Dome Tours Reviews 106

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had an excellent experience booking my trip with Dome Travel. They were incredibly knowledgeable, attentive, and genuinely invested in making sure my trip was smooth and memorable. What stood... See more

Rated 5 out of 5 stars

Alhumdulillah , dome tour has made our Hajj experience way better than expected. There were guides in every step. Reminder everyday to prepare us for the next day. Facilities everything so that we can... See more

Rated 5 out of 5 stars

DT made our ‘once in a lifetime’ experience of Hajj truly flawless. Logistically there in the blessed lands of Makkah and Medina, Mina, Arafat & Muzdalifa - our guides always made decisions which were... See more

Rated 5 out of 5 stars

Alhamdolillah after 3 years Allah called us for Hajj in 2023.It was His blessing that we had Dome Tours guides with us in this blessed journey. Their coordination, time management,clear communication... See more

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Dome Tours’ story began with the above question! For us, there was only one answer. We needed to create a community. And that is exactly what we have been doing since our beginning in 2002. Almost 20 years on and we are still building global bonds of brother and sisterhood by providing excellence every step of the way for Hajj and Umrah. Our core ethos of khidma (service) underpins everything we do. And we guarantee that all of our customers’ needs will be comfortably met, their expectations exceeded and their goals before the start of the journey, accomplished. We push ourselves to go above and beyond what is expected of us, paying attention to the little details that are often missed. For example, all of our Hajj pilgrims are given our Hajj Essentials Collection, which are travel-friendly and functional items, such as an instant cooling towel, pain alleviating cream, a Tawaf friendly umbrella, and much more… We also ensure that our pilgrims are accompanied by doctors and scholars to tend to every health need and question. These facilities are just one of the ways we help to ease the strenuous journey to Makkah and Madinah as much as possible. As of today, we have served over 20,000 pilgrims And have established ourselves as a leading tour operator in the industry, winning multiple awards along the way. However, our greatest fulfilment comes from hearing how we have helped transform people’s lives and reconnected them with their faith. Alongside the spiritual sites of Makkah and Madinah, we also offer holidays to the most stunning, adventurous and relaxing global destinations. From the dreamy coastlines of Jordan to the bustling bazaars of Egypt, we have covered all grounds to bring people’s travel dreams to reality. Our packages don’t just come off the shelf We understand every person is different and that is why Dome Tours offers unique, tailor-made packages aimed not only at individuals but families, businesses and organisations. Through the spirit of a community, we aspire to help Muslims please their Creator, while building lifelong bonds between one another. Hajj and Umrah should leave everyone feeling transformed, and for years we have been building the right environment to accomplish this. Accreditations IATA Approved Agency ATOL (Air Travel Organisers License) granted by the Civil Aviation Authority ABTA (Association of British Travel Agents) Approved Hajj Ministry Agent


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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Rated 3 out of 5 stars

Excellent guides but poor organisation.

The guides were excellent, very helpful and informative. However, I have two complaints:
Firstly the food provided at Arafat and Muzdalifa was poor.
Secondly the company should have provided transport from Muzdalifa to Mina to Jamarat to Mecca.
To expect elderly people to walk five and a half hours in 45 degrees centigrade heat is very unreasonable. Especially as we paid £13,000 each for our package!

29 June 2023
Unprompted review
Rated 5 out of 5 stars

The most amazing Hajj experience ever

The most amazing Hajj experience ever, organised and run by a fantastic team. The Dome Tours team are experienced, organised, compassionate, and good humoured. They facilitated a smooth journey throughout the Hajj, with the guidance of experienced Shuyukh, who led prayers, duaas, and gave fascinating historical talks during walking tours. Was in good hands throughout the duration of the journey, with a team who kept us safe, well-informed, and guided us to perform the Nusuk correctly. Did not want to leave, and would go back on any trip with Dome Tours in a heartbeat!

6 July 2023
Unprompted review
Rated 5 out of 5 stars

10 Day Hajj Package

I just returned from a 10 day Hajj package and what can I say other than WOW! Dome Tours went above and beyond to support myself and fellow Hajjis on this once in a lifetime opportunity. The support and guidance before, during and even after this journey really was amazing. They are with you every step of the way and give you the confidence that everything is being handled, allowing you to concentrate on the Hajj rights and of course building your relationship with Allah. Thank you to everyone involved, especially brothers Abdul Wahid, Mohammad Sibai and Abdul Rehan Loutfi. Also thank you to brother Shahed who accompanied myself and a small group for Umrah, it was an unforgettable moment. Thank you again to Dome Tours, if you are looking for a company to assist in facilitating your journey for Hajj or Umrah, this is the team you are looking for! Just be sure to make note of the correct bus number (inside joke!)

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 23

Hajj 23 - despite there being many changes to the booking and management of Hajj 23, I cannot fault any aspect of the work undertaken by DT. The admin by Ibrar bhai through to the knowledge, kindness and support of all the guides was nothing short of perfect. The mini very succinct lectures throughout the process allowed you to understand every aspect of the Hajj rituals and why they were being performed. The Ziyarats were amazing and ARH's analogies to real life did make me giggle on many occasions.
I am looking forward to undertaking Umrah with DT Insha Allah in the coming year. Thanks you for making my Hajj truly memorable. JZK

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Great experience of Hajj and Umrah

It was a wonderful experience and dome tours well coordinated and well planned it. It was a big task to coordinate so many people for Hajj and Umrah. They were always available for help and support if needed but any of the group member. Communication was great. I personally had issues with my visa and flights and they sorted out that in timely fashion.
Guides were always available, even they phoned individual on their room extension to alert them for coach transfers. Arrangements at the Minhaj camp were great. Those regular reminders after each prayer were fantastic.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Hajj experience!

