DoneDeal.ie Reviews 

1,198
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 980 reviews, reviewers had a great experience with this company. Customers frequently praise the platform's ease of use and navigation, whether through the app or website, for both buying and selling. Many appreciate the extensive selection available, making it a reliable place to find what they need and successfully complete transactions. However, some customers also noted concerns regarding pricing, finding the cost of placing ads to be very expensive. A few other people also felt that the platform had issues with unreliable listings, raising safety concerns. Additionally, some reviewers experienced technical problems with the app, such as difficulties with editing ads or slow loading times.

What people talk about most

Website

Clients share ambiguous opinions on the website, with some reviewers praising it as a fantastic and very... See more

User experience

Customers generally express satisfaction with the user experience, finding the app fantastic, easy to use,... See more

Product

Consumers find product experiences to be ambiguous, with some expressing satisfaction with their purchases,... See more

Price

Reviewers highlight negative aspects of price, with many finding the cost of advertising to be excessively... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising its ease of use, reliability, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more

Company replied

Rated 4 out of 5 stars

Great choice , great savings !...but still a few ridiculously priced ads eg.. €1 for a Ford Focus etc!!

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(1,198)

934 reviews in the last 12 months

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Rated 5 out of 5 stars

Very

Very good no issues

20 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 1 out of 5 stars

I asked to see the lowest priced car…

I asked to see the lowest priced car and I was shown nothing but sponsored ads (presumably people who have paid you) and cars from another country. I will stick to Carzone, who actually show what I ask for. I feel like I just see essentially SPAM when I’m on your site.

19 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear the search experience let you down — you should be seeing what you asked for, not just sponsored results.

We'll make sure this feedback gets to the right team. In the meantime, if you use the filters to set a price range and location it can help cut through the noise. If you're still not getting what you need, drop us a line at hello@donedeal.ie and we'll take a look.

Rated 5 out of 5 stars

Very easy to use

Very easy to use

17 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 1 out of 5 stars

The only replies I got were fraudulent

The only replies I got were fraudulent. Example, Who looks to courier a cheap bike from Northern Ireland to Guam ffs!...

12 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear that — dealing with scammers is frustrating and we completely understand why it knocks your confidence in the platform.

Unfortunately bad actors exist on any open marketplace, but they're very much the minority. Please report any suspicious messages directly through the app so our team can act on them.

If you're selling a vehicle, looking at enquiries from Trusted Dealers can also help filter out the noise. We're at hello@donedeal.ie if you need any help.

Rated 2 out of 5 stars

Web site needs servicing in the area of…

Web site needs servicing in the area of privacy. No scrolling, so can't select privacy settings.

16 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for flagging this — not being able to manage your privacy settings properly isn't good enough. We'll make sure this gets to the right team.

In the meantime, please get in touch at hello@donedeal.ie and we'll do our best to help you sort it.

Rated 5 out of 5 stars

Reliable

Reliable. Quick and fast. Very effective

15 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 1 out of 5 stars

None existent customer service

Non existent customer service, and prices are very expensive compared to other platforms
Avoid

15 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Sorry to hear this — our team are available Monday to Friday with an average response time of about 2-3 hours, if you haven't already received a reply, please respond to the request for information I've sent you through Trustpilot.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

Rated 5 out of 5 stars

I use Done deal quite a lot for both…

I use Done deal quite a lot for both selling and buying. The app is easy to use and very reliable. I am a very satisfied user and highly recommend it.

15 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 3 out of 5 stars

I haven’t been long enough on

I haven’t been long enough on, to experience anything yet

14 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for getting started with DoneDeal! If you need any help finding your feet, don't hesitate to reach out at hello@donedeal.ie — we're happy to help. Hope you find exactly what you're looking for.

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