www.domli.co.uk Reviews 

1,559
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 505 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including worktops, tables, and shelves, often highlighting the beautiful wood and excellent craftsmanship. The delivery service is frequently commended for its speed, efficiency, and careful packaging, ensuring items arrive in good condition. Many people express satisfaction with the overall service, noting the ease of ordering and the helpfulness of the staff. However, some customers experienced issues with delivery, including delays, items arriving damaged, or problems with the courier service. A few reviewers also mentioned receiving incomplete orders or having difficulty with communication regarding delivery updates.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, frequently praising the high quality of products,... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many items... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering system and clear... See more

Service

People report positive experiences with service, often highlighting excellent communication, quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm... See more

Rated 5 out of 5 stars

I have bought several items now from Domil and all have been excellent. I’ve had oak worktops, table top and bench top, all of which have been lovely, good quality wood. The delivery company didn’t de... See more

Rated 5 out of 5 stars

The delivery was cancelled because the courier said they hadn't received the worktops. No info about when they will be delivered. Disappointed as I was hoping to get them in tomorrow. Since my fi... See more

Company replied

Rated 5 out of 5 stars

I ordered a bespoke circular table with cast iron base. I had various emails with staff about details required and each time they were super helpful. When my table arrived it was very well packaged. I... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,559)

481 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products

Great products, and when an item was missing from my delivery, they sent it again next day delivery. Cant fault the customer service as well as the oak shelves I bought

27 March 2026
Rated 5 out of 5 stars

Great support and service

Contacted them to see if they could fulfill a bespoke order and they were amazingly obliging and helpful. Really prompt responses as I went back and forth via email. Arrived in perfect condition to my specifications.

Very pleased, would definitely use them again.

25 March 2026
Rated 5 out of 5 stars

Really good quality desk

Really good quality desk and at a very reasonable price. Easy to put together although like others I added washers to the supplied fixings. Very pleased with this desk and would buy again.

23 March 2026
Rated 5 out of 5 stars

Great solid table

Great price for a solid wood table. Looks great and the mechanism to extend it is solid and good quality. Already had a lot of compliments about it. Arrived well packaged and delivered into my kitchen no issues.

23 March 2026
Rated 4 out of 5 stars

Almost perfect…

A couple of small imperfections on the top of the desk(chip between 2 of the pieces that make the topface of the desk and a small bit off wood pulling away aswell.). The need for a sand and refinish brings this down from 5*. The wood looks fantastic and it seems really well built, i would certainly buy from domli again but i wouldn't call what arrived at my door a finished product. Budget in a tub of nice wood oil, a few sheets of sandpaper + a few hours of time and you will have yourself a really beautiful study desk.

30 March 2026
Rated 4 out of 5 stars

Great Desktop Product

Order Charcoal Desktop (210 x 100) which was delivered within 2-3 days of order and delivery team were fantastic.

Product itself looks amazing as was looking for a large desk top from my home office set-up of printer and 2 monitor with room to scribble.

Small not of disappointment is small knot in wood and only noticed once desk built but is character of wood and hoping is polished level over time.

Would recommend both Domli and the product.

23 March 2026
Rated 3 out of 5 stars

Delivery awful

3 stars as the shelve is really nice, however delivery was terrible. Delivery driver took shelve to wrong address which meant the person I had booked in to do work for us & put up shelves couldn’t do it. Couldn’t then get it delivered for another 4 days because pf Easter. I called the delivery company 2 minutes after the driver uploaded a picture of the wrong door. He was still in the area and was told to come back to the correct house but didn’t. Hence waiting from Tuesday to Saturday to finally get the shelve.

23 March 2026
Rated 4 out of 5 stars

Very good product at a reasonable price…

Very good product at a reasonable price everything as expected. The one thing that was a bit unsettling was the delivery came in 3 parts. First a 3 metre length of oak worktop. I worried that the other things were lost. Then 2x 3 metre oak splashbacks 2 days later. Then when I'd given up hope of tracking down number 3 the osmo oil arrived by the same delivery company after 2 more days. However I liked the early delivery time for the main worktop because you don't have to wait in all day and everything arrived safely after all. I would definitely use Domli again

20 March 2026

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