Donbet | Best Online Casino Reviews 3,141

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for its ease of use, clear navigation, and overall excellent design. Many people appreciate the wide selection of games available, finding them enjoyable and engaging, with some specifically noting the fairness of the games and the quality of the sports book. The process of making deposits is often described as simple, and many users report quick payouts and efficient withdrawals. However, some customers also noted issues with payments, with a few experiencing delays in withdrawals or difficulties with the verification process. Some reviewers were not happy with the customer service, mentioning slow responses or unhelpful interactions, particularly when trying to resolve payment-related problems.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation.... See more

Payment

Clients share ambiguous opinions on payment. While some customers report fast payouts, quick withdrawals, and... See more

Product

Reviewers mention positive feedback about product. Many customers appreciate the good selection of games,... See more

User experience

Users describe positive interactions with the user experience. Many customers enjoy playing on the platform,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support as efficient,... See more

Based on these reviews

Rated 4 out of 5 stars

I enjoy playing this casino. The games are fair, the sports book is great and withdrawals are quick enough. Overall a good casino to play on. Support is available and they are always helpful.

Rated 4 out of 5 stars

A great selection of games. Not seen weekly free spins yet though for deposits unless they are wagered and it’s a bit complicated to put horseracing bets on but it’s great that they offer that. So far... See more

Rated 4 out of 5 stars

Quick payouts and large amounts for small stakes. Would like more free bets and bonus’s as rarely get them even when depositing big amounts


Company details

  1. Online Casino or Bookmaker

Written by the company

Donbet: A trendy online casino with a mafia concept. provides a wide selection of games, attractive promos, and safe banking choices, including cryptocurrency. Feel the excitement now.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a follow up review concerningdonbet…Donbet

This is a follow up review concerning Donbet who think it’s funny and bit if of a game. Nothing funny about taking money away from people who have won it fairly . Why do I say it if a game , why would you send someone an e mail almost every day since I wrote the first review earlier this eeek. These e mails are asking me to change my review because they say they have paid the transaction from there end. Went to the bank day after the review to see if they had in fact paid and the problem was my bank. The cashier was shown the transactions and had s good look through my details and account. He informed me there had never been anything sent to them and in no way could it get lost in the system. All this I already knew but thought I’d check it out. So to you at Donbet not only do you not payout you string people along with your games. Donbet has a lot of good games to play and some good payouts , pity you don’t get them. Keep well away from this casino like I should have done. No doubt there will be a reply with more fabrications , give it a rest. Boring now

13 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

We once again sincerely apologize for any inconvenience caused.

As confirmed by our Payments Team in previous communications with you, the transfer has been processed from our side, and all available proof of the sent transaction has been provided to you.

If you have any further questions or would like us to re-share the confirmation details, please feel free to reach out to our support team back.

Rated 1 out of 5 stars

I sent £20 via bank transfer

I sent £20 via bank transfer. Hasn't reached my account and no words from customer support. Now I have to phone my bank and report this. First time this has happened to me ever.

13 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

Firstly, we apologize for any inconvenience.

Please note that bank transfers can take up to 3 working days to fully process.

We kindly ask that you update your review if you’ve received your funds in the meantime. If not, please reach out to our Payments Team at payments@donbet.com so they can assist you further and investigate the issue.

Thank you for your patience.

Rated 1 out of 5 stars

Avoid

Unlicensed casino in the UK. Guys avoid them. I’m registered on Gamstop and they still let me to deposit money. Avoid. They are scammers!!

8 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

Full information about our website and any programs we may be affiliated with can be found in the footer section of our platform.

If you are experiencing any issues or have concerns regarding your account, please reach out to our support team at support@donbet.com.

Rated 1 out of 5 stars

Absolutely awful website

Absolutely awful website, the list of complaints is endless, you have been warned

8 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

We are very sorry to hear about your experience. We truly value feedback from our users, and it would be greatly appreciated if you could highlight the specific areas where you think we can improve. Your input will help us make the platform better for everyone.

