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2.8
7 reviews
No history of asking for reviews
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I ordered in March - nothing received to date August 13th! Numerous emails messages etc no refund no goods. Totally disgraceful customer service and now being totally ignored! £29.70 out of pocket you should be ashamed !!!!
Awful company, I order on the 29th of April and still haven't received my order on the 22nd of June,by looking at the tracking its in Amsterdam for the last 6 weeks, I emailed them and they said they need to contact the courier,emailed them 2 weeks later and asked for an update and a refund as it was over 30 days and they emailed back saying there waiting on a response and couldn't get a refund,I emailed them 2 weeks later again looking for an update and a refund and got no reply back, a disgrace off a company to take people's money and nothing to show for it,AVOID this company.
This is a copy of the real brand beware!
Real website is dolcelove.co not dolcelove.com
This is a copy of the real brand beware!
I ordered two bottles and so did my friend, my order was great strong thick flavour, my friends was watered down so much it literally was water with orange colour, our boxes and bottles were a different shade and my bottle had secure plastic in the neck of it and here’s didn't. Getting ripped off by a company like this when everyone is struggling is rotten, DO NOT TRUST THIS COMPANY and they don’t answer messenger/facebook comments/ or five emails 😡😡😡😡. IGNORED US
Awful company to deal with. Don’t throw your money away. Tried to cancel the order immediately and the email bounced constantly. Then when it did go through to them they said they would try to stop the order - weeks after it was placed. Then they said they couldn’t stop the parcel coming but I could refuse delivery. All in writing. I then tried to explain how Uk post works and you don’t get a knock at the door and what if I was not in. They would not acknowledge this is how deliveries are made in the UK. Stick with an order that I don’t want, tried to cancel, tried to stop. Don’t throw your money away. Amazon have similar products for a 1/10th of the price, next day delivery and protected by Amazon. These guys operate outside of UK law and cooking off period for online orders.
I purchased 2 lots of these tanning drops. I am on my third week and have seen no benefit what so ever. Very disappointing to the way it is advertised on social media.
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