Dooctor.ie - Tralee Reviews 14

I am extremely disappointed with the level of care and professionalism I received from this practice.

During a visit, the nurse attempted to take my blood three times unsuccessfully and eventually had to call a doctor for assistance. The doctor offered no practical help, even though it was clear the nurse was fairly new, which left me feeling uncomfortable and poorly cared for.

Shortly after this appointment, the practice closed permanently without any notice to patients. Some time later, I managed to speak with a doctor by phone regarding the stress I was experiencing due to work, and I was advised to take sick leave. I followed this medical advice and went on leave.

When I later requested a routine extension of my medical certificate for stress leave, I was told it could not be issued without a physical examination. However, the nearest available practice is now two hours away, making this requirement unreasonable given the circumstances and my condition. It is also unusual to require a physical check for stress-related leave, especially when continuity of care was disrupted by the practice’s closure.

Despite having a call scheduled to discuss this further, no call ever took place, and my follow-up messages have gone unanswered. I feel there has been a complete lack of communication, support, and duty of care throughout this process.

Overall, a very frustrating and disappointing experience.

Scam! Very unprofessional and poor behavior of Dr.Sally, very bad knowledge and not having proper experience at all. i wouldn't recommend them absolutely to nobody! Stay away as much as you can, there are so many better local Irish doctors in the town. You will just waste your money.

Lovely secretary and was seen very promptly by an excellent Dr. Very caring and great treatment!!

First time visitor in Tralee. Excellent service. Quick and efficient. Very friendly receptionist and doctor was brilliant.

Fantastic service wonderful doctor who had patience took her time and made me feel really relaxed while also reassuring me as I felt very unwell
Will definitely return . Great out of hours service .

Visited this morning, was in and out in approx 15 mins. Prescription sent to chemist. The doctor was a lovely lady. Sindy in reception also lovely. Would highly recommend.

Prompt, friendly service from both the receptionist and Doctor on call. No preemptive phone calls. Just walk in. Excellent

The Doctor there is very competent and professional. The receptionist was kind and welcoming.

Receptionist and doctor were excellent. Doctor Hafiz Ali knew what was wrong straight away and prescribed me the appropriate medications.
It was great to be able to walk in without an appointment and be seen so promptly. I’d recommend them!

Absolutely brilliant service - Tralee
I was so pleased with the service I received, they went above and beyond to help me.
The receptionist was a delight to deal with and the doctors really helped me with my situation.

I had a very good experience in visiting doctor.ie this morning Saturday 23rd April. The doctor I met was professional and pleasant. My experience there would lead me to recommend the practice
Eddie

I was unsure at first about this service but I was so wrong. I was in a lot of pain and couldn't get an appointment until after the St.Patricks Day bank holiday. These guys came to the rescue and saved me from being in a lot of pain. Quick and easy, straight forward service and I had my prescription within the hour of filling out the online form. Thank you so much for having this service available at all times when it's needed most.

Receptionist was lovely. Seen really quickly. Great to have access to a GP at the weekend.

This is a fantastic service to be able to access. While on a visit to Kerry , I felt very unwell, suspected I had a chest infection . I was seen promptly and the doctor was very professional and thorough. Made sure he checked my medical history before prescribing medication which was emailed to the late opening chemist . Such good value for €35. Wish this service existed in Dublin where a gp appointment in many practices is by appointment only and can take a few weeks. Excellent service for routine illnesses especially and I suspect could reduce numbers presenting to a&e in hospitals if used more.