Thank you for taking the time to share your thoughts.

Rated 1 out of 5 stars

Free bet does not work

Free bet does not work. Onto customer service but no live agent. Could be one to avoid ?

8 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

We are sorry to hear about your experience. Please note that our live chat may not always be available due to high traffic, which can occasionally cause delays in connecting with a live agent.

We are also sorry to hear that your free bet is not working. To help resolve this as quickly as possible, could you please contact our support team at support@donbet.com? Our team will review your case and assist you further.

Thank you for your patience.

Rated 1 out of 5 stars

Do not use this site, scammers on out for money

All positive reviews are clearly AI or from site itself.
Do not use this site, they are scammers. There are plenty of reputable sites to use.
I bet behind someone on blackjack, had 20 against a 6 and the guy doubles, costing me double my bet to sacrifice for a guaranteed loss. After the hand the player was laughing in the chat, after deliberately costing me £50. Site has been no help (as expected) “everything has settled accordingly” clearly a complete and utter scam, the player was clearly trying to sabotage the bets. Apparently was investigated and everything was legit? It just shows that after £3000 of deposits they can’t return £50 which was clearly manipulated to lose and I am beginning to believe this was one of their colleagues. Bonuses have 45x wagering for sports. Sites like this should be illegal, have no legal licence or 3rd party disputes. Advisers will cut you off chat and won’t escalate anything, try at every turn to cut you off escalating anything because all they want is your money and won’t seek to help you with anything. Truly the worst site i have ever used in terms of gambling. Not even hiding the fact they’re scammers. After one interaction you’ll see you should have never used their business at all. I will do everything I can to defer everyone I know from this site they will steal your money and pay you nothing.
I asked them about licence “please see our terms and conditions” they just send you in circles without giving you any actual information about their site. Clearly illegally operating in a different country. You can see other reviewers have their username in the posts, clearly because they’ve been offered a bonus to post these lying reviews.
This should be illegal as it’s clear manipulation into getting peoples money when they can’t be trusted.
To top this off they will sell your information as well as steal your money. I have received texts, emails all with Donbet within the information from all different sources. Everything about this site is illegal, please don’t trust them with your money you will regret it as I come to have.
“ We operate as a legitimate gaming platform and follow strict internal policies and regulatory requirements.”
Bet they will copy and paste this in response to this review. If it’s true they will provide who their licence is with and their 3rd party disputes company (as required by the law). They preach transparency and fairness yet will not seek to help you in anyway and only care about how much money they can gain from you.
My issue was clearly manipulated by another customer to waste my money on their site, not only that they allowed a double to basically steal double my money deliberately, and of course they won’t help because they’re happy to accept the stolen money. Any other normal casino would see how messed up that is and return the funds. He was laughing about it in the chat after doing it, clearly showing it was deliberately as costing all the people tying behind the hands money deliberately. 100% a scamming site that will do/say anything up to “because we said and our word is final as per terms and conditions” please do not use this site. It’s clear from the previous reviews that the positive ones are manipulated which basically sums up the site.

8 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

Thank you for sharing your concerns. We would like to address the topics you’ve mentioned and clarify.

Starting with the “Bet Behind” option in blackjack: this feature allows you to follow another player’s hand automatically. It’s important to understand that this does not guarantee a winning strategy. The outcome depends entirely on the decisions of the player you are betting behind and the random dealing of the cards.

This is standard across almost all providers and is part of how the Bet Behind option works.

We also want to strictly underline that the actions of other players cannot be associated with or controlled by provider themselves or our platform.

Regarding your other concerns, we operate under an international gaming license and follow all relevant regulations. Every review posted on platforms like Trustpilot reflects honest user experiences, and no reviews are manipulated by us. Any relevant information will be findable on our site.

Finally, as your funds have been fully wagered and the option you used is a legitimate feature of a legitimate provider's game, we cannot issue refunds for outcomes resulting from your own decisions or gameplay under these options.

