic

Written by the company

Need to see a doctor today & cannot get an appointment? We are here to help you 7 days a week. No appointment or registration needed, just walk-in to any of our nearest clinic to you and you will be seen by one of our highly skilled providers! Or you can choose from comfort of your home or hotel to see our doctor online. Our online prescription service is available all the time and your medication will be sent to your pharmacy on the same day! Affordable & convenient healthcare in Ireland. Visit our website www.dooctor.ie for more information.


Contact info

3.2

Average

TrustScore 3 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.2

All reviews

(120)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

This is a fantastic service to be able to access. While on a visit to Kerry , I felt very unwell, suspected I had a chest infection . I was seen promptly and the doctor was very professional and thorough. Made sure he checked my medical history before prescribing medication which was emailed to the late opening chemist . Such good value for €35. Wish this service existed in Dublin where a gp appointment in many practices is by appointment only and can take a few weeks. Excellent service for routine illnesses especially and I suspect could reduce numbers presenting to a&e in hospitals if used more.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service with very warm and…

Amazing service with very warm and welcoming reception staff. One lady in particular Pauline had me smiling as sick as I was. The doctor is quick and the service is fast. Do get in early if you can and you're seen almost immediately

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Would highly recommend, brought my 14yr old , you can just walk in & you register. Receptionist is lovely, doctor was lovely sent the prescription to whatever chemist I wanted it to go too. No issues & very quick service.

13 December 2023
Unprompted review
Rated 4 out of 5 stars

The doctor was fabulous

The doctor was fabulous! Listened to me, didn’t rush, did a full assessment and gave me prescription which was emailed directly to my pharmacy. Sick cert was printed and given to me on the spot. So pleasant and would highly recommend! Impossible to get an appointment with my regular Gp these days so it’s great to have this professional service on our doorstep! I only gave 4 stars instead of 5 because it was very busy and there was a long wait!

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service for everday…

Excellent service for everday illnesses. Especially as its so hard to get an appointment with your own gp these days. Very professional and personable service. The receptionist in Limerick is a gem and nothing is too much trouble. Would absolutely recommend this clinic

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Worst ever

Not worth the money
I have ear infection and upper stomach problem
Went 2 times to Ennis clinic but the ear infection is stil there.
For my stomach, they asked me to send in stool and blood sample. I waited for a month and didnt hear from them.
And when I called back, they said I had to send in another sample again without explaining the reason why.
Worst thing ever!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I find both the Limerick and Ennis Doctors excellent. Thorough and cheerful!

2 November 2023
Unprompted review
Dooctor.ie logo

Reply from Dooctor.ie

Hi,

Thank you for your comments! We are very grateful that you have shared your valuable experience about our services with us. Your opinion is always important for us.

Kind regards,
Dooctor.ie

Rated 5 out of 5 stars

Great Service, warm manner, very grateful

Both Pauline in reception and Dr. Farah, were warm, efficient and helpful. It was great to be seen and get a prescription when I really need. Brilliant Service, very thankful.

28 October 2023
Unprompted review
Dooctor.ie logo

Reply from Dooctor.ie

Hi,

Thank you for your comments! We are very grateful that you have shared your valuable experience about our services with us. Your opinion is always important for us.

Kind regards,
Dooctor.ie

Rated 5 out of 5 stars

Very good service

28 October 2023
Dooctor.ie logo

Reply from Dooctor.ie

Hi,

Thank you for your comments! We are very grateful that you have shared your valuable experience about our services with us. Your opinion is always important for us.

Kind regards,
Dooctor.ie

Rated 5 out of 5 stars

Brilliant service

Submitted request online and had prescription back in an hour. Fantastic

24 October 2023
Unprompted review
Dooctor.ie logo

Reply from Dooctor.ie

Hi Paula. Thanks for your feedback. It will be helpful for us

Rated 5 out of 5 stars

The doctor didn't treat me like “just another patient,” and I appreciate that.

I wish to express my deep appreciation for the wonderful care I received at Dooctor.ie Athlone, The doctor was absolutely fantastic, professional, caring and outstanding.

4 October 2023
Unprompted review
Dooctor.ie logo

Reply from Dooctor.ie

Dear Chanchala,

Thank you for your comments! We are very grateful that you have shared your valuable experience about our services with us. Your opinion is always important for us.

Kind regards,
Dooctor.ie

Rated 5 out of 5 stars

A1 service for Limerick

I was pleasantly greeted and initially dealt with by the friendly receptionist. I was seen by the doctor within about 10 mins after my arrival. The doctor was professional, attentive and spent the time to talk to me and fully investigate my health concerns. I would highly recommend this service and I will most definitely be returning should the need ever arise. Thank you

30 August 2023
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, seen quickly, and the doctors care about listening to what brought you in - instead of instant diagnosis. Never feel rushed.
Great place!

29 August 2023
Unprompted review
Dooctor.ie logo

Reply from Dooctor.ie

Hello Yvonne,
Thank you for the review, we appreicate the feedback.
Kind Regards
Dooctor.ie

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