Amazing Hajj experience with the group, they are well organised and we’re very accommodating despite Hajj ministry having restrictions.
Would recommend to anyone to choose them as your Umrah and Hajj guides. Fantastic is one word to describe them. ARH is very knowledgeable and his walk arounds were very informative and interesting.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic..

Absolutely fantastic... Sheikh Rahman is a very clever man.. well educated..our journey to Hajj2023 was perfect. From the beginning to the end we were very well looked after. Any questions were answered promptly. Very polite and funny..they were well organised. Plus they have 25yrs experience..🙏

19 June 2023
Unprompted review
Rated 4 out of 5 stars

Alhamdulilah full journey was brilliant…

Alhamdulilah full journey was brilliant only on Wednesday ( the first day of Jamaraat) it could have guided better as we misunderstand and followed the wrong group from Dhyooful Bait ( American group going to Mina) so end up not going to Haram … Tawafe Ziyaara delayed till Friday . there should be more visible signs for people to recognise their group and guide .

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023 with Dome Tours

Alhamdulillah we had excellent time during our Hajj with Dome Tours.
From the beginning to end, Dome Tours had kept us informed in advance and were very well organised.
I would like to thank brother Abdul Rehman and DT team including Sheikhs for such memorable experience

24 June 2023
Unprompted review
Rated 5 out of 5 stars

They take care of every little detail and support your religious, practical, even emotional (!) and travel needs

Dome Tours have got it right every time. Alhamdulillah, May Allah continue to make them strive and give people the best service possible. They care care of things we could not even imagine. Transfers can be a stressful experience during hajj/umrah yet these are taken care of with a coach service. They have helped taken care of things like lost baggage which is not even their responsibility! They will always remind you of the Deen and answer any Fiqh questions so you are able to complete your Hajj/ Umrah in confidence and remind you of what you are there for. Sheikh Abdel Rahman has a wonderful team where every staff member gives their full effort all the time. They really fulfil their pledge of serving the guests of Allah- we feel very humbled and extremely honoured to be called by Allah and blessed to have a team like Dome look after us throughout. We have travelled with them for Umrah previously and again lucky enough to have them as our guides in Hajj 2023- truly blessed because the process was so different this year - but Alhamdulillah went really smoothly. Thank you so much for your hard work, may Allah reward you all in abundance. I would choose them again and again, May Allah help them with all their goals. Thanks- Shahnaj

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Just returned from Hajj with Dome…

Just returned from Hajj with Dome Tours, Alhumdulillah. I would definitely recommend them. They go above and beyond to give you an experience to remember and make things easy for you. The walking tours in Makkah and Madinah by Abdel Rahman Helbawi and our guide Zubeir Alvi were one of our favourite parts. Glad to have discovered Dome Tours.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

DT - Hajj Experience

Dome Tours is a very organised and helpful company going above and beyond to ensure you have a great experience. I have just come back from Hajj and Alhamdulillah had a wonderful experience through then. Even when challenges arise, they try their utmost best to help you and provide for you. I would recommend them to all.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Hajj 2023 with Dome Tours unforgettable memories

Alhamdolillah after 3 years Allah called us for Hajj in 2023.It was His blessing that we had Dome Tours guides with us in this blessed journey. Their coordination, time management,clear communication and the highest standards of organisation made everything a pleasure and stress free. We really find the spiritual guidance we had by their Sheikh through each step very valuable. This was the best 10 days of our life that Sheikh Abdur Rehman’s excellent team made even more memorable.
Thank you Dome Tours

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Dome Tours exceeded all expectations

Dome Tours certainly exceeded our expectations from the get go. They were well organised and provided detailed information and support at every stage. I felt we were in great hands from the initial pre hajj seminar in London to the point we arrived home. Our guide Mohammed Sibai was highly experienced and the ultimate in patience and professionalism. We were also thankful to Shayk Rizwan who accompanied us and gave us additional insight with the guided tours and talks. I would absolutely not hesitate in recommending Dome Tours. An unforgettable journey in the very best of hands. Alhumdulilah

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing guides

The guides were excellent and navigated us through the crowds and chaos really well. They were fun and kind and reassuring throughout.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Hajj experience with Dome tours

It was an absolute blessing to perform Hajj with such a professional company as Dome tours with highly qualified and experienced tour guides.
I'm sure brother Abd El Rahman and his team has put lots of effort behind the scenes to make this Hajj journey highly beneficial and successful. Special thank you to Brother Naeem, Manal, Ghizlan and Jiva Akbor for their endless and tireless effort to accommodate each and every one of us.
With no shadow of a doubt Dome tours should be rated as the leading Hajj provider service in the UK

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, lovely guides and really supportive Osama and Dr Risvia Mohammed sibai just lovely people they treated us like family I had my parents with me. Allahamdulliah I will be booking an umrah trip again
The only thing I can say is maybe lunch should of been provided as we paid a lot for our package

22 June 2023
Unprompted review

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