Rated 3 out of 5 stars

Donbet has plenty of game selection…

Donbet has plenty of game selection from slots to live casinoand sports bets, have deposited a few times but still waiting for decent win to see how withdrawal process it and then hopefully it be one I use regularly

8 March 2026
Unprompted review
Rated 5 out of 5 stars

I love donbet, so many opptunites

I love donbet, because my friend simon Ljungberg showed me this awesome casino, so many choices and markets, use to be on bet365, but they can pack there bags. i closed my acc there.

but thumps of the team behind Donbet - Best online casino // for a real

7 March 2026
Unprompted review
Rated 1 out of 5 stars

DONBET.IO

DONBET.IO
terrible ,i dont want to say much i would say go play the lucky streak live roulette from portomaso or oracle you will find out what kind of casino you playing.
lagging ,no userinterface very bad ,no list of winning nummer poor statistics lay out .and the endless losing bets .no randomness at all only repeat numbers but if you try to bet on them they go dead .repeats only on losing numbers never a second win .always after losing 10 up to 20 spins and your balance is about to hit zero you get last bet win to keep you at play and make you feel comfortable .total scam .i think the games are pirated because the interface is way different from original tables from lucky streak .trying to close my acount i get an bonus offerto keep me playing.so you know what kind of peopld you dealing.if the people are bad be assured the games are not better .what a terrible experience .i would never play at such a cheap casino it is the regulation in my country that let people flee to such cheap casinos and get scammed .
they offer you spins to write a good comment on trustpilot so most of good revieuws are done by gambling addicts who sell them mother for money .stay away .just look at the domain IO THAT TELLS ALOT .no license no audits just grabbing money illegaly .the com site is blocked in my country so they moved to IO with a mirror site .you all should report this to local regulated market to block this site too.they ask for documents as identification ?for what ?they dont have a license ,they use this to delay your payments and hope you lose if again .
Do not touch !!!

6 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Greetings,

We are sorry that your experience did not meet your expectations. However, we have already provided full information regarding your account activity, our company, and the products you played.

The games mentioned are provided by certified third-party providers and operate independently. As a platform, we do not influence or manipulate game outcomes.

We confirm your account has been closed per your request.

We also kindly ask you not to spread misinformation. For full transparency, we advise readers to review our previous reply to your initial review, where these points were already addressed.

Rated 5 out of 5 stars

I recently tried Donbet and the overall…

I recently tried Donbet and the overall experience has been positive. The site is easy to navigate and setting up an account was quick. Deposits were straightforward and the interface is clean both on desktop and mobile.

I also liked the range of games available, especially the slots. Everything loads quickly and the layout makes it simple to find what you are looking for.

Customer support responded reasonably quickly when I had a question, which is always reassuring.

So far it has been a smooth experience and I would recommend giving Donbet a try if you enjoy online casino games.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Even though I am on gamstop this casino…

Even though I am on gamstop this casino allowed me to deposit £1700 now not replying to emails regarding thos matter I have contacted on that exact email amd had no reply stay clear of this site

3 March 2026
Unprompted review
Donbet | Best Online Casino logo

Reply from Donbet | Best Online Casino

Hello,

We apologize for any inconvenience, however, we are not associated with programs like such. Kindly reach out to our support team at support@donbet.com and let them know your request associated with your account.

If you have not received a response yet, it may indicate that your messages were not submitted correctly. Please ensure you contact us properly so our support team can assist you accordingly.

Rated 3 out of 5 stars

Good start

I like the flow of the slot games
Really smooth and fair
Have not withdrawn anything yet but good experience so far

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Brilliant casino.

Absolutely Brilliant casino.. 100% pay out within 24hrs, fantastic odds of winning, very helpful staff, in fact I actually think im up on the deal as regards winning and ive been playing Donbet for months... no complaints what so ever.. great games, great fun, and ive played a few crap online casinos but this casino is fantastic, don't take my word for it.. TRYBIT!!!@

3 March 2026
Unprompted review

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