Roy Casino | Only For Trustpilot Online Casino Reviews 

My account balance didnt update after I put money in yesterday. Live chat told me to wait 24 hours but other sites process instantly. Not impressed.

Cashed out 320 dollars and only received half. Second payment took forever and there was zero communication about why it was split in the first place.

Had to provide my national ID for verification. They processed it fine. Then out of nowhere they requested the exact same ID again. Waste of time and frustrating.

Made a 75 euro deposit expecting the advertised 30 euro cashback. Wallet only went up by 8 euros after the bonus. Multiple support interactions and still no proper explanation of where the money went.

Contacted live support around midnight on a Friday. Queue position said 18 but then the chat window just closed while I was typing my issue.

They wanted my passport for verification. I sent it. Then after a few days they came back asking for passport verification again like the first request never happened.

Just deposited and the funds went through successfully according to my bank. The wallet here shows zero change, which is frankly confusing.

The cashback bonus didnt arrive as advertised, was short by about fifteen pounds. They keep pointing to terms and conditions instead of actually fixing the amount.

The promotion said 20 percent cashback. I calculated it carefully and should have received 85 euros. Got 52 instead and their chat team just kept repeating the same response without addressing my numbers.

The chat support queue on Sunday was absolutely mad. 30+ people waiting and I gave up after an hour. Seems like they don't staff it properly for weekends.

Added money through PayPal and got a confirmation email immediately. The cashier screen though shows a different amount than what actually went in. Nothing makes sense tbh.

The welcome verification email simply never came through. Been back and forth with support for two days and they have no idea where it went or why.

Tried withdrawing my balance and it split the payout automatically. Support couldnt even tell me why it happened or when the second part arrives.

Had to send my driving license and address proof for verification. They confirmed everything. Two days later I get a notification that identity verification is required and need to upload the same documents once more.

Deposited 100 on Monday and the cashback offer showed 40 back guaranteed. Only 16 arrived by Wednesday and support wouldnt give me a proper breakdown of the calculation.

The offer said I had until the following Tuesday to use my bonus. I checked Monday and the money was no longer there. Their support team couldn't explain the discrepancy between the email and what actually happened.